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Customer Ratings & Reviews

Your price for this item is $130.99
The comparable value price is $199.99

Customer reviews

Rating 4.6 out of 5 stars with 756 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers are pleased with the Cloud Alpha Wireless Gaming Headset's sound quality and exceptional battery life. Many also appreciate the comfortable design and lightweight feel. However, some customers have expressed concerns regarding the software, range, price, connection stability, and fit.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 756 reviews
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Review Headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HyperX Cloud Alpha Wireless is an excellent gaming headset with incredible battery life—lasting up to 300 hours on a single charge. The sound quality is rich and immersive, perfect for both competitive and casual gaming. It’s comfortable to wear for long sessions, though the detachable mic is just average and it lacks Bluetooth support. Overall, a great choice if you want durability, comfort, and top-tier battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality, Weight

    Rated 4 out of 5 stars

    HyperX does it again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the light weight and feel of these. The sound is perfect and emersive. Great for gaming and music anytime. Range is better than expected also.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Why aren't more people talking about this headset?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset has a 300 hour battery life. This needs to be talked about more. It. Has. A. 300. Hour. Battery. Life. On one charge, it should last me 1 to 2 months! This headset so far is amazing. It is light, it is comfortable, and the sound quality is perfect for gaming. It has a nice feel to it and the build quality is what you would expect from this price point. I had the Astro A50s and the Logitech G Wireless Pro before this. Both had issues within a week. This one is holding strong so far. The ear cups are removable and can be replaced. I don't think anyone would need this as the headset is super comfortable as is. I would recommend this to anyone who is looking for a gaming headset specifically. Best headset I have owned for gaming by far.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Best Wireless Headset For Long Gaming Sessions

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best wireless headsets you can get for the price. I had the same exact model for a couple of years before it broke and got the same model again (I got the warranty this time). Has great battery life and very comfortable for long gaming sessions (6hrs +). Only downside is that you need a special USB wireless dongle (It comes with it) to use the headset. If you are on a laptop and are constantly transporting it, the USB dongle sticks out about 1.25 inches once inserted. This could cause some snagging issues or if you lose it, you can't use the headset with standard Bluetooth. Still, I would highly recommend this headset. From my experience 5/5.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Absolutely Love It – Best Headset Yet!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been a longtime fan of HyperX headsets, and the HyperX Alpha Wireless has officially become my favorite! The sound quality is crystal clear with deep bass and crisp highs, and the wireless connection is super reliable with no lag. The comfort is next level—even after hours of gaming, it still feels great. The battery life is amazing too! If you're looking for a wireless headset that delivers on both performance and comfort, this is the one. HyperX continues to impress me!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Great headset for the money.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall very satisfied so far. Sound quality is really good. Very comfortable and lightweight on my higger head. And the battery life is insane! Can’t recommend it enough!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Great headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very light. Sounds great. Most comfy hyper x I've had. The battery lives forever.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality, Wireless

    Rated 4 out of 5 stars

    I would honestly recommend 9.7 - 10 stars

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly, I got this for a temporary purpose until I got a different headset but ended up keeping it. I would give it a 9.7 out of 10. The battery on it is very long. I’ve already used it for 22 hours and I’ve only dropped 20% on the battery and the Bluetooth range is great. I can walk all over my house and not have to worry about it disconnecting both upstairs and downstairs. I only give it a few star due to the price. I know it is a little bit expensive but it’s still not bad. It is a good headset and is built to last

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Super Comfortable and Long lasting battery

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its super comfortable and I got this product roughly 20-25 days ago and still havent needed to charge it with it being at 70% and its only at 40% now. Sound is really nice and I can confidently say Im extremely happy with my purchase

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    HyperX, more like HyperYes

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using HyperX headphones since the beginning of time and space. My wired $80 HyperX headphones were great and never gave me headaches when using them. When they got too old, I decided to upgrade to these wireless ones, and they didn't dissapoint me. They are comfy and I can move away from my PC pretty far. The mic is fine and has a pop filter. Battery life is long and sound is good. Good job HyperX

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Cons mentioned:
    Range

    Rated 4 out of 5 stars

    Comfortable and effective

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is one of the most comfortable headsets i have ever had. They reduce outside noise effectively sound quality is very good. However, you cannot go too far from the wireless connector.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Best mid-priced headset. (for Best Buy)

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not usually a fan of wireless headsets since I don't wander around with them on. Have to say these things are comfortable and the battery lasts foreverrrrrrrrr. Had them a week, game all day, haven't had to charge them yet. Removable mic is a bonus too since I have a Rhode. Eventually going to stop with these cheap 'gaming' headsets and invest in a nice pair of sennheiser or beyer dynamics though.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    The best headphones I’ve had in a long time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a ps5 and I went through my second pair of the pulse headphones that you can buy for the PS5 specifically and decided to shop around a bit, I saw that these were on sale after searching through a sea of headphones. I was so surprised at how amazing the audio quality is, installation was super quick and easy, the battery lasts FOREVER, and the mic is removable too! I highly highly recommend these.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    My favorite gaming headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the feel of these. They're really comfortable for long hours of gaming. I use these for games like Hunt Showdown where the smallest sounds mean the biggest things and these really help me to pick up on those little noises. The microphone is fantastic too. It's incredibly clear and doesn't pick up reverb.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    BEST HEADSET FOR THE PRICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been use this headset for the past month and let me tell you it was the best purchase k ever done the battery life is amazing the crisp audio and microphone and so far i don’t have any complaints about i would recommend this headset %100 and would but then again for myself

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 4 out of 5 stars

    sounds good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great battery life out of the box. Light and comfortable. Sound is good for a gaming headset. The mic is not very isolated so sound suppression is a must.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing Gaming Headset for the right price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I currently still own Astro A50 Wireless that runs $350 which still works and I use it mainly for Call of Duty titles or Battlefield (when it used to be great). I went ahead to buy the HyperX Cloud Alpha Wireless gaming headset to replace my other headset that I use for my PC. I used the Cloud Alpha for PC and the PS5. The sound quality is great, I could hear the footsteps sounds in FPS and 3rd person shooter games. Playing games or listening to music sounds great. You can tell the Cloud Alpha is durable unlike the A50 which they feel delicate. Since I own both headsets with different price range. The HyperX Cloud Alpha Wireless is almost close to the Astro A50. Yes you can customize the sound quality the tuning software just like the A50 to match your sound profile. The battery life, it takes a while for it to get low. The A50 has 15 hour battery life. The Cloud Alpha has 300 hour battery life. For 2 days it tells me I have 90% battery life. If you don't want to spend $350, that's fine just get the HyperX Cloud Alpha wireless for $199.99 or on sale for only $149.99 plus Tax. Just get it and you will see what I mean. I've been using this more compared to my A50.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Headset with an awesome battery life

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headset I have ever had. The sound quality for gaming is great. The microphone works well - people can hear me well in Discord. I use it for long hours of gaming and it fits me very comfortably. The battery life lasts at least a month between charges!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing for the quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound proofing, extremely comfortable, very durable, had one prior to buying a new one that lasted me 3 years an taken on trips across the country an the world. Highly recommend due to the durability of these and the sound quality is amazing an can't forget about the point of battery life can run non stop for 2 weeks without charge and charge time from 0 to 100 only takes about an hour or so as well. Great price for how much use you can get out of these especially nowadays with the reduction in price from when i bought these in the past for around $300 when they came out. Does not work for console however very well main use is for only PC. Have tried on PS4, PS5, and Xbox consoles which it has connection issues to thise but for PC it works perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    JUST THE BEST!!!!!!!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second hyper x headset and its simply amazing. The battery life is out of this word, has great sound and mic quality and are the most comfortable headset I've ever had. I will only be buying hyper x headsets from now on

    I would recommend this to a friend
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