Customer Ratings & Reviews
- Model:
- 69000 001-03
- |
- SKU:
- 6580239
Customer reviews
Rating 4.6 out of 5 stars with 122 reviews
(122 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.9
Rating 4.9 out of 5 stars
Customers are saying
Customers consistently note the Normatec Elite's ease of use, with its battery-operated garment sleeves and simple controls. They appreciate its portability, compact design, and long battery life. Many customers also find the Normatec Elite to be an effective recovery tool, helping them feel less sore after workouts and aiding in their overall recovery. While some customers find the Normatec Elite to be costly, many believe it is a worthwhile investment for its convenience and effectiveness.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Check sizing
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The legs come in different sizes (see hyperice site). Best Buy only carries medium. If you need small or large, best to get direct.
I would recommend this to a friendRated 1 out of 5 stars
Slow customer service for manufacturer defect
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These worked great, until they could not even charge and I needed customer service. At this price point you expect the customer support would be prompt. However after owning these for just over a month they stopped working and when I reached out to customer service they sent me to Zendesk purgatory.
No, I would not recommend this to a friendBrand response from Hyperice
Posted .We are so sorry to hear about the issue you are having with your device! We can see you reached out on Thursday and our team responded to you promptly within the same day. Apologies as our team is not online over the weekend which is why you would not have received an additional
follow-up since Friday.
We can see that one of our reps is actively working on resolving this issue for you and can assure you we will get your Normatecs taken care of as quickly as possible!