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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 412 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers are impressed with the Cloud III Wireless Gaming Headset's sound quality, comfort, and battery life. Many also appreciate its connectivity, lightweight design, and range. Some customers feel the bass and microphone quality could be improved, and a few find the price point and fit to be less than ideal.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 412 reviews
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Headset Heaven HyperX

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones feel great, sound great, dont echo, and the battery lasts forever it feels like.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    W headset

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had them for almost 2 years and had to charge them a few times. The mic is really good and clear, this has been the best headset I’ve had ngl it’s a big W

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Connectivity, Sound quality

    Rated 4 out of 5 stars

    Can't beat it for the price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using it for three months, very happy with it overall. I find the sound quality to be pretty good, and connectivity is fantastic, I can use it completely fine anywhere in my house. It is also very comfortable, which is what I would expect from the Cloud line. The detachable mic is one of my favorite features, I wouldn't buy a headset without it. I do wish it had slightly more clamp force, it will slowly slide off if I look down, my wired Cloud headset did not, and I also wish the height adjustments were a bit more granular, also like how my wired Cloud headset was.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Connectivity

    Rated 5 out of 5 stars

    HyperX Cloud III Wireless is Awesome!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely better than HyperX cloud II wireless. First thing I noticed, the wirless range is extended and I can still hear it further than before. The microphone is decent, just like other hyperx headsets. It has a longer lasting battery. Its just as comfortable as other HyperX headsets, and the fact that it has a USB C connection option is awesome, so I can connect it to a switch. The only thing HyperX can do to make it better, is add Bluetooth conectivity, so I can wirelessly connect to something like a phone. But its pretty easy setup, just plug and play or listen to music and videos.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Weight
    Cons mentioned:
    Fit

    Rated 5 out of 5 stars

    Should have from the start!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a hyper x user for years, however when my gf needed a new headset we were split between several pairs. We opted to try a fancy new headset with lots of bells, whistles, and lights, however while driving home she tried it on and it wouldn't fit her head (mine either and I have a decently big head). So we turned around and she traded it in for this one (TY Best Buy for making the process so easy!). She has not had one complaint. It's so light and the sound is just amazing. I should have known to go with my gut and recommend such a reliable product from the start but what can you do when it's her choice?

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Connectivity, Sound quality

    Rated 2 out of 5 stars

    Broke after 2 weeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: These headphones are very comfortable. Like all HyperX headsets are it’s why I’ve used them for years. The wireless is nice too. Cons: well, after 2 weeks of owning them, after extremely limited use, maybe 4 hours total, they no longer turn on. They won’t charge, they won’t give any feedback, they’re completely dead. Of course, I notice it on the same day the return window closes. So now, I have to deal with HyperX warranty support, which for starters takes a long time. I submitted a claim, had to provide a whole bunch of proof including videos with my name and date handwritten on paper, proof of purchase, etc. this was 4 days ago. I still haven’t heard from them if my claim is accepted and what the process will be for obtaining a new one. I now don’t have a working headset and not sure when I will. I have had good experiences with HyperX products so I’m going to treat this as an anomaly, however it is extremely disappointing and frustrating to buy a brand new expensive headset and have it die completely two weeks after pulling it brand new out of the box. The product when it works is good and typical HyperX comfort and sound quality. We will see if the replacement, which I better get without issues or having to pay a dime in shipping, is not a lemon out of the box.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Dream Headset!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset has sidetone, meaning you can hear yourself while talking with no delay (hold mute button). The ear muffs are extremely comfortable, they feel like angels holding me. Microphone quality is the best for a headset, my coworkers say I am clearer on video calls. Battery lasts days before I remember to charge it. Can adjust the audio setting with third party software or even windows. Microphone has a red light to let you know if you are muted.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 4 out of 5 stars

    Good brand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always enjoyed this brand. Comfortable, decent sound, good battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Connectivity, Sound quality

    Rated 5 out of 5 stars

    Prefect all the way around.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everythibg you could ask for in a headset. Comfortable, excellent sound, great mic, and has an amazing range if you have to step away.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Weight

    Rated 4 out of 5 stars

    Great overall wireless headset!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super comfortable and light headset. Good for smaller heads as well. Rechargable, detachable mic, easy to use controlls, and really good range if you wanna walk around the house and listen to music. They feel a bit light vompared to other headsets i have used but that does not mean they are low quality cause they are not. My son is still using the original HyperX clouds after 6+ years! If it fits your needs 100% get it. If you question if it will work for what you want to do, then do a bit more research and then make your choice.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Excellent Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent audio quality and battery life, comfy in ears and easy handling for the mic.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality, Weight

    Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's light, battery life on it is good. The sound quality is nice.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Bass

    Rated 4 out of 5 stars

    Great sound but limited features

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tested this headset against a few headsets (Logitech G Pro x2, and Asus ROG delta 2) and so far here is what i found. The sound on this headset is as loud as the g pro x2 (windows drivers not logitech drivers) and definitely way louder than the ROG delta. It is not as bass heavy as the g pro x2 and not as bright sounding as the ROG delta 2. The good thing is that works great out of the box. With the other two head set, I had to do custom things to make it sound good. For logitech, you had to use windows usb drivers to make the sound louder. With the delta 2, you have to go into disabling the Default enhancements or else the sound is way to sharp as if the treble was increased so much. So much trouble for such expensive headsets. For the microphone - HyperX sounds pretty clear but the volume is pretty low. Logitech mic sounds pretty crappy and ROG delta 2 sounds pretty loud and very sensitve to background noise. Ultimately the only downside to this headset is the lack of features such as bluetooth, aux and other connectivity options. Thus it will be mainly used for PC.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Connectivity, Sound quality

    Rated 5 out of 5 stars

    Recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best. Headphones. Great mice, good bater life. No connection issues

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Great headphones for long use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality sound and voice quality. I've used it for gaming online and for streaming to Youtube. Super comfortable, and the battery lasts for days!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    The Perfect Headphones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went through so many different pairs of wireless headphones. First off, the most important thing to me is that the Mic sounds GREAT! Super clear and you dont sound like youre talking down a pringles can. Second, the sound quality is fantastic. Im a real stickler about how my headphones sound and these dound awesome. Lastly they just feel great, in the hand or on my head. They grip my head hard enough that they wont come off by themselves and not too tight where theyre uncomfortable wearing them for more than an hours. Overall these are a true 5 Star set of headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Connectivity

    Rated 5 out of 5 stars

    Perfect gaming headset for the cost

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this headset. It is extremely comfortable and works a good distance away from your gaming system. One thing I like the most is the battery last a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Checks all the Boxes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is very Clear. The battery life is Amazing. It is easy to switch between what it is hooked into. And it is very comfortable. I would have to say it is my Favorite headset I have used for gaming, and I have used a lot.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Loving it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really liking it. Its very comfortable and the battery lasts a very long time. I've been using it for weeks and having even charged it yet and only used up 30% of the battery.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Good gaming headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really solid sound quality! I am very impressed seeing the pictue I thought these would be some cheaply made headphones but honestly I love them. Super comfortable on my head , battery life is long and sounds really good. I use for sound queues when I play rainbow and it's done amazing job picking up , I definitely recommend

    I would recommend this to a friend
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