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iBUYPOWER - Gaming Desktop - Intel Core i7 - 16GB Memory - NVIDIA GeForce GTX 1080 - 1TB Hard Drive + 240GB Solid State Drive - Gray/Black-Front_Standard

Customer rating

Rating 4.8 out of 5 stars with 720 reviews

97%
would recommend to a friend

Customer ratings & reviews

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Page 1, showing1-3 of 3 Reviews
  • Rating: 2 out of 5 stars

    It's a gamble.

    Posted
    hmmmmmm
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Ibuypower seems to offer many great options on their website for customized computers, but I certainly would not recommend buying a pre-built model from here. The components are whatever they decide to throw together in order to match the specs, so it's certainly a gamble. The components that were included in mine: ASRock Z370 Pro4-IB Motherboard: this is by far the most annoying part of this build as it is basically a Pro4 with far less features and NO SUPPORT ON THE ASROCK WEBSITE. MSI GeForce GTX 1080 AERO 8G video card: this is just as good as anything I could expect.. however... this is the only component they include any drivers and information for and I was given the wrong disc and instructions for my video card. They gave me information, a disc and a badge for a zotac card. Obviously I'm going to get all my drivers from online anyway, but this makes me question how much they actually pay attention to these builds. ADATA XPG Z1 2400Mhz memory 2 x 8GB WD Green SSD and WD Black HDD Asetek 550LC Liquid Cooling System: Where the did they even find this thing? One last thing, ALL THE CABLES IN THE SYSTEM COME IN AN ABSOLUTE MESS. NOT A SINGLE ZIP-TIE OR OTHER FORM OF CABLE MANAGEMENT IS USED. I would have included a picture of this, but I spent an hour fixing this as soon as I opened it because the rats nest of cables in this computer gave me too much anxiety. Again as a stated above, they don't seem to pay too much attention in how these are built. One recommendation I would give to anybody who chooses to buy this PC: it has too much power, overclocking potential, and room in this case to only have two exhaust fans (mine are in a push/pull configuration with the radiator in the back of the case). Buy 2 or 3 fans to configure as intakes on the front of the case to give much better airflow and build positive pressure inside the case in order to keep the dust out of it.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Good computer, bad customer service.

    Posted
    Rev407
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I would give the PC it's self a 4 and 1/2 star rating. Only taking off the half star because (like others) my smart LED lighting is stuck on red out of the box. The remote does nothing. So, I contacted iBuyPower for a quick fix. Should have been a one and done email to get the issue solved. They made me respond with my zip code and then asked me to fill out an e-form (that refused to recognize my serial number) It looks like I will simply never get my replacement remote or goos customer service. I am so put off by the whole thing that I am considering returning the computer to best buy just because iBuyPower is so hard to deal with. I would hate to have a real problem and be forced to try and deal with them. So at the end of the day. With a great PC but terrible service. I am only giving 2 stars.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Lines/black screen, and drops

    Posted
    Danny123
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I have a top of the line 4K monitor and DP cable and my pc turns black for 3 seconds then returns with blue lines playing pub g with 1000mb/second internet I will be returning this ASAP 1900$ for a PC that runs worse than an xbox all set maybe I had a glitch but not worth the risk for me to try to repair as far as normal use its fine just having issues with gaming

    No, I would not recommend this to a friend