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Customer Ratings & Reviews

Your price for this item is $129.99

Customer reviews

Rating 4.4 out of 5 stars with 908 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers recognize the Cloud Alpha S headset's superior sound quality and comfortable design as major strengths, with many praising the immersive audio experience and lightweight feel. Positive feedback also highlights the adjustable bass and good value for the price. However, some users mention that the volume could be improved and that the cord length may be insufficient depending on the setup. The detachable microphone is another feature that receives mixed reviews.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 908 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome headphones used for gaming in my family. My son who is very picky in his heaphones loves these. The sound is great and they hold up pretty well for daily use.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Comfort

    Rated 5 out of 5 stars

    This is a solid and durable item.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an easy to use and very durable headset and mike. It works well for my purposes (ZOOM and similar calls. It is comfortable to wear, and has good controls for volume and bass adjust.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Love this headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome headset, upgraded from my old hyperx clouds and it’s been treating very nicely. Great feel, good audio, feels nice and is quite comfortable for me personally. Would highly recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    8/10!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve went through like 4 of these headsets the past few years, not sure if I’m too rough on them or what. Still like them though.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Would buy again

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my old Hyperx clouds with these. Way better sound and super comfortable for all day gaming. Best headphone purchase I’ve made and I’ve been through a ton of headsets

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality, comfortable, and overall good. My one problem is when you use it on a console you have to take the mic out if you want to mute. On PC it's great

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love This Headset!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this headset for about a month and I love them. I almost didn't buy them because the description on the Best Buy website said that they were not adjustable. After looking at several of the images posted by customers I could see that they were in fact adjustable. They have a very durable aluminum frame so I expect them to hold up very well. They sound great and I love the fact that there is a chat mixer and mute button right on the cord. I will say that I don't notice much of a difference on the adjustable bass settings on the earcups but I just leave them set to fully open for maximum air flow and more bass. I would definitely purchase these again.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great headsets

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome headsets. I like how comfortable they are and the good it sounds for gaming. Not the best for movies or music, but for my use, I am happy with them.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Good Sound and Comfortable

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my aging Logitech headset with this one and it sounds good. Not a lot of options to configure but its sounds good and is comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great for Online School!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommended to us by a co-worker with a son who is a hardcore gamer. Got this for my daughter for online college and she loves it! Great sound and microphone. Easy to use. Flawlessly connected to her Macbook and made it so much easier to hear and be heard in online classes. She preferred the wired version over wireless for the flawless sound. The cord is really long so she was able to move freely. Recommend getting a hook that you place on the edge of your desk to hang the headphone when not in use. You can get inexpensive hooks like this on Amazon and my daughter says it really helped keep her desk organized.

    I would recommend this to a friend
  • Pros mentioned:
    Microphone, Sound quality

    Rated 4 out of 5 stars

    Good Sound Quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only used them a few times but so far they have a very good sound quality, I also like that the microphone is detachable.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Works great, very comfortable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these because they were on sale, and I love them....I play cod for hours and I don’t have any discomfort. The build seems high quality with its metal parts and comfy ear pads .

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Perfect match !

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    comfort, sound quality, mic all top notch.The associate who helped me got me the right product after he Listened to my wants and needs.He did an Awesome Job !

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Hyper X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these are awesome, sound is totally great, clear, they are so comfortable, microphone is great, no issues being heard,

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Very comfortable!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great crisp sound! No more listening to people complaining about my mic. Can easily wear this for hours on end with no complaints. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great comfortable gaming headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The most comfortable headset I've ever used. It has great sound for gaming and movies but when listening to music it lacks. But that is the only downside to this great headset

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surprising the sound quality for gaming! I can hear directional footsteps and prepare for what comes around a corner and out of view. The bass is outstanding! Money well spent!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 2 out of 5 stars

    eh.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good headset. But there are a few cons ive experienced. pro's -very comfortable even during long period use. -great quality -great sound -great noise cancellation -cool feature with adjusting chat volume and game volume via physical controller -comes with a cloth material earcups which is important. (read below in cons) -mic is detachable con's -leather ear cups have a strange smell, like a spoiled food smell. its unbearable. i recommend using the other ear cups it comes with. -when surround sound is activated theres a occasional chirp when no sound is playing, nothing too bad as of writing this but i feel like itll get worse with time. -the included mic is really not that good even after adjusting with software. reminds me of ps3 era mics. really subpar and could be better. -hyperx's ngenuity software was pointless to install even though youre recommended to install it. you cant adjust anything to do with bass, amplification, and etc. except for volume and activating surround sound via software. its just a rgb controller (this headset has no rgb.) that Interferes with my other rgb controllers for whatever reason. overall if you dont mind using a bad mic or another mic altogether, this headset is pretty decent.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Good sound.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and my friends say that I am very clear on Discord. Comfortable and light on my head. Worth it to spend the extra $ to get the 7.1 version.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    best headset ive ever used

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    have had 10 plus headsets from varying companies will never go with another brand. absoulute beast sound and comfort.blows turtle beachs and astro a50 out of the water

    I would recommend this to a friend