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Customer Ratings & Reviews

Your price for this item is $129.99

Customer reviews

Rating 4.4 out of 5 stars with 908 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers recognize the Cloud Alpha S headset's superior sound quality and comfortable design as major strengths, with many praising the immersive audio experience and lightweight feel. Positive feedback also highlights the adjustable bass and good value for the price. However, some users mention that the volume could be improved and that the cord length may be insufficient depending on the setup. The detachable microphone is another feature that receives mixed reviews.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 908 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Mixed views

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Audio sometimes sounds weird and crappy with the mixer, without it sounds fine. Was hard to find out how to fix it though

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    I liked them

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were nice I just didn’t like how you couldn’t mute using the cord it came with for console and that you can’t unplug the cord otherwise the sound and comfort was good.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good value.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this headset. Was a decent upgrade for a low price point. I'm a casual gamer so it works perfect for me.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Pretty good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds quality is awesome. The mic however, my friends say they struggle to hear me a lot of the time and sometimes hear static.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Great headphones for gaming

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these headphones because they fit my head better the most of the others on the market, I am very pleased on their comfort level around my ears

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Gaming headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work excellent. Sounds amazing. The 7.1 surround sound seems to not be working when playing cod but could be software with them!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great Sound but lacking Bass at times

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surround sound is great but you must download the app for it. Bass is there when heavy amounts are required but missing a lot of the time.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Get it now!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Buy! I 100% recommend this product, and it’s probably one of the best headsets on the market. If you’re having any doubts, DON’T! It’s really the best!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great sound, bad mic.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The audio quality is amazing (probably 4-5 stars) and can get as loud as you could want. However, the mic sounds ok bit is extremely quiet. I had everything maxed and other people still had to turn me up to 180+% in Discord. This seems to be common for hyperx headset mics though. I ended up buying the quadcast and removing the headsey mic. Very solid together.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Gaming Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were for my son. He has had different types before. But these seem to work the best. He is happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Hyper x Cloud Alpha

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These gaming headphones are very comfortable and durable. Would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product. My son is a gamer and he loves these headphones. He talks with his friends and seems to be very pleased with my selection.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the sound on this headset is amazing, the only issue I have is the mic volume being too low.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound great features

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headsets sound great especially in 7.1 surround. I use discord a lot while gaming and the chat/game balance works flawlessly. Best headset I've ever owned.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I have had no issues. Good sound quality, with decent 7.1. Great for gaming. The mic is fine. Not my choice for watching videos or listening to music.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Must have for any true gamer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second headset ever and I’m loving everything about them. High quality sound, clean clear mic. Is a bit heavy but that’s do to the quality materials used

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great audio headset for gaming and chatting

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best gaming headset I've owned so far, no problems setting up and no problems with feedback going into my mic. Mic works great and have had no complaints so far.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good headset

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound from these headphones, I cannot speak for the quality of the microphone as I do not use it. But, for sound this does great.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Great set of headphones for gaming

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got them for my son and he loves them. This is his second pair first pair lasted over 2 years which is a lot considering how he treats them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great buy at Best Buy. Ooo yeah

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome , amazing sound and comfortable. I love the fact I can detach the aux cable and mic. Use it for PS4 and labtop.

    I would recommend this to a friend