Customer Ratings & Reviews
- Model:
- 4P5L2AA/HX-HSCAS-BK/WW
- SKU:
- 6407589
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers recognize the Cloud Alpha S headset's superior sound quality and comfortable design as major strengths, with many praising the immersive audio experience and lightweight feel. Positive feedback also highlights the adjustable bass and good value for the price. However, some users mention that the volume could be improved and that the cord length may be insufficient depending on the setup. The detachable microphone is another feature that receives mixed reviews.
This summary was generated by AI based on customer reviews.
Headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son like the old version better microphone is not comfortable for him
I would recommend this to a friendGreat for value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are comfortable but don’t pick up sound for gaming like COD
I would recommend this to a friendHyper headset
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son says there ok but wouldn't buy them again tho
No, I would not recommend this to a friendHeadphones for PC
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return because mic did not work. A replacement was not in stock.
No, I would not recommend this to a friend- Cons mentioned:Volume
Headset
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Chord for headset gets in the way and the volume control jack is also in the way when gaming
No, I would not recommend this to a friendBrand response from HyperX Product Expert
Posted .Hi! It looks like you need a wireless headset! Send us a message on our social platforms. What gaming platform are you playing on? What type of games are you currently playing? Let's find the perfect headset for you. Cheers!
Sidney | HyperX
Chat/Email -> https://www.hyperxgaming.com/us/support
Facebook -> https://www.facebook.com/hyperxcommunity/
Twitter -> https://twitter.com/HyperX
Only Lasted 9 months
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It lasted 9 months before the microphone just stopped being recognized on any device. So it costs $14.44 a month to use before it hits the trash. Nice.
No, I would not recommend this to a friendNot a good choice
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They make a random static noise, you have to unplug and plug them several times to make the noise stop. The 7.1 surround sound it’s bad, there is no deep in the sound if you turn it on.
No, I would not recommend this to a friendFell short
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not great sound, very tinny. Opted for the cloud 2 set which are far superior to these. Bass sliders do practically nothing and the surround sound on this is poorly utilized.
No, I would not recommend this to a friendPurchased new, got open box merch
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this new and got a craftily put back together boxed merch. May update this on performance later, but this shouldn't have happened in the first place.
No, I would not recommend this to a friendNot a good choice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I dont notice the difference much with these and the clouds . So i am not a fan of the S version.
No, I would not recommend this to a friendWas good while it lasted
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been using for about two months and now the microphone just broke out of nowhere it makes no sense
No, I would not recommend this to a friend- Pros mentioned:Sound quality
died after 1 week
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.sounded great but stopped working after a week would like a refund or replacement
No, I would not recommend this to a friend Broke within 5 months
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The mic kept cutting off and making me sound like i'm under-water. I got the warranty replacement - paid $15 for replacement shipping - and i got a "refurbished" version which still sucks. The mic volume and everything is low and no one can hear me. Absolutely hate HyperX will never buy again.
No, I would not recommend this to a friendTERRIBLE **DO NOT BUY**
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Utter waste of my money, Horrible Sound Quality Sound is low and fuzzy Low mic and no mic boost support Terrible Software Headset started acting up right when my warranty ended HyperX makes truly terrible products and I'm angry I didn't learn from my other subpar HyperX product
No, I would not recommend this to a friendnot the best
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not impressed with this produce the sound is very tinny
No, I would not recommend this to a friendBrand response from HyperX Product Expert
Posted .Hey, winterstar! Thanks for the feedback. Does the tinny audio quality only occur while you're gaming or in general? Can you replicate this issue with and without the USB sound card? What console/platform are you pairing your headset? Shoot us a direct message on our social feed. Let's get you sorted out. Cheers!
Sidney | HyperX
Chat/Email -> https://www.hyperxgaming.com/us/support
Facebook -> https://www.facebook.com/hyperxcommunity/
Twitter -> https://twitter.com/HyperX
its ok
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.decent gaming headset but find better value with others
No, I would not recommend this to a friendNOT entirely PS4 Compatible
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The main reason for buying this higher priced headset is for the surround sound element and the mixer. What the "PS4 Compatible" phrase doesn't tell you is that the mixer does not work with a PS4. You can only plug the headset directly into the PS4 remote; which means the mixer (USB plugged cord) is rendered useless.
No, I would not recommend this to a friendDelayed
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this item on October 27, yet there has been no update on its shipping. Only the label has been created and it hasnt even shipped out. This is ridiculous with no updates at all.
No, I would not recommend this to a friendFor something that is new the sound is so bad!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No offense but I love my Hyper Cloud X II. But when they broke I thought I would give these newer headphones a try. What a waste... the sound is tinty and hollow. Took it back with it a few ministers of trying them out.
No, I would not recommend this to a friendBad Mic
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Huge problem with the mic, cuts out all the time, friends always complained they couldn’t hear me. Overall heating quality isn’t bad, just a horrible mic.
No, I would not recommend this to a friend