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Customer Ratings & Reviews

Your price for this item is $61.99
The comparable value price is $79.99

Customer reviews

Rating 4.5 out of 5 stars with 770 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

90%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 770 reviews
  • Rated 3 out of 5 stars

    Sweepstakes

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its alright ive had better for cheaper price doesnt last as long when its off the charger also

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Real Customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is about 6 hours, and there’s no mute button.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Product Disappointment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this as a 2024 xmas gift for my son and microphone stopped working January 14, 2025. Box says 2 year warranty and yet when I go online to get support it's a chat bot that offers minimal help. Very disappointed in this product and waiting to see if customer support reaches back to me after sending them an email. Christmas present and was out of the country first two weeks of 2025 and product stopped working.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Don’t buy for price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor quality. Better options . Do not buy. There are better options

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are terrible they don’t stay connected with the Bluetooth they disconnect randomly would be nice if it was optional for the wire or Bluetooth

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    TERRIBLE customer service Flower Mound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went to the store with $50 store credit and a 50% off coupon and asked them to order these for an Xbox for Christmas. When I recieved them- they had ordered the wrong ones, they were for PS. I took them back to the store and explained I just wanted to exchange for the Xbox ones. The cashier at the Best Buy in Flower mound told me it would cost an additional $50 since their prices change daily! I just wanted to exchange for a mistake that THEY made. I talked to the manager, who reiterated their policy of no exchange because prices change daily. Absolutely absurd! So not not did I NOT get the correct gift to the child for Christmas, but I was being told I had to pay $50 more. I returned it and they did not refund my $50 credit either! Worst customer service ever!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Meh headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones weren’t great. It felt cheap at times; and the voice quality isn’t worth it. Go for the original ps5 headphones

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not comfortable

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I personally don't recommend this, not comfortable on ears.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Tin can

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price i was not impressed with the surround sound or directional sound while playing on a PS5. Very hollow sounding

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not recommended for PC.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just got this headset today.. I thought it was going to be amazing, but unfortunately it sounds badly muffled when you have it connected to the computer, and you can't connect Dolby Access to it.. I'm sure it sounds wonderful on the Playstation.. I hope I will be able to return this headset and find a better one.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst headset purchase ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased and the mic doesn’t work you have to literally have to put it close to your mouth so people can hear you. The volume will keep going down while you are playing or it will go all the way up and the mute mic doesn’t work at all. Had to buy a new headset less than a month later

    No, I would not recommend this to a friend
    • Brand response from HyperX Product Expert
      Posted .

      Hey, Viper! We're sorry to hear about that. What are you pairing your Cloud Stinger Core to? We're curious to know how you're setting it up and if you've tried testing it with other devices to replicate the issues. Send us a private message on our social media page and let's get you sorted out. Thank you.

      Sidney | HyperX HyperX

  • Rated 3 out of 5 stars

    Average headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its decent but headset is to stiff and ear cups make your ears itchy after long use

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Decent battery life that's about it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound isn't to great but for the price it'll do, decent battery life

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Christmas Gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this item for a Christmas gift so, I don't have a true review for them.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    So So

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this headphones and I return them. The sound quality was poor and I got SteelSeries instead.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work good. Like them and have good range. Nice product.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad price for this type of quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For this price the quality is really bad. Headphone feel so cheep but they cost this much. I had headphone for ps4 that where way better and really sturdy for far less money. Idk what is the issues but it’s not worth this price at all. Sounds is OK you can say, and that’s all positive about it

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Battery does not last long

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery does not last at all. Very disappointing. It’s fully charged then within maybe an hour of use is about to die

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Different exp. Than others

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this headset for my new ps5, everyone is muffled. They stated i sounded far away and I've messed with all of the settings (in the game and on console). Best buy customer support stated i was outside of the return window. Now im stuck with these headphones that will just collect dust.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Donkey kong

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This wasnt a great item to buy it was so hard to get it connected to the ps5 i had to return it

    I would recommend this to a friend