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Customer Ratings & Reviews

Customer reviews

Rating 4 out of 5 stars with 122 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers are satisfied with the Venom Go's heating function, portability, and compact size. Many find the product to be a great solution for pain relief and appreciate its overall performance. However, some customers have expressed concerns regarding the battery life and vibration effectiveness. Additionally, a few customers have noted issues with pad durability and the product's price point.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 122 reviews
  • Rated 5 out of 5 stars

    Worth Every Penny

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the money. If your in pain often and want to control your pain to a minimum. Don’t hesitate to make this purchase

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Works great for my shoulder pain

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive been having some shoulder pain and this does provide relieft. However my only qualm is yhe battery life which only lasts an hour

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Venom Go

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Each cycle only lasts 15 mins instead of 30 mins as advertised. Heat pads are helpful. After 6 mos of use, Venom black no longer works.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Heat
    Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Neutral

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery dies really fast although the heat is wonderful they don’t last long enough

    No, I would not recommend this to a friend
    • Brand response from Hyperice
      Posted .

      Hi there! The battery on this device should last about 1 hour, although using the max heat and vibration settings could drain the battery faster. If you have any questions or concerns, please reach out to our team at [email protected] and we would be happy to help further!

  • Rated 3 out of 5 stars

    Spot massager

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was actually wanting a tens unit but this is all I could find right now. Was having terrible back pain. It works ok but doesn’t stay on very long.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Vibration

    Rated 5 out of 5 stars

    Yes please

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the vibration is useless but heat function impeccable

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    hyperice

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for a Christmas gift. Daughter in law was having problems with a pinched nerve. She has not had to use it yet but was happy to receive it.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great Buy!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item is a great value and perfect option for traveling! Big Hyperice fan!!

    I would recommend this to a friend
  • Pros mentioned:
    Massage

    Rated 5 out of 5 stars

    Great Product Helps With Recovery

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does good with massage and heat combo. Wish it had a deeper massage but other than that its great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase for isolated muscular pains. I highly recommend.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Quick therapy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for a quick therapy sesh but the battery goes by fast.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Hyperice - Venom Go

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well was strong but any heat killed charge quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Heat

    Rated 5 out of 5 stars

    Great for minor aches and pains

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Provides decent heat an vibration for moderately sore muscles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Relax

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice vibration. It relax the muscle. You can use it while driving .

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Back hurts

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Good price point. Would recommend. 5 stars

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good things come in small packages!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow what a great product ! Hyperice is the best in this market!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great Running Recovery

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a device thats best as a passive way to promote muscle recovery. Its very good at releasing lactic acid build up. I use a percussive massage gun on my wuads and then apply this to add heat and further aid recovery. The result is insanely fast soreness relief.

    I would recommend this to a friend
  • Cons mentioned:
    Vibration

    Rated 1 out of 5 stars

    My expectations were realized.This thing is a joke

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice concept, poorly executed. My vibrating toothbrush would be better than the vibration this thing delivers. Disappointed that i wasted gas to buy it and gas to return it a few hours later. The sign in the store says “ask a representative for a demo” i did and nobody was able to demo any of the therapy products.

    No, I would not recommend this to a friend
    • Brand response from Hyperice
      Posted .

      Hi there! So sorry about your experience and for not being able to test this device at Best Buy. The vibration on our Venom Go is there just to help stimulate blood flow to the area being treated. This vibration is not as intense as some massagers are, which you may have been expecting with this device. For more intense massaging therapy, we would advise you to explore our percussion therapy devices in our Hypervolt line. We also just introduced the Heated Head Attachment that is compatible with all of our Hypervolt models that will allow you to get the same heat as our Venom line, but now have it paired with the percussion massage of our Hypervolts!

      If you have any additional questions about our products, please reach out to our team at [email protected] and one of our agents would be happy to help you!

  • Cons mentioned:
    Battery life, Pad durability

    Rated 1 out of 5 stars

    Junk

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It Dont last long and pads are junk just falls off

    No, I would not recommend this to a friend
    • Brand response from Hyperice
      Posted .

      Hi there! The battery on this device should last about 1 hour, although using the max heat and vibration settings could drain the battery faster. The adhesive pads are completely reusable up to 20 times each. Be sure to wipe the area clean of any sweat, oil, lotion, or debris before applying the pad. Not doing so could lead to the pad not sticking properly. If you have any questions or concerns, please reach out to our team at [email protected] and we would be happy to help further!

  • Rated 3 out of 5 stars

    Good for relaxing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not good for ater workout or looking for deep relaxation. Tho if you take it as a relaxer for neck and calfs is very effective mostly because the heat modes

    I would recommend this to a friend
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