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Customer Ratings & Reviews

Your price for this item is $429.00

Customer reviews

Rating 4.3 out of 5 stars with 166 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers commend the X Knee Contrast Therapy Device for its overall performance, precise temperature control, and ease of use. Many have found it effective for pain relief and appreciate its therapeutic effects. However, some customers have expressed concerns about the device's battery life and connectivity issues. Some users have reported frequent disconnections that interrupt the device's operation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 166 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really good! I don’t have to wait for the water to freeze or change to a heating pad. It's one of my best purchases this year.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great for travel.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent performance an dthe contrast therapy is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Good Investment

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product gets plenty cold and hot. I like the contrast therapy. I use this everyday and haven’t had a problem.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Knee pain relief

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Only thing needed is a vibrating function

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Blown Away!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is quite amazing! Works great beyond words!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great on wife’s knees after have torn the ACL in both of them over the past 3 years.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product And Easy used Help to me Very happy The small fans work good

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    knee contrast device

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item was suggested for me in doing therapy for a bad knee. It works great, and I think it will be very helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome. Perfect item to replace ice packs & heating pads

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome machine does everything it said it does for the price it's a good product.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this device, it can get really hot/cold and change temperature quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Produces results to full potential, loved the contrast function

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    cold for recovery and heat for warmups

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    feels terrific post runs.must get a second x so I can be balanced for recovery

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it says it will do. It is way more convenient than ice/hot packs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It pays for itself.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter plays volleyball year around, through her club and High School. As such, her knees take a pounding. This device has paid for itself many times over with all of the therapy options available. She absolutely loves the contrast therapy option.

    I would recommend this to a friend
  • Pros mentioned:
    Therapeutic effect

    Rated 5 out of 5 stars

    It helps!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it every day before and after my workout and I can tell it is helping my bum knee.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It could be a little colder but for what it is. Helps warm up knees prior to activity and helps relieve knees after activity

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Its ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Husband likes it but said the battery life isnt great. After being charged and used once it goes to 15%

    I would recommend this to a friend
    • Brand response from Hyperice
      Posted .

      Hi there! Your device should last around 1.5 hours depending on what settings you are using it on. To make sure you are getting the most of your device, please make sure that the correct 9V charger is being used and that the charging light on the top of the unit turns green indicating a full charge. If you still have any questions or concerns, please reach out to our team at [email protected] and we can help further!

  • Rated 3 out of 5 stars

    just ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works well for coverage area. I needed something that would cover front and back. Beware best buy only gives you a 14 day return policy unless you upgrade your membership. Buy it at hyperice to get a full 30 day return policy. Best Buy needs to do better in their customer service area

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    i use it daily

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    morning, before run and post run... game changer.

    I would recommend this to a friend
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