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Customer Ratings & Reviews

Your price for this item is $129.99

Customer reviews

Rating 4.4 out of 5 stars with 908 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers recognize the Cloud Alpha S headset's superior sound quality and comfortable design as major strengths, with many praising the immersive audio experience and lightweight feel. Positive feedback also highlights the adjustable bass and good value for the price. However, some users mention that the volume could be improved and that the cord length may be insufficient depending on the setup. The detachable microphone is another feature that receives mixed reviews.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 908 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s working superb after update bios of headphone it’s working perfectly

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    HyperX - Cloud Alpha S Headset

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my husband's second pair of this headset and he just loves them. Prefect for playing video games or listening to music. And they last such a long time!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Comfortable for xtraLarge Heads/Ears-Great Sound

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these for my adult son who is an avid gamer, has autism and a very large head. I have bought him several headphone sets over the past 14 years, including Beats, Bose, Turtle Beach and Sony, and these are the only set that do not hurt his head or ears after hours of play. One and a half years into these headphones, and he says they still work great and are extremely comfortable on his very sensitive head and ears. I highly recommend these headphones, especially for anyone with a very large head and head/ear sensitivities. I know they won't last forever, so I'm buying another two sets to make sure he will have comfortable headphones for the foreseeable future.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Quality Sound and Comfort

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This brand has been my go to for years and I’m glad I finally upgraded. 7.1 surround sound is crazy. HyperX never disappoints in comfort either. Headset comes with leather and cotton muffs if you have a preference. Mic quality is pretty standard.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent Headset for PC Gaming.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bass&Audio is clear. Your voice comes out clear no static sound ...

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 2 out of 5 stars

    Wouldn't recommend these

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This pair has a lot of popping noises not sure if all of them are like this or i just got a bad pair but its really annoying while playing a game ..a lot of minor problems you think would be fixed with that price they charge them at...plus the fact the new ones came out like two weeks after i purchased these makes it even worse....they are comfortable on my head but that popping noise just makes them annoying

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality, sleek look and the mic is clear & crisp.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like it easy to use and it’s comfortable on my ears

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Used headset that doesn’t work

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used Headset, the 7.1 was hard to press and the volume back back press of the headset don’t work.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Price

    Rated 4 out of 5 stars

    Good but not great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They get the job done. 7.1 is okay and they are comfortable enough to wear for a couple hours. Decent volume. Get when on sale though.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The headset is great!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Again, the headset was great and I need then to teach webinar's. The process to purchase online and 1 hour pickup in store, that was a disaster. I was given the impression they were at my local Best Buy and would be ready for pickup in 1 hour. I went through the process and purchase. My confirmation came back and said they would be ready for store pickup in one week, really. So I jump back on and found if I had it delivered, it could be here in two days, great in time for the class and gave me the weekend to use them. Then I got an update and it would not be 2 days it will now be 5 days and one day before the class started, really. Thankfully they did arrive one day before class. But take about false information and misleading, so watch out if you need things quick.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome sound quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sound quality. And the mic is too notch as well.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great headset for gaming!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these are super comfortable and have great audio quality. Highly recommend for even beginner gamers. I have the Cloud Alpha in red for about a year now, purchased these for my daughter and she loves them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headset

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been comp gaming for years by far my favorite. Good job

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Excellent headset.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have owned HyperX in the past and have not been let down. The comfort is beyond anything I've ever owned. The sound is immersive. Can sit for hours with no discomfort. I highly recommend all hyperx products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Happy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first item from HyperX I've purchased, and I muse say that I am very happy with them! The 7.1 is an excellent addition, and the simple plug in and use with no added fine tuning makes the ease of use a simple 5/5. Would recommend this headset to anyone looking for a more in depth and immersive gaming experience.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Sound quality

    Rated 5 out of 5 stars

    Great but but a lil overpriced

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have been great so far I don’t think anything would ruin them in terms of sound quality anytime soon. Great buy but for 140 a lil overpriced but on discount for 99 absolutely a great but

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Good headset for HOH people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave this as a gift to a hard of hearing person who uses them to help him hear people speaking over the computer and for games. He likes them. He especially likes the leather like muffs with the vent holes that keep the heat from the ears. He has a big head and likes the size of the headset. He would have liked to have the ability to equalize the frequencies to his hearing deficits on the headset. For example the bass frequencies blotted out the mid frequencies which are his worst hearing frequencies. He circumvented this by changing the settings on his computer. So this headset worked out fine.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Fantastic headset

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It sounds great and great entry level headset. For PS4 you do need to download an update for it to work but it's quick and easy. It's really comfortable even after hours of use. The build is sturdy and solid

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would recommend these to anyone looking for gaming or telehealth headphones. They were comfortable and the sound was clear. The only thing I did not like was the cord.

    I would recommend this to a friend