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Customer Ratings & Reviews

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Comp. Value: $199.99

Customer reviews

Rating 4.6 out of 5 stars with 838 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Cloud Alpha Wireless Gaming Headset, highlighting its exceptional sound quality and impressive battery life. Many users find the headset comfortable, even during extended use, and appreciate its lightweight design and wireless capabilities. While the majority are satisfied, some have noted concerns regarding the software and connectivity. A few users have also mentioned issues with the range and fit of the headset.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 838 reviews
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Insane Battery Life and Very Comfortable for Long

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using the HyperX Cloud Alpha Wireless for gaming on PC and PS5, and overall it’s been a really solid experience. The battery life is the standout feature — I barely think about charging it. I use it regularly, and it still lasts weeks on a single charge, which is a huge plus. Sound quality is clear and well-balanced for gaming. DTS Headphone:X works well for positioning in games, especially shooters, and the wireless connection has been stable with no noticeable delay. Setup was quick and straightforward. The headset is also very comfortable. The memory foam ear cushions feel good, and the headset doesn’t feel heavy, even during long gaming sessions. The detachable microphone is clear for voice chat and does a good job cutting down background noise. One small downside is that it doesn’t have Bluetooth, so it can’t be used directly with a phone. That said, it’s not a deal-breaker if you’re mainly using it for gaming on PC or console. Overall, this is a high-quality wireless gaming headset with excellent comfort and battery life, and I’d definitely recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Loved it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great headset. Music sounds great. The battery life is great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Handy, have a clear sounds and doesn't hurt my ears.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Headset (wireless)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working after a couple weeks didn’t have great connectivity

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality
    Cons mentioned:
    Software

    Rated 5 out of 5 stars

    Great Headset With Even Better Battery Life

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HyperX Cloud Alpha Wireless headset is an excellent gaming companion. The battery life really is incredible. I've been using it off and on for a little over a week and I have yet to charge it. It arrived with around 90% battery and I'm around 60% now. Sound quality is what you'd expect from HyperX, similar profile to the wired Cloud Alpha. Punchy bass when you need it and an overall crisp sound. Mic is clear and the mic-monitoring is really great. Works well on PS5 and PC. I love that you can turn it on and off from the headset itself, sometimes if it's only software based I encounter more issues. I did notice a couple disconnects when playing on PS5. All sound cut out and turning the headset on and off did not fix it. I unplugged the USB receiver and plugged it back in, which seemed to fix the issue. This was before an update for the headset and I haven't experienced that since. The NGENUITY software is a little glitchy...have to install from the Microsoft Store. I was using an old beta due to some issues with my HyperX keyboard and the headset was not recognized. Restarted and then it seemed to work and update. Overall, great headset and you can't complain about battery life. Great knowing it will work without having to charge every other day. Also if you happen to have velour pads from the wired Cloud Alpha, those fit and work on these. Lose a touch of bass, but reduce some of the heat. Pros: -BATTERY LIFE!!! -Sound -Mic -Fit Cons: -Some quirks with NGENUITY software -No bluetooth or 3.5mm (knew this going in and doesn't bother me, but good for some folks to know)

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Sounds crisp

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones made me realize my previous ones were no good at all and just loud. These sound so amazing and it's like I am really in my gaming universe, from being in Marvel rivals fighting the opposing and hearing all their steps to Elden Ring is like being in a movie and you're the main character and to top it all I barely have to charge these bad boys and I play every day for at least 3 hours a day (more on my off days obvi) and charge them maybe every other month. I will never have another headphone set, and I've tried a lot but these by far are the best and the most comfortable, staying on my head when I rage out

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Why aren't more people talking about this headset?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset has a 300 hour battery life. This needs to be talked about more. It. Has. A. 300. Hour. Battery. Life. On one charge, it should last me 1 to 2 months! This headset so far is amazing. It is light, it is comfortable, and the sound quality is perfect for gaming. It has a nice feel to it and the build quality is what you would expect from this price point. I had the Astro A50s and the Logitech G Wireless Pro before this. Both had issues within a week. This one is holding strong so far. The ear cups are removable and can be replaced. I don't think anyone would need this as the headset is super comfortable as is. I would recommend this to anyone who is looking for a gaming headset specifically. Best headset I have owned for gaming by far.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OK let me start this off by saying I've tried every single form of gaming headset you can try! i have to wear glasses! cause im blind! these are the first pair I've tried that arent unbearable to have on my head for any frame of time! the audio quality is quite good for the price point . the mic is very clear and works well ! also removable but its very solid while plugged in! now the craziest thing about these headphones. ive had them for 3 weeks! ive played approximately 101 hours of games! 21 in steam pubg/grounded 2 , as well as about 80 hours in wow ! the battery is at 70% which to me is BEYOND insane! This in itself makes them worth more then the price !

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality, Wireless

    Rated 5 out of 5 stars

    Best battery life for the best headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love using the HyperX Cloud Alpha Wireless — the sound is rich and immersive, and the comfort is top-notch even during long gaming sessions. The wireless connection feels solid and reliable, so I’m free to move around without fuss. It’s amazing how much better games and music sound on it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Review Headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HyperX Cloud Alpha Wireless is an excellent gaming headset with incredible battery life—lasting up to 300 hours on a single charge. The sound quality is rich and immersive, perfect for both competitive and casual gaming. It’s comfortable to wear for long sessions, though the detachable mic is just average and it lacks Bluetooth support. Overall, a great choice if you want durability, comfort, and top-tier battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Great gaming headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always loved hyper x headphones, these just solidifed my love for them. Incredible battery life and great sound. And as always comfortable and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality, Weight

    Rated 4 out of 5 stars

    HyperX does it again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the light weight and feel of these. The sound is perfect and emersive. Great for gaming and music anytime. Range is better than expected also.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Great headset for the money.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall very satisfied so far. Sound quality is really good. Very comfortable and lightweight on my higger head. And the battery life is insane! Can’t recommend it enough!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Probably one of the best headsets that you can buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works pretty flawlessly. Great battery life and good sound quality for both the speakers and mic. Fits well on the head. Feels like it is made well for the most part to. No real negatives to talk about.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Headphones!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable and the sound is Good. I've only charged it once and it is still at 80% battery, seems to last a pretty long time.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Absolutely Love It – Best Headset Yet!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been a longtime fan of HyperX headsets, and the HyperX Alpha Wireless has officially become my favorite! The sound quality is crystal clear with deep bass and crisp highs, and the wireless connection is super reliable with no lag. The comfort is next level—even after hours of gaming, it still feels great. The battery life is amazing too! If you're looking for a wireless headset that delivers on both performance and comfort, this is the one. HyperX continues to impress me!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Amazing battery and sound!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had previously owned a wired HyperX headset years ago, and after my current headset had the band snap on me, I decided to go for this one after asking some friends for suggestions. It has amazing battery life, and the sound sounds very crisp and clear, although more on the bass side. Since I purchased it, I charged it for one time and since then have not had it die on my yet for a month of daily usage.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Great headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very light. Sounds great. Most comfy hyper x I've had. The battery lives forever.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones, gives you real surround sound, clear bass is great, very comfortable, makes you feel like your in the game

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Best Wireless Headset For Long Gaming Sessions

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best wireless headsets you can get for the price. I had the same exact model for a couple of years before it broke and got the same model again (I got the warranty this time). Has great battery life and very comfortable for long gaming sessions (6hrs +). Only downside is that you need a special USB wireless dongle (It comes with it) to use the headset. If you are on a laptop and are constantly transporting it, the USB dongle sticks out about 1.25 inches once inserted. This could cause some snagging issues or if you lose it, you can't use the headset with standard Bluetooth. Still, I would highly recommend this headset. From my experience 5/5.

    I would recommend this to a friend
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