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Customer reviews

Rating 4.6 out of 5 stars with 1206 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers appreciate the excellent performance and competitive price of this gaming desktop, frequently praising its ease of setup and impressive graphics capabilities. Many users highlight the high frame rates achieved while gaming and the quiet operation of the system. However, some customers reported issues with the RAM, RGB lighting, and power supply, suggesting potential areas for improvement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,206 of 1,206 reviews
  • Rated 4 out of 5 stars

    Good PC

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a good PC had it for a week now and had no problems with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love this pc

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    pc is great sometimes runs a little slow but a good first pc

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Overheats, sleep mode not working, wrong keyboard

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the unit overheats, sent wrong keyboards but did not exchange it, sleep mode does not work.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worked great for 12 hours....

    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could rate this product as zero stars I would. Purchased the computer and received a Critical Error the second day we had it. Contacted tech support and ended up reinstalling windows. The PC worked for about 12 hours after this and then we received another Critical Error. We attempted to reinstall Windows again and this time we received the blue screen of death. So, after being an owner of this computer for 36 hours we ended up packing the entire system back into the box, drive to Best Buy were we had an appointment with Geek Squad. Best Buy saved the day and didn’t even attempt to fix it, but instead completed an exchange for a different computer with similar specs (our choice). I would NOT recommend this product to a friend...maybe an enemy but not a friend!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    My desktop was definitely refurbished!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This PC started out strong, I could play pretty much any game with high settings no problem. But then it happened! My Nvidia RTX 2060 graphics card finally huffed it's final breath of fresh air, and it seemingly was already burned out, after only 2 days of use. And for those who might not know, when your GPU graphics card burns out, your computer screen starts flickering with these things called artifacts, and also some screen tearing occurs. I tried my very best to fix this issue, but to no avail, I even took a look inside, but I'm no PC extraordinaire. All I know is that this poor computer suffered with a almost fully used graphics card and it ended so weak with artifacts. Note to self, if anyone is gonna buy a computer, especially a gaming one) make sure to buy it from a reliable store!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I created another account just so i could write another review. At first everything seemed good, but when i checked my task manager it turns out that instead of getting a 2060 i got a 1660 ti. This really makes me mad because i bought this pc for the 2060. Now there is absolutely nothing i can do because they all sold out.

    No, I would not recommend this to a friend
    • Brand response from iBUYPOWER Product Expert
      Posted .

      Hello, We apologize that you received a different item instead of the one you ordered. Please send the system back to BestBuy so you can either get a refund or a new system. ibp-AW