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HyperDrive - USB Type-C Hub for Select Apple MacBook Laptops - Space Gray-Front_Standard

Customer rating

Rating 4.2 out of 5 stars with 2076 reviews

85%
would recommend to a friend

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  • Rating: 3 out of 5 stars

    Switched

    Posted
    scoped
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I bought this for my new MacBook Pro 15”. Let me preference this review by saying this product is the only one of its type I’ve tried and I’m not a “techie” ( if that’s even the correct spelling!), Following are my reasons for purchase. 1. Availability. I didn’t have time to wait for the one I researched and wanted. 2. Though my second choice was available, I found it to be heavier and larger than expected. I travel. A lot. 3. I liked the sleek design and it was on my list, though further down. 4. Very lightweight with all of the ports I required. Conundrums: 1. Not certain if it is an issue with the device or my MacBook Pro since it’s own power USB C, has issues staying inserted. Issues: 1. Connection isn’t perfect to my Pro, which allows device to disengage regularly. This problem is exacerbated by me moving (traveling) quite often. 2. The outside ports are SUPER tight. When I try to pull out any of my USB wireless connectors (mouse, etc) I end up disengaging the whole hub just to switch out or remove any devices that I have plugged in and even then it’s hard to remove them. It would seem that even if it is my Mac, the issues on the other side of the hub are not optimal either. I do really like the look, weight and portability of this hub but for me constantly having to wiggle and reconnect to my Mac coupled with actually having to remove the entire device just to switch out other components is more trouble than I want. If they switched the “grip ability” from the ports to the connection with the Mac it would be perfect. Or, if it’s me and I’m inserting it incorrectly, state this in the information booklet, again I’m not tech savvy, which, I think, describe alot of other people.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Must have for Travelers, Not great for Engineers.

    Posted
    AndrewF
    • My Best Buy® Elite Member

    Reuse. : 0 / 10 Design. : 8 / 10 Worth it? ($): 10/10 if traveling and have the specific MacBook Worth It? ($): 7 / 10 if at a desk and have the specific MacBook. Bottom Line: 7.5. It's a one trick pony that almost costs the same as a Full Hub. (I rate this 7.5 with the idea it says MacBook only on it so I can't knock it too greatly for not supporting ANYTHING else. If the ports slid just a tiny amount it would be on every developers laptop.) My Experience: It was almost a beautiful day when I saw the MacBook and HP Spectre x360 both had side by side USB-C ports. As these ports do not have an up or down (theoretically) I thought for sure this would fit the HP Spectre x360 15". I mention this products details only due to the dimensions of the ports being two millimeters off target to mirroring the Apple MacBook. It's quite unfortunate neither designer could create a "USB-C" placement spec. It would make these types of USB-C hubs MUST HAVES, alas "we're" still not there yet. It's a good stable and hearty box. I can't imagine using it at a desktop nor constantly as I frequently trip, drag, rip out and fling corded devices at least once a day. If you're like me then be cautious of breaking your !!MacBook!! itself as this product is built well. It's extremely light, feels good in the hand and matches color well. For the size it fixes all the port issues with the new MacBook. Apple should have bought this company and shipped this device with all the new MacBooks. It would raised their Brand Value instead of lowering it (subjective. This whole review is subject.) It's easily worth the cost if one Travels frequently with their MacBook as it fits in the pocket. Don't leave it sticking out. However, If one is stationary most of their day I recommend waiting for the Upcoming 2k and 4K IPS Monitors which can support everything this product does AND will also Power the laptop. All over the same cord or two. Side Note about USB-C, USB 3.x and Thunderbolt 3. The connector is the same for both, the features behind it aren't. The connector is the one with the letter "-C" at the end. If something says "USB-C" it doesn't mean all that much except to say the holes will fit. It doesn't mean anything else will work. So be sure your device AND cable supports all that you'd want. Both support DisplayPort Alt Mode and HDMI AltMode and USB 3.x hubs so it fills the needs of 90%, hence why I believe products get by just saying "USB-C" instead of trying to distinguish between the options. Yay for reducing port types, boo on the naming of the port. I'll optimistically hypothesize the name of the port is the main reason it's being adopted so fast. This is a good thing. It's frustrating now but trust me. We had USB 2.0 for too long because of "fears." So lets all go with the flow and support the change to "One Connector, One Cable. To rule them all."

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Expensive paperweight

    Posted
    hudsonck
    • My Best Buy® Elite Member

    I believe I saw another review that said it perfectly. This looks great but does not really work. You are essentially buying nice paperwight. We contacted j5 for support because we could not charge our computer nor connect a hard drive using the device. These are the exact words from their rep. When asking about connecting an external hard drive: "Unfortunately our devices are not meant to support high capacity and high power devices such as hard drives or smart phones. This device was not meant to charge other devices." When asking about connecting the computers power cord: "Unfortunately no, this device does not support power delivery." So, what we are left with is a very expensive memory card reader and when it is plugged in we cannot charge the computer nor connect our hard drive. The support personnel suggested we could connect a mouse or keyboard using this device. Another issue that we have had is that once the device is plugged in if you bump the computer or shift it in any way it disconnects from the computer. It is very sensitive. The design is also very uncomfortable how it hangs off of the side of the computer. I would suggest getting one that is connected by cable instead of this direct plug-in design. I would absolutely under no circumstances purchase this again nor recommend it to anyone. Look for another device that will support something actually being plugged into it.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Best hub for 2016 MacBook Pro. Period.

    Posted
    DarkAngel

    This is the best hub/adapter for the 2016 MacBook Pro. Period. If you are like me and hate the fact that the new MacBook Pro has only USB-C ports and nothing else, then this nifty accessory will solve all your problems. The HyperDrive is about the size of a pack of chewing gum but packs all the ports you need: HDMI, Thunderbolt, USB-C, microSD, SD and 2 USB 3.0 ports in a super compact aluminum enclosure that matches the MacBook Pro in terms of design and color (it comes in 2 MacBook Pro colors of Space Gray and Silver). No other hub/adapter has that many ports in a smaller form factor. With it, I can easily connect my MacBook Pro to my 4K OLED TV, the LG 5K UltraDisplay which also charges my MacBook, microSD from my GoPro, SD from my camera and a variety of USB flash drives, hard drives and peripherals. Bear in mind that this only works with the latest 2016 MacBook Pro since it has a unique 2 USB-C input connector design which only fits the 2016 Macbook Pro, it WILL NOT work with any other USB-C laptops unless they have the same 2 USB-C ports layout and spacing (very unlikely). The HyperDrive occupies 2 USB-C ports on the 2016 MacBook Pro but returns 2 USB-C ports on the hub as well (one of which supports Thunderbolt 3.0 while the other is purely for USB-C data). The HyperDrive is the only hub/adapter that I ever need for my 2016 MacBook Pro and it has made my MacBook Pro useful again. I highly recommend it for anyone who has the new 2016 MacBook Pro.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Not worth the cost. Go find another.

    Posted
    Michael
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    This is far too expensive just for being an adapter tool for macbooks. I bought this for my girlfriend because she really needed it. She needed one with an hdmi port so that she could use another monitor. When we had initially tested out the hdmi port, it wasn't working at all although light was coming on. We weren't sure why, so we sent it in to the manufacturer and they gave us a new one. New one comes in and the same thing happens. Manufacturer can't diagnose why and until we go to the Apple store to test it out. We figured out why. They said it had to do with the HDMI cable because when they had connected, it worked. But that wasn't really the problem; it was the monitor we were trying to connect to. There's no disclaimer or any info that it doesn't work with 4k monitors or gaming displays. It works with 'regular' monitors. I was testing this on my MSI monitor the whole time and I wasn't able to figure out why until we exhausted almost all solutions. Anyway, I'm pretty sure you can get one 2.5x cheaper. This product is way too expensive for what it is. What makes it more expensive is because it includes an hdmi port, but sadly it's not a hdmi port that supports all monitors. I saw one on Amazon for $30 bucks and it works perfectly fine, even with my gaming display.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Would not recommend

    Posted
    jstone
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    The finish is nice and it matches the Space Gray of the MacBook Pro reasonably well, but I took it with me on a business trip last week and found it of limited usefulness. Once plugged in, the slightest movement or jostling of the hub causes a disconnect with the computer. This was particularly frustrating while trying to swap devices or SD cards, as you cannot help but cause SOME movement of the hub while unplugging and replugging other devices. If you set the computer on a flat surface and plug the hub (and any other devices) in ONCE and never move it, I'm sure it's fine... but that also limits its usefulness. For me at least. And this was on a one-day-old MacBook Pro, so it's not like the ports on the computer were loose/sloppy. The Hyperdrive hub just doesn't seat itself very securely. I'll be returning it and sticking with a normal dongle-type hub that connects via a short cable, to allow for SOME flexibility/movement.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    A must have for a 2017 MacBook Pro

    Posted
    HeyYaDingus
    • My Best Buy® Member

    I finally purchased a new MacBook Pro and knew that I would have to get some kind of adapters for it. I was looking for something that had multiple ports and cost around the same as the Apple adapters. This hub has all the ports that I need and then some. It's much cheaper to buy this instead of buying multiple adapters from Apple. The hub plugs into the two USB-C ports and you have to push it with a little bit of force to get it to connect. Once it's connected, it doesn't feel loose. There's a light on the front indicating if it's powered on. All of the ports work on my hub and I have no issues with devices connect. The HDMI is great for an external monitor or to hook up to your TV and works with ease. Both USB 3.0 ports are great and if you need an SD or Micro SD card reader, these are perfect. I love that these come in both Space Gray and Silver, so they can match your MacBook Pro. The one down fall is that to use this adapter, you cannot have a case on the MacBook at all. It plugs in flush to the MacBook Pro, so if you use a case you'll have to take the bottom part off. Overall, this does what I need and is perfect for anyone looking for multiple ports for one price.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Love this product, but not good with a case

    Posted
    Robert
    • My Best Buy® Elite Plus Member

    I bought this product once I bought my MacBook, because the lack of USB ports. I love this product, looks and feels great. Same color as my Dark space MacBook Pro. I had the full body skin on the MacBook for a while until the girlfriend bought me the Speck hard case for my birthday, I didn't need the case because I use the Incase sleeve for transportation and storing when not in use, but the case feels good and gives it more protection. But the only problem is I can't use this HUB with the bottom piece case on it, so I decided I did not want to keep removing the case when I want to use the HUB so I cut off the left side piece so I can use the HUB, problem solved.. But watch out when buying this and you have a case, it will not work.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    4 stars review

    Posted
    Anthonye
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I am giving this product a 4 star review because even though it is well built and does exactly what it is supposed to do, there are some aspects that could be improved. 1. The hub gets very hot even when none of the ports are in use. It doesn't get hot enough to burn you, but it still gets uncomfortably hot so this may be a concern if you want to use this laptop while it is...on top of your lap. 2. The color of the hub doesn't quite match my space gray MacBook Pro but it is VERY CLOSE. 3. All of the ports on the hub tightly grip whatever peripheral plug I am using. This is a problem because I have to brace the hub and my computer every time I need to remove a plug from one of the ports. I have to pull so hard that I fear I will damage my computer if I am not careful. An alternative is to remove the entire hub every time you want to remove a plug from one of the ports but this can become very annoying. Overall I am very satisfied with the product and I believe this is the most practical of all the USB hubs for sale on Amazon despite some of its minor flaws.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Works great, except with some Apple products

    Posted
    Bianca
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    We bought a Mac and the best buy technician recommended this hub for it, along with the Apple "superdrive" to play dvds and CDs in. The superdrive would just not work when connected to this hub, and I did tons of research and reached the conclusion that apple products can only plug into apple products. Great. However, when we returned the superdrive and got a (much cheaper, perfectly fuctional) LG cd drive, the hub served its purpose perfectly. I will say, if you are going to have a case on your Macbook or Air that clips to the bottom of the computer, the hub is a little finicky (it's supposed to fit snugly right next to the computer and a case makes it fit less securely) and you might be better off getting the one-USB Apple Thunderbolt-to-USB cord that doesn't have to stick right to the side of the computer if you only need to use one USB at a time.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Very useful but not ideal for charging

    Posted
    WillTheBZar
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    I was really impressed with this product at first. You get every port you need without all of the bulk of adapters. At first look, It looks like a well designed product, unfortunately you don't get that feeling when you' try to plug it in. The two USB C male connectors feel very low quality, like they would bend easily, which wouldn't be that big of a deal except for the fact that to fully connect (turn the light on) it you have to force it in. If you have a MacBook Air it will NOT plug in with a hardshell case. The BIGGEST problem for me was charging. It WILL slow the charging of your MacBook if you're trying to charge through it. For how useful this product can be, I will say, this is still a good product. If they release a 2nd Gen with fixes, I will be first in line. I recommend this product on the condition that its charging issue is known.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Finally got one that works

    Posted
    JayNY

    I just upgraded too a MacBook pro over the weekend, and I knew I had to get an adapter. this one was what I exchanged for when I brought a different item. At first, the first hyper hub i had, didnt work. It didn't light up letting me know that it was not working. Nothing I did was working so it made me think that I was doing something wrong. But in the end, it wasn't me. It was the hub. Now fast forward to today when i exchanged to a new one and I was finally able to get the thing to work! BUT, the usb port will not read my external hard drive so that ONLY means I have to go back to best buy and get another adapter for usb! So just add on to the cost!!! I am starting to miss my MacBook air! it had usb ports. I did some research and come to find out that the usb ports stopped working for MacBook pros. So what is the point!!! I need the usb!

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Perfect

    Posted
    arggg14
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    The HyperDrive is about the size of a pack of chewing gum but packs all the ports you need: HDMI, Thunderbolt, USB-C, microSD, SD and 2 USB 3.0 ports in a super compact aluminum enclosure that matches the MacBook Pro in terms of design and color (it comes in 2 MacBook Pro colors of Space Gray and Silver). No other hub/adapter has that many ports in a smaller form factor. With it, I can easily connect my MacBook Pro to my 4K OLED TV, the LG 5K UltraDisplay which also charges my MacBook, microSD from my GoPro, SD from my camera and a variety of USB flash drives, hard drives and peripherals. Bear in mind that this only works with the latest 2016 MacBook Pro since it has a unique 2 USB-C input connector design which only fits the 2016 Macbook Pro, it WILL NOT work with any other USB-C laptops unless they have the same 2 USB-C ports layout and spacing (very unlikely). The HyperDrive occupies 2 USB-C ports on the 2016 MacBook Pro but returns 2 USB-C ports on the hub as well (one of which supports Thunderbolt 3.0 while the other is purely for USB-C data).

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good hub, bit expensive but does the job!

    Posted
    DrGadget
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    This is a good hub even though it is a bit on the pricey side. I have used this for around 6 months and the negatives are: 1. The usb-c connection is very sensitive to slight movement and the hub can come off or disconnect with slight movement. You must use this hub on a desk and avoid using on your lap. Also the plugs can and will bend or damage the MacBook’s own usb-c ports if the hub is bent while in use. Must use on a level surface. 2- the USB ports on the hub are so tight. I had a thumb drive plugged in and it took both hands and a good amount of force to remove the thumb drive and if you don’t hold the hub in place it will just come off the MacBook. Otherwise the hub works as advertised, it is the fastest hub at the time and a lot of the other cheaper competitors are using slower components inside hence why some are as cheap as $30. If I could change one thing is I would rather get the hub with a cable so there is some flexibility and less chance of damage to the usb-c ports.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Garbage

    Posted
    Leostriple
    • My Best Buy® Member

    I'm a pretty big Apple advocate having made the full jump in 2013 by switching over my personal and business computing needs to MacBook Pro. I just got another new MacBook Pro today, and was forced to get a Hyperdrive Hub given the fact Apple has mono lined their plugs. My $100 Hyperdrive was dead out of the box. It fit looser than a king size bedsheet on a hamster. Completely frustrating, especially given the fact you're obligate to purchase a hub with the new MacBooks. Even more frustrating when you're trying to set up your new Mac with your peripheral devices that require USB or thunderbolt ports. They are obviously cheaply mass made, and at a pharmaceutical price point given they are required equipment. Total Garbage.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    A must have

    Posted
    stacey
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    I bought a couple of these for work, one for my boss, the other (a few months later) for a co-worker. Both upgraded to the new macbook pro and did not want to have to buy all new accessories. The adaptors apple sells cost much more when you add them all up and do not even cover everything this does, I know this because the 1st time I purchased it we had already purchased all of the apple adaptors and it cost about $50 more, I found this the day after and ordered it. It was shortly after the release of the macbook pro (touchpad model) and there was nothing else you could buy. We ended up returning the others. It is small and does not look out of place, easy to travel with. I think it is a must have if you are upgrading and would like to use your old accesories. I did read others having issues with it if you move the laptop but I do not think the guys at work have had any issues. I really like that they matched the colors as well. It is a great all in one accessory for the macbook.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Great if you don't touch it.

    Posted
    Boston
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    I use this with my MacBook Pro to manage and backup data on film sets. When it comes to ports, power and speed, this thing performs well. The downside is that it's very easy to accidentally unplug, especially when removing an SD card. However, a coworker of mine, uses it to dock his Mac while in the office. He uses a separate mouse and keyboard and therefore doesn't touch the actual laptop while in use. For that, it's really great. He only has to plug in one thing and he is connected to 2 monitors, power, a wired keyboard and a usb-out for charging his phone/camera/vape. Wish it clipped on to the edge of the air vent like many of the iMac versions do. Considering I use it in a variety of situations, in the future, I'll just stick with detached adapters.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    A “Must-Have” MacBook Accessory

    Posted
    Tony
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    When I purchased the new MacBook Pro 13” Laptop recently my Best Buy sales associate, Ryan, recommended this accessory and I am so grateful that he did. The “HyperDrive” is not a “drive” but an interface adapter that allows users with older USB peripherals to connect them to the MacBook. The reason I call it “essential” is that Apple switched all the ports on the new generation of MacBooks to USB “Type C” format. The HyperDrive is a small box with 2 “male” USB - C plugs on one side and you insert these 2 plugs into the side of the MacBook Pro. On the opposite side there are a total of 4 ports, including 2 USB- “C” and 2 standard USB 2 / 3 ports. There is also a SD Card Slot, a Micro SD Card Slot and, on the back end, an HDMI Video Output port. The HyperDrive is small; it fits into the palm of your hand and it requires no external power. All in all, I think the HyperDrive was a great purchase and a “must-have” MacBook accessory. Thank you, Ryan!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Works Great So Far!

    Posted
    RobS
    • My Best Buy® Elite Member

    After upgrading my Mac OS to the most recent version, my Insignia Thunderbolt to HDMI connector stopped working immediately. I could not do anything to get my second monitor to come on. The $99 price tag was a bit difficult, however, I could not do my day-to-day work on my small MacBook Pro screen. I turned off computer, inserted the dock and turned on with HDMI Monitor attached and turned on. My extended screen immediately came to life again. I have yet to use any of the other supported ports on the dock, however, I'm extremely happy the support for the HDMI device worked out of the box. Color match was almost perfect as well, and I do think the light in front of the dock is an added bonus of "tech".

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Doesn't work!

    Posted
    reneordona
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I am really disappointed that this did not work for me! I just recent upgraded from my Late 2011 MacBook Pro to the new 2018 MacBook Pro, and I wanted to have a hub where I can connect my HDMI Cable, SD Cards, etc. I had seen some good reviews and also some bad ones. I wish I paid attention to the bad ones. When I got home, I was excited too try out the Hyperdrive, but as soon as I connected it... It felt weird. I thought it was weird that it didn't seem to properly go in. I tried to push hard, but didn't push hard, as I did not want to break my MacBook. I tested out USB Drives, SD Cards, connecting my HDMI Cable.... Nothing. I am disappointed, Gotta return this now. :/ I really wish I could have liked this.

    No, I would not recommend this to a friend