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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 126 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are pleased with the Normatec Elite Regular's overall performance, portability, and battery life, finding it easy to carry and use, and reporting great battery life. Many users find it aids in recovery for tired legs and appreciate the soothing dynamic air compression. Some customers mention it helps with pain relief and appreciate the new design, while the main concern appears to be the product's price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 126 reviews
  • Rated 5 out of 5 stars

    Worth buying if you deal with leg edema

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used compression boots at physical therapy but was concerned if these were going to be comparable in terms of strength. These are terrific- recently did a 9 day climb on some Mexico volcanos and my knees were in rough shape.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good for portability but..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tbh it is not as strong a compression as my Therabody pro boots that come with dedicated air unit.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good upgrade from normatec 3

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice clean setup compared to the previous generation. Easier setup without the hose and power unit being separate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase ever !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love them! I use them everyday after my long days at work as a nurse. Use it twice a day on Sunday. Worth every cent !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get them!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just simply amazing. These are so incredible, I was not expecting the relief that these provided. My legs feel so much better. These are not just for athletes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get you some

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for helping with swelling after 2 total knee replacements. I bought some from Amazon, but these take the cake

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Value for Money

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this product. They are of good quality and help you get recharged after a tiring day.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a solid purchase. Everyone in our family have used them since we bought them! Awesome for improving health and wellbeing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TBD

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From what I have read, This should be our needs. But it is a Christmas present so I've not had a chance to try it out yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the price. I’ve has them for a month and I can feel a difference. My legs and a bad knee are feeling better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Compression

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great.. it’s helping my leg after a head workout..

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Repeated issues with the product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Zipper is of a very poor quality. After using it for few weeks it starts unzipping when you use the product. It is very difficult to contact hyperice customer care also . I wouldn't recommend for above reasons.

    No, I would not recommend this to a friend
    • Brand response from Hyperice
      Posted .

      Sorry about this issue! Please reach out to our support team at [email protected] and one of our agents will be happy to troubleshoot this with you!

  • Rated 1 out of 5 stars

    Would NOT recommend Normatec

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For something that costs $1,000 you would expect t it to work. Unfortunately, right out of the box they are deffective. The right leg does not compress as much as the left leg eventhough they are set to the same level. Tried reaching out to the company about it and have not been able to get through to anybody and have yet to have my email replied to. I went with the more expensive leg compression device thinking it would work best and wouldn't have to worry about it which has not been the case and the lack of responsiveness from the Normatec has me questioning my decision.

    No, I would not recommend this to a friend
    • Brand response from Hyperice
      Posted .

      Hi there!

      We're sorry to hear about that, we can help out with this ASAP. One of our Hyperice CustomerCare Representatives sent you an email to further assist.

      Looking forward to hearing back there!

  • Cons mentioned:
    Price

    Rated 1 out of 5 stars

    Not worth ..

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the price .. ! Better option is to buy a proper massager..

    No, I would not recommend this to a friend
    • Brand response from Hyperice
      Posted .

      Sorry this device did not suite your needs! Our Normatec Elites are designed to temporarily increase the circulation in your legs, reduce muscle pain and aches, and help with your warm up and recovery using compression therapy. If you are looking for a device to help massage muscle knots and loosen your muscles, we would recommend our Hypervolt percussion line. Please reach out to us at [email protected] if you have any questions!

  • Rated 1 out of 5 stars

    Definitely not Elite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So disappointed. These have no pressure even on level 7. I’ll keep the hoses and cords. Compared to a normal plug in version and even an off brand I have these are terrible. DO NOT BUY THIS VERSION.

    No, I would not recommend this to a friend
    • Brand response from Hyperice
      Posted .

      So sorry about the issue with your Normatec Elites! The compression levels and pressure range on our Normatec Elites are the same as our Normatec 3 so they should feel similar. Please reach out to our team at [email protected] and one of our agents would be happy to help troubleshoot and resolve this for you!

  • Pros mentioned:
    Battery life, Compression
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Elite Air Compression for Optimal Muscle Recovery

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As someone who values both fitness and recovery, I was excited to try the Hyperice Normatec Elite. This air compression leg boot system promises a professional-level massage experience, and after weeks of use, I can confidently say it delivers on that promise. The integrated system, which eliminates the need for hoses or a separate control unit, makes it incredibly user-friendly. Setting up is a breeze – just slip on the boots, and you're ready to go. The sleek design and intuitive interface immediately impressed me. One of the standout features is the seven levels of compression. This range allows you to customize your massage to suit your needs, whether you're looking for a gentle recovery session or a more intense muscle revival. The ZoneBoost technology is particularly noteworthy. It targets specific areas, mimicking the hands of a professional masseuse, which is fantastic for relieving pain and reviving tired muscles. I noticed a significant difference in my post-workout recovery times; the usual soreness was greatly diminished. The battery life of up to four hours is another strong point. I found it sufficient for multiple sessions before needing a recharge, which is perfect for those who are always on the go. It's a relief not to be tethered to a power outlet, giving you the freedom to use the Normatec Elite wherever you are. This portability makes it an excellent companion for athletes who travel frequently or anyone who values convenience in their recovery tools. HyperSync technology is another feature worth mentioning. It ensures a symmetrical massage, which is essential for balanced recovery. This technology syncs the pressure in both boots, providing a consistent and effective massage experience. In my opinion, this level of synchronization is a game-changer, ensuring that each session is as effective as possible. It’s the kind of detail that shows the thought and research put into the design of this product. Customizable settings via the Hyperice App add another layer of personalization. The app is straightforward and easy to navigate, allowing you to adjust the settings to fit your specific needs. I appreciated the ability to save my favorite settings for quick access, which streamlined my recovery routine. The app also provides useful insights and tips, making it a handy companion to the Normatec Elite. Temporary increase in circulation and relief from minor aches and pains are some of the immediate benefits I noticed. The dynamic air compression feels incredibly soothing, and it’s clear that this device is built on solid, science-backed research. The feeling of rejuvenation after each session is hard to overstate. It’s not just about relieving pain; it’s about feeling ready to tackle the next workout or day with renewed energy. For athletes and fitness enthusiasts, the Hyperice Normatec Elite is a must-have. Its high-end features and user-friendly design make it a standout in the market of recovery tools. It’s clear that this device is designed with serious recovery in mind, offering professional-grade massage in the comfort of your home. In my experience, it’s a worthy investment for anyone looking to improve their recovery process. In conclusion, the Hyperice Normatec Elite has exceeded my expectations in every way. From its easy setup and long battery life to the customizable compression settings and innovative technologies, it’s a comprehensive recovery solution. Whether you’re an athlete or someone dealing with everyday aches and pains, this device offers significant benefits. I highly recommend giving it a try – your muscles will thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Compression, Portability
    Tech Insider Network Member

    Rated 4 out of 5 stars

    High Quality Construction, Not Much Of A Massage

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Normatec Elite seems like a marked improvement in design over previous iterations. I was very impressed with the overall build quality and durability of the materials. What sticks out to me is how previous versions had a single control unit with hoses and this one does not. It's got two small control units on each leg that have tucked all the hoses away into the sleeve. So it's a lot more portable and easier to use in more places. No crazy wires all over your living room. The control units are bluetooth paired to each other and synchronize the experience if you are choosing to wear both sleeves. However, you can choose to use just one at a time as well. My biggest complaint was with the included instructions (or lack thereof). They were in a tiny little book of small font text, and they were not at all helpful really. I was unable to get it to connect to the Hyperice app, but that may be because this version of the product wasn't in the app yet. I selected Hyperice Normatec Legs and it attempted to connect, but would never come up. So I've no way to judge the value of their app. I do hope it's something they eventually fix. I was able to unbox them and use them right away for a 30 mins session. I tried level 3 at first, and then quickly increased it to the max. I definitely squeezed on my legs, but it wasn't too much or uncomfortable. It was just more a slow, subtle squeeze than an actual massage. So if you're looking for a massage. Look elsewhere. I can't speak to the efficacy of preventing DOMS or helping with existing soreness, but it definitely helped move the blood into those areas of my legs. I don't know that I would recommend this to a friend. It's a costly item for a very niche purpose. If you're an athlete or weightlifter, then this is right in your wheelhouse.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Portability
    Tech Insider Network Member

    Rated 5 out of 5 stars

    For runners! My gf and I are loving these boots!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am completely new to Normatec and this movement of dynamic air compression recovery, and my girlfriend and I have been using these boots for about two weeks, and we love them. My girlfriend is a hardcore runner, she runs ultras and marathons at least once per month, and I am more of your 10k and half marathon runner. We both have been using this to prep for our run and for the recovery. I can’t say that this thing completely removes my soreness the day after a run, but it does feel great and I do feel like it helps with the recovery and definitely with the preparation to the run. Here are 3 things that I love about these boots. 1) The fact that I didn’t have to download an app to be able to set these up. I just charged them, turn them on, and relaxed and let it do it’s work. I love it. Yes, the app is nice and can help you customize the session but personally I am not a fan of all these apps that devices make us download, and so this is a win-win! You don’t need your phone! 2) The boot design and how each boot has a battery. I am new to this tech, but I saw videos of previous units and I appreciate that each boot has a battery and no need to have any wires connected with each other. The boots automatically sync with each other once you turn them both on, and if you hit start on one, the other one follows without you having to click start. I appreciate the connectivity and the ease of use. 3) Battery hold – my girlfriend used this for about 8 sessions, and each session is 30 minutes, and I was impressed by this. Not sure how previous one hold up, but again wireless no cables, and it can last for a week. Perfect! The only thing I wish was a little better was how long it takes for these to deflate. If you try to pack them up quickly after being done with your session they feel bulky. I did learn that if you start from the battery and start folding down, it helps release the air. So this part has gotten better. Overall, I highly recommend these for anyone looking at adding some prep and recovery to their runs. As I said, I am your typical half-marathon runner and my girlfriend is the ultra/marathon runner, and she loves these! I also love them, but she uses them more than me and that’s because she runs more!

  • Rated 1 out of 5 stars

    Sent me a broke charger

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The charger did not work so I don't like it. I paid 1000 And the charger doesn't even work.

    No, I would not recommend this to a friend
    • Brand response from Hyperice
      Posted .

      So sorry for the trouble you are experiencing with your charger! Please reach out to our team at [email protected] and one of our agents would be happy to troubleshoot this and help resolve the issue.

  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Hugs you back to health!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Living with Lymphedema would be impossible without these particular Normatec Leg Message Units. They have several patterns and pressure selections that are fantastic . If your insurance won’t pay for a specific prescription .. These are a good substitute at a fraction of the cost.

    I would recommend this to a friend
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