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Customer Ratings & Reviews

Your price for this item is $125.99
The comparable value price is $199.99

Customer reviews

Rating 4.6 out of 5 stars with 826 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Cloud Alpha Wireless Gaming Headset, highlighting its exceptional sound quality and impressive battery life. Many users find the headset comfortable, even during extended use, and appreciate its lightweight design and wireless capabilities. While the majority are satisfied, some have noted concerns regarding the software and connectivity. A few users have also mentioned issues with the range and fit of the headset.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 826 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this headset for over a month and i had have no problems its very comfortable and sounds good

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality, Wireless

    Rated 5 out of 5 stars

    Would definitely recommend and buy again

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have owned for around 8 months now and absolutely love this headset. Battery life truly is insane, I can walk around the majority of my house without losing connection (~1,100 sq ft house, including basement) and the audio is as good as I (a non-audiophile for those that would care) could ask for. I can't speak to the quality of the mic as I use an elgato wave 3 mic, but that's about the only thing I can mention. OH! I've not noticed (heavy emphasis on noticed) an issues with the software for this either! Often times the necessary software is what takes even a good product and makes it terrible (I'm looking at you, Razer) but I've not noticed any issues here!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Best Headset I’ve ever used.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable. Great sound. And the Battery life is absolutely insane. I have owned numerous headsets in the past. And this by far is my favorite one.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Meh, so far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, so far battery is holding up. Fit is more comfortable than the many others I’ve used over the last 25+ years. Only complaint so far is the tiny recessed on off button.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality
    Cons mentioned:
    Range

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im really impressed with the quality and the battery and the comfort. The only slight minus is the range. It cuts out if i walk to the next room.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    My favorite headset

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've tried using over 10 headsets to find the best one for me. I decided to stick with this headset to keep because it held the most consistent sound quality. Sound quality is the most important feature in any headset for me, especially clarity in deep bass and loudness. This was the most immersive headset in my experience. The super long battery life is just another reason I love this headset because i only charge it once a month. I strongly recommend if you enjoy heavy bass and very clear sounding loud audio.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great sounding headphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable fit. Great sound. Very happy with these headphones. Works great with the PS5

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Lit4Gamez

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is probably the best headset Ihave gotten for what I need. I charged it to start(it was already at 95% charge) and haven't charged it since. My friends have no complaints about the sound quality either. The comfort is also wonderful.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great wireless headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want a barebones wireless headset then this is perfect for you! It only does wireless with a dongle and it features no Bluetooth and also no wired connection. The battery life last literally for weeks at full charge. The sound quality is great. Microphone is average and not so great at this price point. The build quality is very good very durable.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Range

    Rated 4 out of 5 stars

    Just what I was looking for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. For the price you're paying the audio quality is reasonable and same with the microphone for a headset mic. The bluetooth range is limited but for a lower price headset it can be ignored.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Headset

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and comfy cushions only thing that bugged me a little was the stiffness on the head band its slighty tight around the ears and i have a small head maybe a more flexible headband can help fix that

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great value!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great set for the price, sounds great when your playing on line and you forget that you have the set on. Totally recommend the wireless one.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Weight

    Rated 5 out of 5 stars

    Alpha review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took them out of the box and while the computer was running, I connected the USB dongle up and bam, HyperX Cloud Alpha ready to go. I checked and they have software you can download which gives you DTSx and an eq. Haven't charged them since I got them, still at 60% as of this review ( week and a half ). Everyone on Discord says I come in crystal clear. They are VERY light weight (good thing)!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Headset

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset. Barely have to charge and connects flawlessly

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    HyperX Headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to install and use, comfortable been using it everyday good battery life

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Th best headphones

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After purchasing these headphones and using them for a good amount of time. I can confidently say these are some of the best headphones I’ve ever purchased. It has a great battery life that lasts me days even weeks. and excellent sound quality.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Solid Pair of Wireless Headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These things have good sound quality, get reasonably loud, and last for basically *FOREVER*. I haven't been keeping exact hour tracking, but with daily wear for around 5 hours, they will last easily over a month and a half. Removable microphone is solid, and the microphone audio quality is reasonable. Definitely on the more expensive side, but a well built, quality product. Also reasonably comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good Headset, but YMMV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very good headset for some folks, but not for me. Easy set up and compatibility. Good sound, though not surround (and not advertised that way). Main issue for me is the closed back setup. While I have always used closed-backed headsets, and from multiple brands, the setup on these is too much. For some that might be a good thing, reducing outside noise without ANC, but for me I get an earache after wearing these for an hour or so. Even after stretching out the headband so there isn't as much clamping force, and switching out the cups for some more permeable aftermarket ones. So if you have trouble with safety earmuffs or similar, you might want to look around.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Headsets

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best headsets I ever had,the clarity is amazing. They fit comfortably and the battery life is 300 hours enough said

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing battery life!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HyperX Cloud Alpha excels in every department, those being sound/mic quality, comfort, connectivity, and battery life. I haven't charged my earphones in a month and they're barely at 70% battery life. Honestly one of the best gaming headphones I've purchased in a while.

    I would recommend this to a friend
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