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Customer Ratings & Reviews

Your price for this item is $125.99
The comparable value price is $199.99

Customer reviews

Rating 4.6 out of 5 stars with 811 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are pleased with the Cloud Alpha Wireless Gaming Headset's sound quality and exceptional battery life. Many also appreciate the comfortable design and lightweight feel. However, some customers have expressed concerns regarding the software, range, price, connection stability, and fit.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 811 reviews
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    The best headset offered by Best Buy. Guaranteed.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headset you’ll ever own. Guaranteed. I’ve ran this thing 9 days now. Is at 70% battery. I haven’t charged it since I bought it. Insane sound. I can hear so well. From all directions. Hands down, the best headset money can buy. The only thing that I would say sucks is the generic application they use. Maybe they will do better with the application in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Superior battery life!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this headset 13 months ago, I've only charged it 3 times! I'm a gamer so the headset is on at least 3-6 hours a day. The battery life is insane! The sound is great and you have the ability for side tone so you can hear yourself. Playing FPS I can distinctly hear the footstep directions without any issues. I highly recommend this setup for anyone that hates having to charge their headset all the time. The headset itself does not feel cheap and has remained sturdy this whole time. Couldn't ask for anything better!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great headset for gaming

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a great product! I’ve had mine since July and have had no issues. The battery life is amazing. I game about 20-30 hours a week and a single charge lasts me about 2-3 weeks. Sound quality is another huge thing. With the hyper x control panel it’s great to adjust how and where you want the sound to come from. I will be buying hyper x headsets from now on!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 3 out of 5 stars

    battery++, features--

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good feel, good sound, good comfort. battery life is insane and the only reason im keeping it. on PC DTS audio dose not work, sound eq in ngenuity dos not work. i have installed ngenuity and dts over and over it only works randomly. if i restart my pc over and over maybe on the 20th restart it will work. when the DTS and EQ are running it sounds pretty good. when it dosnt want to work, for the money i think they sound like crap. way to tinny no base no sound stage space. this would be 5 star for sure if the software worked, but it dosnt so this is a very average headset with a good mic and a great battery.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Excellent headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sounds cancellation, huge battery life, great microphone. Use them everyday for work answering calls and they are awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Very Nice

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery lasts a long time and the sound is magnificent, I use them to play cs2 and they are perfect

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best headset

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and sounds very easy to use one of the best headsets I’ve owned and it’s under 200 in my personal case I liked the wired one more then wireless but that’s cuz I use the steel series alias mic

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Excellent headset for the money

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, have only had the headset for going on a month. Sound is good and defined and the bass is passable for a wireless headset. The hyperx software is simple and intuitive, the battery life and aluminum construction is definitely the selling point for the price. My only complaints are the mic is not as sensitive even with gain upped a couple decibels and the ear cups a tad on the shallow side so the top edge of my ears rub a little on the inside foam but your mileage may vary.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Pay for quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little more expensive than I was anticipating, however we’ll worth the price. The entire unit feels like quality material, and battery life is extraordinary. Overall, if you’ve got the extra cash to spend on your peripherals I’d recommend this quality headset.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Purchased for casual gaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase. Audio quality is great. It is comfortable around the ears when using. Best part is battery life, i can go a couple weeks or more without charging.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    There Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves them Sound, Quality and Durability. She love to play her computer games. And She loves these headphones also.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Exceptional Comfort and Immersive Sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HyperX Cloud Alpha headset delivers unparalleled comfort with plush memory foam ear cushions and a padded headband. Its dual chamber drivers produce rich, detailed audio, perfect for gaming or music. Built with premium materials, it's durable and long-lasting, with a detachable braided cable for convenience. Versatile compatibility across various platforms and a detachable noise-canceling microphone round out its impressive features, making it the ultimate choice for gamers seeking top-tier audio performance.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Weight

    Rated 5 out of 5 stars

    Love this headset

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great, voice chat is good. Battery life is god tier. I unplugged it from 100% on 2/17/23, used it to game every night for at least 4 hours. Usually 6 hours or more, and only got the low battery notification on 3/3/23, after which I continued to take for another couple hours without further battery notifications until I plugged it in again before bed. I am currently using it for remote work and gaming now for the last week ( so about 12-14 hours a day) and since recharging it 3/3/2023 it is still only at 40 percent. It is also lightweight and comfortable considering. I have an industrial piercing in my right ear and many headsets make it sore after extended use, this one doesn't make it hurt in the slightest.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 3 out of 5 stars

    Great Sound, but Comfort & Mic Quality Fall Short

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: -Great Sound Quality: The audio reproduction is impressive right out of the box, making it suitable for gaming, movies, and music. -Decent Microphone Performance: The microphone works well for gaming and calls, though newer headsets have better microphone quality. -Reliable Wireless Connectivity: The wireless connection is strong during use, with minimal issues unless you walk far from your desk. -Appears to Have Good Battery Life: While I didn’t test it extensively, it seemed to last a while during use. Cons: -Low Sidetone Volume: The sidetone is very low, and there’s no way to increase it through the Ngenuity software, making it hard to hear oneself while speaking. -Comfort Issues for Larger Ears: While the earpads feel very soft and may be great for smaller ears, they lack sufficient padding and depth for larger ears, leading to discomfort after prolonged wear. Conclusion: The HyperX Cloud Alpha Wireless Gaming Headset excels in sound quality and has reliable wireless connectivity. While it appears to have good battery life, the low sidetone volume and microphone performance are notable drawbacks. Additionally, those with larger ears may find the comfort lacking. If mic quality and comfort are priorities for you, newer headsets may offer better options.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Battery life to infinity and beyond!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this headset while it was on sale upgrading from a wireless xbox headset. First the battery on this headset is unrivaled 300 hours hands down beats any headset I ever had. The foam cushion is descent enough that it doesn't tighten around the ears. The frame of the headset is durable yet flexible it actually feels sturdy compared to anything else I ever owned. I had razer, corsair, and xbox and almost all of them had issues with battery life and audio and the wireless distance was horrible. Cloud Alpha worth every dollar!!! Especially when its on sale.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing sound quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, amazing sound quality. Noise cancelling. Comfortable. Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Absolutely amazing!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is superior to any headset that i have ever owned and the battery life is INSANE!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Nice!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and good pricing, using on a daily basis, super confortable, made to last, definitely recommend for everyone! Have tried other brands and this is the best. Thanks, also I have friends that made the same purchase and they agreed, definitely the way to go. The set up with the directions that came with the product was easy to understand and did not take very long to figure out. Keep having great products and great choices for consumers and fair prices, thanks again for having stores with comfortable surroundings and inventory,,,,,,,,,,

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good very comfortable good sound and the battery life is amazing you only have to charge them maybe once every two weeks or so

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Hyoer x alpha headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible headset, great sound ,great bass and runs for hours on a single charge !

    I would recommend this to a friend
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