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Customer Ratings & Reviews

HyperX - Cloud II Pro Wired Gaming Headset - Red-Front_Standard

Customer rating

Rating 4.7 out of 5 stars with 1867 reviews

95%
would recommend to a friend

Expert rating

Rating 4.2 out of 5 stars with 13 reviews

Pros

Cons

Customer ratings & reviews

Page 1, showing1-20 of 25 Reviews mentioning:
cords
  • Rating: 1 out of 5 stars

    Not good!

    Posted
    LT102
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    These were a huge disappointment and I would not recommend to anyone! The sound quality was ok at best and the way that the device is made there is no way to just replace the actual audio cable running to the headset! Instead once the wire goes bad and has a short in it then these are useless, which by the way happened like the 2nd week I owned these things so I took this junk back and won't be getting again!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good gaming headphones

    Posted
    Shane8797livecom
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    They are nice and comfy worn over the ear, noise cancelling and soft fabric. My only complaint is that there is no volume or mute switch on the cord, and you can not switch the cord out.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good video game headset

    Posted
    camera
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Great sound all around. Only bad thing is the wire messes up after a while

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great product

    Posted
    Sologamer
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This product is a nice balanced all around pair of headphones that can work for any gaming method. The only downside is you only get the on cord mute button amd volume control when it is in ish cord form.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great headset but no volume control

    Posted
    Vee531
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Really like the feel and fit of these. Only thing I don't like is that there's no way to turn the volume down on the wire or headphones

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    great headphones

    Posted
    Sean
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    My wife and I had the same Steel series Arctis 3, but our cat did not like the cord for some reason and chewed through the cable. She did not like that the Arctis did not fit her head. So when we were at the best buy to replace my headphones she tried on the these and loved them they stayed on her head with an adjustable head band and the microphone is removable, sounds pretty good, and the 7.1 surround sound seems to work great as well.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great for game play!

    Posted
    devllinjean
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Best headphones for playing games on any platform. Microphone can detach, wire can detach, comes with a sack to put it all in! Great sound, able to block out all sounds or just one side.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Good sound, not too expensive

    Posted
    Casetheeface
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Loved the headphones for the price. Had for about three months, the aux cord broke off in the Xbox controller and can't find anyone to repair it. Really wish they made a detachable aux cord on these headphones

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    I love these headphones

    Posted
    SirGappo
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I used to have the Razer Kraken, but they get really stretched out and don't fit my head after a few months. The cords are also not strong and I end up having to buy new cords a lot for the Razer. So far these have been great and I've had them 2 months.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Sound and Mic are good but they do not last

    Posted
    Cpastick
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I have gone through 3 pairs of these headsets, the only reason I bought it more than once is because my friends work for the company. These are awesome headsets for the price but they have a major issue with their auxillary cord going out after a short time. I do not recommend these to anyone

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Great headphones for PS4

    Posted
    Miremire88
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Audio and mic is great. The headphones really make the 7.1 and are really comfortable for long playing. The only downside is that the cable was not as long as expected and that for the PS4 u have to activate the 7.1 as soon as the cable is connected, if not you will not be able to activate it.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good headphones

    Posted
    Jeremy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Good sound quality and convenient detachable mic. My only complaint is that the on-line mic and volume controls are on the end of the USB cord rather than on the end of the 1/8" headphone jack that is attached to the headset. This means that if I plug the headphones in directly to my phone, PS4 or whatever I can't control the volume on the cord; I have to use the device's volume control.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great headset

    Posted
    Carlos
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The sound quality is great for this headset. I can hear everything clear and am able hear people quite clear before they come up on me when I am gaming. Only issue is the wire at the jack end because it's a corded wire it can mess up without you knowing so everyone in your party chat will hear it and say something. Just gotta take care of then really that's all.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Great Audio, bad Mic

    Posted
    pmlyf
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    A lot of these headphones in this price range have superior sound quality, but lack very much in the microphone area. This headset is a very simple design just made to look fancy. The mic is drown out, not clear at all during chat sessions. The volume slider for the mic is on the cable making it impossible to change the volume of the mic on the computer. Nice bass, just bad mic.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great headset

    Posted
    Keyboardbuyer
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    This is probably my fourth pair over many years. My son uses them on his PC for gaming, he is hard on them and they usually break from him twisting the cordup and breaking the wires. I'm surprised they last as long as they do the way treats them. But they do hold up well. Sound is great and mic is clear.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Good Overall Gaming Headset

    Posted
    Kenny
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    All in all this headset is everything you would want from a gaming headset. I do notice that sometimes the cable is a bit weird with a little static coming through the headset if you mess with it. Not sure if this is because the cable is becoming damaged inside or not. I am a gamer and use the headset everyday for several hours and the cord can bunch up and have to be unwound somewhat if your not paying attention. All in all good quality and I think the digital surround sound driver is adequate but not perfect.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Awesome Headset

    Posted
    ToddHumbert
    • My Best Buy® Elite MemberElite Member

    Hands down the best headset I have ever personally owned! What is there to not like about this headset, I cannot honestly think of anything. Okay wait, one little peeve. The cord is a bit short, I mean the one that has the 1.5 plug, the USB adapter cord is plenty long. It's comfortable, blocks out the vast majority of background noise, has a sturdy aluminum frame and did I mention sounds absolutely fantastic.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good Headphones

    Posted
    Katfayebrown
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    First off, the driver for this was pretty intuitive - just plugged it in and it started working. The cord is long, and you have a few options - such as the adapter for usb, or the audio/voice cables. I tend to take the headphones on and off quite a bit, so the cable does tend to get wound up very quickly - it's a little difficult to untangle without unplugging the set completely though. Audio sound is wonderful, I can hear everything I need to without any fuzz or static. Lastly, I've been told that the microphone is a bit quiet. I may not have it turned up enough, though, so I still need to experiment with it.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent Headset

    Posted
    illpeezy712
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    After searching for many weeks online, I finally decided on Cloud II. It supports 7.1 over usb and the cord is very long. They are comfortable for long sessions and sound amazing! The 3.5 plug also lets me use them with my iPhone. Bang for the buck one of the best headsets on the market right now. Sure you could pay for more features, wireless, or better surround sound, but if you're in the market for a comfortable, solid, and reasonably priced corded headset you won't be disappointed with the Cloud II.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Nice sounding 7.1 surround sound

    Posted
    Rchaven
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I spent some time looking at all the different headphones that were stocked at best buy. Sadly not all higher end earphones were available for trial. This fact made it harder to make a sound decision on which set of headphones sounded the best, as well as fit the best for comfort. I chose these headphones due to the features listed on the box. The headphones live up to the box specifications very well. I am impressed how easily they worked with my computer as well as my smartphone. The only downside is the length of cable between the USB end and the control box, where the headphone jack plugs in. But the overall quality of the sound, and the fact that only minimal outside sound comes through make these headphones a joy to listen to.

    I would recommend this to a friend