Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
Opens at 9 am
Find Another Store
Main Content

Customer Ratings & Reviews

Your price for this item is $129.99

Customer reviews

Rating 4.4 out of 5 stars with 908 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers recognize the Cloud Alpha S headset's superior sound quality and comfortable design as major strengths, with many praising the immersive audio experience and lightweight feel. Positive feedback also highlights the adjustable bass and good value for the price. However, some users mention that the volume could be improved and that the cord length may be insufficient depending on the setup. The detachable microphone is another feature that receives mixed reviews.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 908 reviews
  • Rated 2 out of 5 stars

    Not worth it for the price sound quality is awful

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Hyperx products but this one is terrible. The sound quality is awful I don’t know how there are reviews of people saying this is better than the cloud 2’s. In game is the worst with the surround sound as well, everything is distorted and it’s like a spatial sound, very hard to explain. Too bad there’s no option to have switch between stereo and surround sound, maybe that would do this headset justice. The bass sliders don’t even work, you can’t even tell a difference. To top it off, the pricing is ridiculous - would not recommend

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Bad microphone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microphone quality/volume is terrible out of the box. Had to download a booster. The sound quality of the sounds coming in is great.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It's ok

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasnt to crazy about the headset. The bass adjustment switches were kind cool but didnt have a huge effect on sound. The 7.1 surround sound wasnt that great at all.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 2 out of 5 stars

    Garbage audio quality. Not loud enough.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headset does not turn up loud enough. If you want high quality and loud audio do not get this headset.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not as good as cheaper versions

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would recommend just buying HyperX cloud 2. I emailed support for the low volume on this product and they never responded. As well as buzzing sounds straight out of the box

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great but want better

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted some steel series these work but have some issues, if the computer turns off then I have to unplug and replug them for the computer to realize they’re there

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Hyper x

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tested for 2 days couldn't get software to update mic wouldn't work properly would disconnect I did like the usb card pretty helpful for streams

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Poor Wiring

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound has been good but the wire is finicky. If it’s not in the controller just right it won’t work for me

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    I think I just got unlucky

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound great, but there is a static sounds that comes out of nowhere and slowly fades away

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok for the but over priced.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones don’t sound much better then my last gen hyperx I’m not too impressed by it. I would have just gone with the cheaper ones

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    THEY GAVE ME BROKEN HEADSET

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WORKS WELL LN FIRST 2 DAYS BUT AFTER THAT MY COMPUTER CAN’T DETECT THE HEADPHONES ITSELF BECAUSE OF THE MIXER I CAN’T EVEN USE MY MIC!!!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It gets the job done.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does the job, nothing extraordinary but if this is your budget it will get the job done.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not 7.1 Surround Sound

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these to replace a failing Logitech G933's. The feeling on my head was great, they weren't heavy at all. They didn't hurt my ears at all. The sound was below par for me. I use them for gaming (call of duty, BF5) I Couldn't tell where the shots were coming from. I also couldn't tell which way anyone was coming from (sneaking up behind) it mostly sounded line stereo. No surround sound at all. I brought them back.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Is ok

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it suck it only could be used for pc not ps4 i bought it for my wife and she was disappointed I could not be used on ps4

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good product for gaming

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The band is too tight and the amp screws up the normal audio of your computer if you turn on the surround sound

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sound not as expected

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound wasn’t up to par. Tried different setting and desktops

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Fairn

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Wire Wore Out In Only Weeks It Was Taken Care Of And It Still Stopped Working

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Would not reccomend.

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable headset, it's just that the sound quality is not that great for its price.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not Great

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mic and overall sound quality were not up to par. The mic made me sound like I had a stuffy nose. The sound quality was a bit "fishbowly" and was even worse with the cloth earpads on. The Hyperx software does not let you change EQ presets so you will have to use your motherboard's built-in sound card.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Would probably buy again

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a Christmas gift for my son so I’m guessing it’s fine

    I would recommend this to a friend
Sponsored