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Customer Ratings & Reviews

Your price for this item is $429.00

Customer reviews

Rating 4.3 out of 5 stars with 166 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers commend the X Knee Contrast Therapy Device for its overall performance, precise temperature control, and ease of use. Many have found it effective for pain relief and appreciate its therapeutic effects. However, some customers have expressed concerns about the device's battery life and connectivity issues. Some users have reported frequent disconnections that interrupt the device's operation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 166 reviews
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great for knee pain.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for runners who get knee pain! The heat and cooling are amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    To much money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too expensive for the price, the app drops out from time to time so the machine stops working. The battery sucks for the price you are paying for this item after two uses you have to recharge it and it takes about six hours to fully charge.It is a good machine it works well but for the price, it is too expensive, also what happens to the machine when the app breaks down or the app disappears you are stuck with a worthless machine because it only works with the app.

    No, I would not recommend this to a friend
    • Brand response from Hyperice
      Posted .

      Hi there! We apologize if the Hyperice X did not suit your needs. To get the most out of the device and the app, please make sure you have the most updated version of the app and that you have updated the firmware on the device itself. For the battery life, the battery will last a few sessions depending on what program you are running. The good thing is that the device can be used while plugged into the charger, you just won't be able to be mobile when it is plugged in. Please reach out to our HyperCare team at [email protected] if we can assist with anything else or if you'd like to discuss this further.

  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Beware

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the product and how convenient it is with having hot and cold therapy but my battery stopped charging after having it for less than two months. My advice is to get the geek squad warranty with this product!

    No, I would not recommend this to a friend
    • Brand response from Hyperice
      Posted .

      Sorry for the trouble with your device! Please reach out to our team at [email protected], and one of our agents would be happy to help troubleshoot this issue with you or help within our 1-year manufacturer warranty all our devices have!

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Convenient to have ,great product !!!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hyperice x knee therapy has been the greatest!, Best purchase ever!!!,was helpful in reducing the swelling of my knee caused by surgery ...

    I would recommend this to a friend
  • Pros mentioned:
    Pain relief

    Rated 5 out of 5 stars

    A game changer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing has changed my life! I own a few other Hyperice products and wanted to give this a try. It has taken my knee pain away. It is worth the price.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Super Cold

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! I had knee surgery and purchased this product to get rid of my ice sleeve and water cooler overstocks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does what it is supposed to

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device does exactly what it claims to do and has helped my knee already. I wish the battery lasted longer and that it was not so expensive, but it is a great device.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    soothing

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This brace works wonders on my knee after a game of basketball

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing innovation has done wonders for my recovery and mobility

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Maintenance Device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the contrast therapy treatment and inflammation management

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    team hyper ice

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this for my bf who plays basketball overseas. it has been a year and he still uses it for recovery. recommend to older athletes!

    I would recommend this to a friend
  • Pros mentioned:
    Pain relief

    Rated 5 out of 5 stars

    Knee pain

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have knee pain this is definitely a must have. The cold and hot is such a relief when my knee is hurting.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Knee saver

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Just wish it had removable battery packs.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Helpful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well No water buildup during use Get multiple uses from one charge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great on the go icing post acl surgery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife used this as part of her acl recovery. A great option to keep the knee iced for long periods of time.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Decent

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well but battery would charge in index’s month

    No, I would not recommend this to a friend
  • Pros mentioned:
    Pain relief

    Rated 5 out of 5 stars

    Dueño

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is wonderful , help my legs and pain relief. I recommend it

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets very hot! Cold works great. Battery doesn’t last as long as advertised. Otherwise, great product and would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Hyperice x

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hyperice x is fantastic. You can charge it and use it on the go based on battery life or you can plug it into the wall and use it. It offers heat and cold therapy. It’s awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Love this device.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome device. The cycle between hot and cod works great!

    I would recommend this to a friend
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