Customer Ratings & Reviews

Man the reviews on bestbuy are either extremely unrealiable or the people who have left the reviews have not had quality audio before. This is by far the worst headset I've tried. Odd part is that I have used the cloud II before at the office, and those were pretty decent. My previous experience with the clouds was the reason I decided to get these but wow the audio is horrible. Everything sounds muffled and the volume is really low. Sounds the same with and without the 7.1 enabled. The software from the vendor is not great, no eq or adjustments that you can make for different purposes and you have to install it directly from the microsoft store (first red flag); not sure if I got a faulty pair but from now on I'm staying away from hyperx. I previously had the Corsair Void Pro with Dolby 7.1 what a gem that was. Although cliche, its true what they say you dont know what you have until its gone. The packaging is on point, the design of the headset is asthetically pleasing and sturdy but it lacks the performance-which in my opinion is of more importance.

Like them cause I can hear everything clear. Play games and everyone sounds like they are sitting right next to me. Had a old pair and didn’t sound as good would recommend to anyone

Working from home and dictating reports, documents has never been so easy with this product. It allows me to cancel out the noise from the kids and concentrate on work.

bought these as a gift for my son, he loves them. must work great because he can't hear me when I walk in and tell him to take out the trash! lol, just kidding. they are nice though.

Best Gaming headset I've ever used. I've used this set on PS4, PS5 & PC. I would recommend this to anyone looking for great quality and superior sound.

Great headset but I don’t like that the buttons aren’t on the headset itself. It’s on the wire. Besides that, great product.

Had it for a few weeks and it is working great. It did take a bit to get the mic working in a few games. I think it's a game issue though.

Beautiful, bass at medium sounded great. Was clicking at full bass. Mic kep messing up, bad mic quality.

10/10. Truly am impressed with these headphones exceed my expectations. Purchased on a deal so was well worth it

Great headset but the software updates way too frequently. My only complaint, other than that these are my favorite headset ive used

great headset, I was so used to wireless headset and getting feedback due to signal interference. decided to go wired and I don't regret the purchase.

Only downside is the ear cups don’t swivel. So if you have a big head like myself it gets a little uncomfortable

Excellent for the price point. Works well and blacks out sounds perfect. I am able to game and adjust the volume easily to fit with what I am doing

good headset for gaming. just make sure to configure the right channels on your computer or it'll sound terrible.

Good audio quality but has no mute button which is just not good for a headset.

I had an older HyperX headset I got about 5 years ago, I finally replaced them with these. The ability to adjust game and chat volume on the fly is so very useful.

Overall great product. I picked it up when it was on sale.it was damaged so i got it replaced. I would recommend it.

so far so good, yet the wire seems to bunch up at times and needs to be unraveled.

Worst headset I have ever had the displeasure of insulting my ears with. Terrible sound quality, not nearly loud as they should be. They are lightweight and fairly comfortable, so if you like comfortable garbage this headset is for you!

It’s a great headset but it does have it’s issues. For one the microphone isn’t that good. It’s as if they used an old microphone for the headset. Next issue is the 7.1 mode I had high expectations for the mode and while it does provide surround sound the sound quality becomes worse when using the mode so there really isn’t a point to using the 7.1 mode.