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Customer Ratings & Reviews

HyperX - Cloud II Pro Wired Gaming Headset - Red-Front_Standard

Customer rating

Rating 4.7 out of 5 stars with 1890 reviews

95%
would recommend to a friend

Expert rating

Rating 4.2 out of 5 stars with 13 reviews

Pros

Cons

Customer ratings & reviews

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Page 1, showing1-20 of 66 Reviews
  • Rating: 3 out of 5 stars

    Great For Aesthetic Buyers

    Posted
    DeityLola
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    These headphones are lovely - physically. Beautifully colored. They're snug - you can headbang in these bad boys & they wouldn't leave your head. Despite the adjustable settings for this, they're still snug, which may be a problem for those who don't like feeling like your head is being squeezed while wearing headphones or those prone to headaches. The sound quality.....will make due. I'm glad I got them during Cyber Monday for half the price, because sound quality alone - these are not worth $100. $50 is a much more suitable price. I bought these to replace a pair of Razers I have with a broken mouth piece - but I feel the sound quality in my Razers is much better than these HyperX. I'm a bass head; If you're looking for bass - these have none. The "surround sound" button on the remote connected just makes it sound like whatever you're listening to is coming out of both headphones, loudly with the same poor quality, as opposed to it sounding like it's coming from one headphone, with the feature off. It's like watching tv in a hospital room with the volume turned down. The headphones can be used in other devices, something I thought was cool, by detaching the adapter-USB plug at the bottom, reveling a 3.5 end you can plug into most phones or laptops. The microphone is also detachable. It came with a red lined set of ear cushions in case you lose the black ones that come on them, or simply want to change the color of the inside material. It also came with a carry bag to take on the go or store to prevent aesthetic physical damage. If you're looking for a "cute" pair of headphones that'll just get the job done, or that you can use for pretty much all your devices; These are it. I give it 3 stars for simplicity & wouldn't recommend to friends on account - my friends also like a lot for bass in their audio.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Worth the money/ honest review

    Posted
    Lincoln
    • My Best Buy® Member

    I tested various headsets and none of them were just right. You know when you’ve found what you want. Bass is not as rumbley as I would like but it’s not necessarily lacking either. Clear quality sound, detachable mic and VERY comfortable with what I find a great design and look. Doesn’t look or feel cheap. My only downside to this headset is that it does NOT have inline volume, mute etc etc. I’m order to customize chat volume or mic monitoring you will have to go to your settings to do so. Just press the home button and swipe right until you get down to audio. BUT! Fortunately if you would like the convenience of having it at your thumbs you can luckily use the Turtle beach ear force audio controller plus (adapter). Therefore you get the volume control, mute, mic monitoring, super human hearing and equalizer presets. It juices the headphones up. If the headset has all these available on the headset itself I would have gave it a 5 star. But none the less, best bang for your buck. Astro’s aren’t worth the money for the sound they produce. Just my opinion. Hope to see a wireless hyperx cloud 2 with the features of a stealth 700

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Comfortable, but sounds odd

    Posted
    Ryan
    • My Best Buy® Member

    I picked this headset up because I was in the market for a new set after my Astro A20s died. I compared this to a set of Steelseries Arctis 5 and Turtle Beach Atlas One. Of the three, this one sounded the worst. There is a 7.1 surround sound button on the in-line controller that seems to make everything sound hollow, like the speakers weren't right next to my ear. I figured I just wasn't used to it, but after a few games of Rainbow Six Siege and Overwatch they still sounded weird. I turned the 7.1 off and the headset sounded muffled, like I had turned the volume down by half. I had to crank up the volume to hear anything well and ended up getting a static. They feel great on your head, but the sounds are just off for me.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Just not comfortable to wear

    Posted
    lobb152
    • My Best Buy® Elite Plus Member

    The packaging and the build is really nice. The sound is good as far as I can tell. But they are really uncomfortable to wear. Took them off after about 30 minutes of playing Rainbow Six Siege. Went back to the PS4 Gold headset. Way better. So I didn't realize that surround sound doesn't work on console. Should have done better research on them. I'll stick to the Gold headset and hopefully they will let me take this back. Probably get the Astro A40 if they do let me return. But they are just not comfortable to wear if you got a big head and I do.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Great Audio, bad Mic

    Posted
    pmlyf
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    A lot of these headphones in this price range have superior sound quality, but lack very much in the microphone area. This headset is a very simple design just made to look fancy. The mic is drown out, not clear at all during chat sessions. The volume slider for the mic is on the cable making it impossible to change the volume of the mic on the computer. Nice bass, just bad mic.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Great sound and comfortable

    Posted
    sdpanther

    Did a lot of research while looking around to replace our gaming head set and Settled on the Hyperx cloud. They are comfortable for long gaming sessions and I like that the mic can be used when needed, not always in the way. They sound great as well. The headset itself is never unplugged from the clip and the clip always attached nearby out of the way. Problem is the cord at the base of the earcup didn't even last 8 months before shorting out.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Nice headset

    Posted
    PS4Gamer
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    This was a very nice and well built head but didn’t work well for my Ps4. I didn’t like the fact that I was not able to adjust chat volume from in game volume on the headset. As I read the instructions I see there was an option to do it on your PC but not on your console. I think it’s a great headset for the price but did not fit my needs

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Good acoustics

    Posted
    Raven68
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    While my grandson is pleased with the headset, I was frustrated that the salesperson said they work with an Xbox. While they do, the enhanced voice controls that enables one to raise and lower the game volume and voice voice volume separately only plugs into the usb port of a computer not into the xbox. Otherwise they are well made, light and volume on video and speaking to friends fine.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Extremely Comfortable Gaming Headset

    Posted
    Kinsley
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    This gaming headset is the most comfortable pair I've bought. The memory foam ear pads allow me to game without the headset causing any pain or irritation. The only downside is that I had to return them because people couldn't hear me speak on Discord or on Counter Strike. It could've been something with my computer driver or I heard that you have to speak into the mic a certain way.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Great sound but...

    Posted
    Hideout
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    The headphones sound great. My problem with them are they are very quiet and there is no volume function to turn up the microphone. The windows driver does not work with the USB sound board built in and the maker does not do its own drivers. Judging the quality of sound, they seem to be great quality if they just handled their own software instead of relying on Microsoft.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Not bad but not the best

    Posted
    Mrkyleo
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I am using this for my xbox so a built in mute would be nice since you cannot use the PC adaptor with it. The sound could be a bit better I feel like the rig 500 I had sounded better until one ear stopped working and those were a bit more comfortable too

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    decent enough headset

    Posted
    reload2456
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    build and sound quality seems quite good but in my opinion they were pretty uncomfortable(i have a fairly large head). i ended up returning them but i can see why they were recommended to me. would not recommend for anyone with a larger head but otherwise seemed to be pretty nice for the price range

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Not impressed

    Posted
    VeryTyler
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Super comfortable. Using with the Xbox controller eliminates sound card which is also the toggle for volume and muting the mic. Running the sound card through the PC the mic was too quiet and nobody could hear. Returned the product and purchased a different product instead.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Good sound

    Posted
    Sunray

    These head phones sound good but I dont like the 7.1 feature for music.They are comfortable for hours. I dont like the fact that you cant control the volume or mic on the headset when connected to the playstation also you cant use the 7.1 feature on the playstation.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    great headset overall.

    Posted
    Jeffry
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    great headset overall. the audio quality is great and microphone works fine. Would love if there was a way to mute the mic without disconnecting it. there is also a way to mute if you are using the included usb adaptor wire but does not work properly on the PS4. only on the pc.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Doesn't always work

    Posted
    QualityPkg
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    My kids are always complaining that the microphone doesn't work - and it takes me a while to figure out why. We wind up rebooting everything and it comes back. but it's tiresome. I probably wouldn't buy this one again.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Not so great

    Posted
    MikeR
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Bought these for my wife and she didn't like the fit, so make sure you try them on in store first. Also we were not supposed to be able to hear them while she was wearing them, but I could hear the game she was playing like it was coming through speakers.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    lack of info on the box

    Posted
    Guss
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    They look great a first and sound good but the box was misleading on what the headphones were compatible with,such as the usb audio enhancer and volume controls.Aside from that the quality was great ;]

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Good sound, not too expensive

    Posted
    Casetheeface
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Loved the headphones for the price. Had for about three months, the aux cord broke off in the Xbox controller and can’t find anyone to repair it. Really wish they made a detachable aux cord on these headphones

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Hoped for better sound quality

    Posted
    MEvans56
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Wasn’t too excited about this headset hooked up to my gaming console. I’m sure it sounds better utilizing USB adapters but didn’t give it the chance. Chose a different pair.

    No, I would not recommend this to a friend