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Customer Ratings & Reviews

Your price for this item is $130.99
The comparable value price is $199.99

Customer reviews

Rating 4.6 out of 5 stars with 756 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers are pleased with the Cloud Alpha Wireless Gaming Headset's sound quality and exceptional battery life. Many also appreciate the comfortable design and lightweight feel. However, some customers have expressed concerns regarding the software, range, price, connection stability, and fit.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 756 reviews
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    A Fine Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset same heft as my other wired version I use for work and the same sound and noise cancellation quality and the battery is excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Download the software for the headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tye headset is great, and I noticed a massive improvment with the mic when i fownloaded their software and turned on mic monitoring. Also turnj g discord to 200% seemed to fix the quiet issues I had. The battery life is voodoo magic. My last headset requited a charge before each gaming session. I charged this one once, and Im on my 8th game night at 93% battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality, Weight

    Rated 5 out of 5 stars

    Only headset with 300 hours

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset is worth $200. I have been playing for over 20 hours and when turning on the headset it tells you the battery level, it's still at 100%. Hopefully, it's not like oh it's now 50% the next time I turn it on. Also, it's light and blocks out the outside sound better than my G533. Comfy and the mic works really well.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality, Weight

    Rated 5 out of 5 stars

    Buy this instead of razer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve purchased 3 of these headsets for me and my brothers. It’s the best headset in the market. 300 hours of battery changes the game. I’ve had my first one since release and it still works perfectly fine. Audio is great for competitive gaming. The headset is pretty light. Mic quality is great. Definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality
    Cons mentioned:
    Range

    Rated 5 out of 5 stars

    Awesome battery life

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a stand alone mic so having the detachable mic is great. The range on this one compared to regular wireless is a little lower but still great. I forget that its even wireless because I only have to charge it every few weeks. Great on battery life and the sound is awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Very Nice

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery lasts a long time and the sound is magnificent, I use them to play cs2 and they are perfect

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Long battery life

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added this head set as an alternative to my wired headset of the same make/model because I kept carching the cable and draging it off the desk. These headsets take a beating not like the ones with the plastic frames. The battery life is unreal, I charged it when I bought it and it's srill 40%

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Excellent headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sounds cancellation, huge battery life, great microphone. Use them everyday for work answering calls and they are awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Great quality and build for the price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sounds quality for mid-price wireless headset. Very comfortable and good quality for the Mic as well. I also like having the removeable 1/8" Mic to replace in case it gets damaged. The wireless distance doesn't go too far and gets easily interfered with which is something you don't experience with much more expensive headsets ($200+ range)

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Hyper x alpha wireless headset

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset has great sound, bass, and battery life. Well worth the amount paid.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    A year later…

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it for a year and still as good as day 1.. Always been a fan of hyper x, this was my first wireless, and I will never get another wired one. I was worried about battery life. This headset has amazing battery life, it’s comfortable, easy to set up, 100% worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing sound quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, amazing sound quality. Noise cancelling. Comfortable. Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound and comfortable on the ears, optional Mic has decent quality too

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    There Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves them Sound, Quality and Durability. She love to play her computer games. And She loves these headphones also.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    A great upgrade from the HyperX Cloud II Wireless!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Owned for 11 days as of this review, and so far the battery is exactly as it says on the box (currently at 60% as of typing this review), which is amazing! I upgraded from the Cloud II Wireless, and it's definitely a suitable upgrade. Somewhat of a nitpick, but I was using both the Cloud II and the Cloud Alphas with a VR headset wirelessly, and the Cloud IIs never cut out from any wireless interference, but the Cloud Alphas did sometimes, so something to keep in mind if you are planning to use these in a space with a lot of wireless interference. My other nitpick is that it takes a lot longer to power up because it tells you "Power on, battery is at X%, Connected", which I wish it was like the Cloud IIs where you would just hear a beep and it's operational. Overall, the audio quality and battery is a nice step-up over the Cloud II Wireless. Would recommend looking to stay within the HyperX lineup and want a bit more.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Hyoer x alpha headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible headset, great sound ,great bass and runs for hours on a single charge !

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Absolutely amazing!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is superior to any headset that i have ever owned and the battery life is INSANE!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    The best headset offered by Best Buy. Guaranteed.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headset you’ll ever own. Guaranteed. I’ve ran this thing 9 days now. Is at 70% battery. I haven’t charged it since I bought it. Insane sound. I can hear so well. From all directions. Hands down, the best headset money can buy. The only thing that I would say sucks is the generic application they use. Maybe they will do better with the application in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great headset for gaming

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a great product! I’ve had mine since July and have had no issues. The battery life is amazing. I game about 20-30 hours a week and a single charge lasts me about 2-3 weeks. Sound quality is another huge thing. With the hyper x control panel it’s great to adjust how and where you want the sound to come from. I will be buying hyper x headsets from now on!!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Very good quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice sound quality, and very comfortable to wear. A

    I would recommend this to a friend
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