Refund Refresh 4-Day SaleEnds Monday. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 838 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Cloud Alpha Wireless Gaming Headset, highlighting its exceptional sound quality and impressive battery life. Many users find the headset comfortable, even during extended use, and appreciate its lightweight design and wireless capabilities. While the majority are satisfied, some have noted concerns regarding the software and connectivity. A few users have also mentioned issues with the range and fit of the headset.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 838 reviews
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    JUST THE BEST!!!!!!!!!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second hyper x headset and its simply amazing. The battery life is out of this word, has great sound and mic quality and are the most comfortable headset I've ever had. I will only be buying hyper x headsets from now on

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    My favorite gaming headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the feel of these. They're really comfortable for long hours of gaming. I use these for games like Hunt Showdown where the smallest sounds mean the biggest things and these really help me to pick up on those little noises. The microphone is fantastic too. It's incredibly clear and doesn't pick up reverb.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    BEST HEADSET FOR THE PRICE

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been use this headset for the past month and let me tell you it was the best purchase k ever done the battery life is amazing the crisp audio and microphone and so far i don’t have any complaints about i would recommend this headset %100 and would but then again for myself

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality, Wireless

    Rated 5 out of 5 stars

    Would definitely recommend and buy again

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have owned for around 8 months now and absolutely love this headset. Battery life truly is insane, I can walk around the majority of my house without losing connection (~1,100 sq ft house, including basement) and the audio is as good as I (a non-audiophile for those that would care) could ask for. I can't speak to the quality of the mic as I use an elgato wave 3 mic, but that's about the only thing I can mention. OH! I've not noticed (heavy emphasis on noticed) an issues with the software for this either! Often times the necessary software is what takes even a good product and makes it terrible (I'm looking at you, Razer) but I've not noticed any issues here!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality, Weight

    Rated 5 out of 5 stars

    Great headphones

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are lightweight and perfect for my call center use. I can wear them all day without any ear fatigue. The noise canceling works very good and the microphone make me sound very crisp and clear.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Amazing battery life!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery life on this, is insane! I’ve had for over a month now and I’ve only charged it once! I’m a casual gamer and this was perfect! Great audio as well!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Best headset ever!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great 3-D sound and a good quality microphone, and its 300 hours of battery life is fantastic. Good for those who are looking for a long lasting battery life headset with 3D sound, decent quality microphone that is detachable, and great for music listening too

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality
    Cons mentioned:
    Range

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im really impressed with the quality and the battery and the comfort. The only slight minus is the range. It cuts out if i walk to the next room.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    My favorite headset

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've tried using over 10 headsets to find the best one for me. I decided to stick with this headset to keep because it held the most consistent sound quality. Sound quality is the most important feature in any headset for me, especially clarity in deep bass and loudness. This was the most immersive headset in my experience. The super long battery life is just another reason I love this headset because i only charge it once a month. I strongly recommend if you enjoy heavy bass and very clear sounding loud audio.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Loved so much purchased a second time

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Previously owned same pair and loved it but a piece broke. Repurchasing as the sound quality is excellent and they are comfortable

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Meh, so far so good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, so far battery is holding up. Fit is more comfortable than the many others I’ve used over the last 25+ years. Only complaint so far is the tiny recessed on off button.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Best Headset I’ve ever used.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable. Great sound. And the Battery life is absolutely insane. I have owned numerous headsets in the past. And this by far is my favorite one.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Hyperx

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good , sound quality, with surround sound that’s pretty much noise cancellation if you want it that loud , and it’s very comfy , and with the detachable microphone

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Lit4Gamez

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is probably the best headset Ihave gotten for what I need. I charged it to start(it was already at 95% charge) and haven't charged it since. My friends have no complaints about the sound quality either. The comfort is also wonderful.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this headset for over a month and i had have no problems its very comfortable and sounds good

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Wireless

    Rated 5 out of 5 stars

    Great bang-for-your-buck wireless headset

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has a little bit of a delay when powering on, but other than that it's a great wireless headset. After a full charge and regular daily usage, I've still yet to reconnect it for a charge for 3 weeks now.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great wireless headset

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want a barebones wireless headset then this is perfect for you! It only does wireless with a dongle and it features no Bluetooth and also no wired connection. The battery life last literally for weeks at full charge. The sound quality is great. Microphone is average and not so great at this price point. The build quality is very good very durable.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great option

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality, easy to set up and comfortable for long-term wear.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great sounding headphone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable fit. Great sound. Very happy with these headphones. Works great with the PS5

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    My opinion

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones, it lasts very long hardly charge them, they are very loud and have a great microphone

    I would recommend this to a friend
Sponsored