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Customer Ratings & Reviews

Your price for this item is $79.99
The comparable value price is $89.99

Customer reviews

Rating 4.5 out of 5 stars with 912 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers find value in the Cloud II Wireless Gaming Headset, particularly praising its excellent sound quality and comfortable design. Many appreciate the long battery life and reliable wireless connectivity. However, some customers have reported experiencing issues with the volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 912 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Good sound in, bad sound out.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything about this headset is great, from thw way that it feels in your hand to the way that it sounds id highly recommend this pair if you want something comfortable with great audio. My only problem is that my friends always say I cut out if I don't speak loud enough even though I have the mic right next to my mouth.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Connectivity, Sound quality

    Rated 5 out of 5 stars

    Headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is good. Looks good. Feels good. Wireless connects well

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    This is the next step up

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are looking to upgrade your mid grade headset (30-60$) this is the best choice in my opinion. Absolutely love it. Comfortable for long gaming sessions with the boys, great fps audio (footsteps), amazing with music TV or movies. I just highly recommend it if you're trying to stay under 150.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    First time using a wireless headset.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A friend told me about this brand hyper x. He said its really good and last long. I was in need of a new one since mines was breaking. The sound quality is good. The sounds are clear. Also this was the first time i was using a wireless headset. I said it was a good experience for the first time. Lol.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality, Weight

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight and good sound quality, wireless really good

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    all rounder headset

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast connectivity good mic sound. The detachable mic is a convenience and type C charging port means I don't need to keep a bundle of cables around my desk.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Connectivity

    Rated 5 out of 5 stars

    Great headset!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are amazing! I love the wireless compatibility, especially because it's not bluetooth. The battery lasts through several sessions of gaming. Make sure you use the windscreen that comes with the mic - it is really sensitive and will pick up unwanted external noise without it!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing headset

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than the Razer Blackshark, and the Arctis 9 by far. The audio quality though not as loud, stumps the others in terms of frequencies. Along with the mic quality being far better. The headset is also honestly very comfortable. Will be sticking to Hyperx products for sure from now on.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Connectivity, Sound quality

    Rated 5 out of 5 stars

    Another great HyperX headset

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a HyperX cloud II headset for several years and I really loved it. They still work, but I wanted to try something wireless, so I did not have to worry about running over the wire with my chair (which has destroyed the wire for several headsets). This headset stays connected without any connectivity issues and the audio quality is great (not the best out there for music but great for listening to music and gaming). The microphone has really great audio quality and gamers online say it sounds good. Great battery life and I always trust HyperX headsets. I always tell people to go with HyperX headsets.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Headset with mic

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality and ease of use are a big plus. Also the wireless feature is very easy to configure. The battery life is excellent. Being able to use while recharging is a great feature.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Best headset for me.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my go to headset. I'm on my second one in 5 years. Quality for the price is there, and functionality is great for me. This headset is easily adjustable, fairly comfortable for my head/ears after long periods of use. Battery life is ok. It has talk back if you press and hold the mute button, which I prefer, but the annoyance for me si that you have to do this every time you turn the headset on. Wish it was something that stayed on once activated, even after powering off the device. It works off a USB receiver which is a good thing for me, but BT as an option would be nice. Overall after trying many, many headsets on the market, this is my preference, even over the nicer Cloud 2 Alphas. I highly recommend this offering above anything else on the market right now.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort
    Cons mentioned:
    Volume

    Rated 5 out of 5 stars

    Would highly recommend!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought these headphones for my husband after some extensive searching. They are super comfortable. I ended up getting a pair for myself the next week. Husband says he wishes they could go slightly louder however, I find at half volume they are already super loud.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Cons mentioned:
    Heat dissipation

    Rated 5 out of 5 stars

    You must try these!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After turning on these headphones for the first time, I fell in love! I’ve never used wireless headphones but these! These right here are the real deal! Super comfortable for people with glasses. The sound is unimaginable! I’ve used $40 headphones my whole life but getting some better headphones like this one is really a game changer. The ONLY problem that I could see other people complain about would be that it can get a little hot around the ears since the sound is sealed off when wearing them for over a few hours if your room isn’t cold.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    The Perfect Wireless Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality, seem less Bluetooth connection, zero delay in the audio feed, and a long battery life. Not to mention these are literally the most comfortable headphones I have ever owned. They are so light I even forget I’m wearing them sometimes.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Good headset but not great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound for price, volume and padding could be better to block out noise. Very comfortable. Does require USB adaptor to connect to devices otherwise good headset.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 4 out of 5 stars

    ex wired cloud 2 owner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the wired HyperX Cloud 2 for about 4 years before getting this wireless version. They're honestly just as good as the wired version. I use it 8+ hours a day usually. The battery lasts a very long time, you only really have to charge it about twice a week which is unnoticeable if you do it overnight or whenever you're afk. For the price, it would be neat if their software had better audio controls but all it does is toggle between stereo and 7.1 (which isn't that great). The microphone is decent, my friends don't notice a difference between this mic and the Wired Cloud 2's mic. The headset is comfortable, it has decent range and sounds good.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    An absolutely killer set of cans for your rig.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me start by saying, I am not a headphone person, I am a big sound or bust kind of guy, with subs bigger than my kids both in weight and height, but some times you just can't get away with the full onslaught of the home theater while gaming in the late hours. That's where these come in to play. I have to admit, these things sound great and have really decent bass to them. They are also ridiculously comfortable. The mic is also clean enough to land a plane with. I still prefer my primary sound system to these, but I don't get mad when I have to switch to these at all. The battery seems to last forever too, which is an obvious bonus.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset, clear and seems durable. Use it nearly everyday without issues

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    hyper

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great headset good quality mic is good, good battery life

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 4 out of 5 stars

    Super comfy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable, lightweight, battery lasts a long time (I think as long or longer than advertised), and feels very sturdy and durable. I feel like my ears start to sweat after a long session, just about the only complaint I have.

    I would recommend this to a friend
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