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Customer Ratings & Reviews

Your price for this item is $125.99
The comparable value price is $199.99

Customer reviews

Rating 4.6 out of 5 stars with 764 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers are pleased with the Cloud Alpha Wireless Gaming Headset's sound quality and exceptional battery life. Many also appreciate the comfortable design and lightweight feel. However, some customers have expressed concerns regarding the software, range, price, connection stability, and fit.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 764 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Really great headset

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After owning a Steelseries headset for years I finally made the swap over to HyperX and I haven’t regretted that choice for a second. Fantastic feeling headset with amazing sound!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing battery life!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HyperX Cloud Alpha excels in every department, those being sound/mic quality, comfort, connectivity, and battery life. I haven't charged my earphones in a month and they're barely at 70% battery life. Honestly one of the best gaming headphones I've purchased in a while.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Solid Pair of Wireless Headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These things have good sound quality, get reasonably loud, and last for basically *FOREVER*. I haven't been keeping exact hour tracking, but with daily wear for around 5 hours, they will last easily over a month and a half. Removable microphone is solid, and the microphone audio quality is reasonable. Definitely on the more expensive side, but a well built, quality product. Also reasonably comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Worth every dollar

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phenomenal battery life. Very comfortable headset. Clear microphone. You get your money's worth for sure. I ditched my stand up microphone for the convenience of mobility that this headset has.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    One of the best, for gaming.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Impressed with this headset. I own many headsets from different companies. Some cost 2x more than these. I have used these for 2 days on a charge and there are still 98%. I play PUBG and this are as good or better than $400.00 ones. Comfort is one of the best, performance the same. I use them with dolby atmos and the directional hearing is perfect. I also own the cloud III and these are better, even though the cloud III are good.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues yet. Others say my mic is nice and clear without any issues. Battery life is phenomenal.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Fantastic headset

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have tried both the wired and wireless version, and would completely recommend going the wireless route. Sound quality is great, battery life is ridiculous. I've only used 20% battery in about three weeks of use. Headset is comfortable, and only sometimes do I feel the need to readjust it during longer sessions. The stock earpads do block outside noise quite well; I would keep this in mind if you plan on using while still needing to keep an eye on things around you.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    good headphone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can hear everything and its very confortable get it

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 4 out of 5 stars

    An absolute yes.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery life is insane. I mean, heavy use(not over exaggerating) and a day or two later you'll hear the voice prompt tell you it's at 70 or 80 percent. Comfort is great, quality is great, as far as aesthetics... it's actually why I gave it a 4 star. As far as it's use, it's literally a plug and play kind of thing. USB in a slot, turn on your headset, good to go. NO, these will not be compatible with your xbox, you'd have to buy additional accessories. If you don't mind that, then disregard. Great headset, really.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Weight

    Rated 4 out of 5 stars

    A gem that won't break your wallet or eardrums!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset is quite light with an extremely robust battery life. At it's maximum volume it is quite sufficient for every task but there is a distinct lack of "loudness". The construction of the headset appears quite solid and sturdy with a comfort level at about a 7/10. The ease of use is seamlessly simple and the range is about standard(my Steelseries Arctis Pro had the same range albeit with a much heavier frame to include the Bluetooth as well). For the price, it offers better than average performance.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    The best

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will really recommend this headphone for everyone and it is really comfortable to wear and has the best audio quality, trust me go ahead and purchase it

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Perfect gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my boyfriend for Christmas, and he seriously hasn’t stopped using them since. He says the sound is super clear, they’re comfortable for long gaming sessions, and the mic quality is great for chatting with friends. I’m really happy with the purchase — definitely worth it!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing headset and great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound- 8/10 Comfort- 10/10 Mic audio (what other people hear from you) -10/10 Battery 100/10 best battery on the market Design/appearnce- 10/10. Honestly I have had at least 6 different headsets, this one is the best. On max audio the sound could be a little better but still very good.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones ever I went 3 weeks without charging them once after playing 4-8 hours per day great sound quality and comfort is top notch!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Thumbs up!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality for gaming headphones, I have owned and used them for several weeks and I have yet to charge them! I got them at 85% and they're only at 60% now! The comfort is amazing as well, and I get headaches if I wear most headphones too long. These are great, and I would buy these again!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality
    Cons mentioned:
    Software

    Rated 4 out of 5 stars

    Great Headset. Horrible support software

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset by itself is five stars. It appears to live up to it's claim of 300 hrs per/charge. Still at 80 percent and I bought them 12 days ago. Not bad . Sound is good. Mic cancels out the background pretty well. Now the bad . The sofware NGenuity is complete garbage. I almost returned the headset because if it. Then after messing around with it for first 24 hrs finally got it installed and working. Turns out it really doesn't give you much over typical Windows settings. Complete thumbs down there.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy plug and play functionality. Sound quality is wonderful and the battery life is the best I have had yet with wireless. Best headset I have had and is half the price of similar quality.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great purchase.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound great in the comfort department and have been using these for a year and some change now and does not show ware and tear and still has amazing sound and surround sound but is quite expensive but well worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Cloud alpha

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headset i have owned so far! Super comfortable battry life is insane. And the sound is incredible!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and battery life. Would recommend to any gamer

    I would recommend this to a friend