Customer Ratings & Reviews

Great pre installed cooling system! No issues for the couple of year I have had it.

On the recommendation of an expert, I decided to buy the iBUYPOWER - SlateMR Gaming Desktop - Intel i7 11700F - 16GB Memory - AMD Radeon RX 6600 8GB - 480SSD+1TB HDD - Black, because its components have advanced technology and includes Windows 11, the PC comes with excellent protection inside its box to avoid any damage during transportation and from the first moment it worked very well, I would say that it was spectacular. I decided to try it out for a few days before writing any reviews, and today I can say that I am very satisfied with the purchase of my new IBUYPOWER PC. I would recommend the IBUYPOWER to everyone...

I have owned this for 9 months now and have had no problems so far, It runs fast and clean other than MS Windows problems on the computers, I mostly have been using it to watch TV and Movies on it and its great for 4k I have not done much Gaming on it yet but I am about to start doing that now So I will update.

The PC Tower itself is good, and a decent price for the components in it vs their market price due to the chip shortage. Also, the RGB stays on as long as the PC is plugged in, which was a problem at first in my studio apartment. Thankfully it can be turned off in the BIOS settings. However, the mouse included in the box is total trash, with mushy and unresponsive buttons. While the Keyboard is a dirt cheap squishy rubber dome membrane keyboard. After three days of use, half of the keyboard's lights stopped working. And since the keyboard has transparent letters meant to be lit up by the rgb lights, half the keys on my keyboard are unreadable. Thank god for touchtyping lessons in gradeschool. Over all 5/5 on the PC itsself, and -1 for the terrible keyboard and mouse.

I purchased this computer about a week ago and I couldn't be happier with its performance. There is a bit of a learning curve to set up some of the systems, but I am familiar with custom builds and what is required to get them up and running at their best. I can run all applications and play multiple games on multiple screens. I can do more than I can manage it seems, so that's what I was looking for. Thanks for the great PC

I want to preface this review, saying that I hold none of this against Best Buy in particular. But it was a very bad customer experience overall with this purchase. Okay, so, I was super excited to have this computer. Purchased it at the store after some deliberation with myself. Took it home, started the unboxing process, and started to make room at my desk and the surrounding area to hook up the new PC. Did all the preparatory work, removing the foam inserts from inside the computer case, etc. Connected my monitor, plugged everything in, and then powered on the PC. Went through the initialization of windows, connected to wifi, and then I was greeted with the Windows 11 login. Okay, we're off to a good start. I first started updating Software by running Windows Update. I like to keep everything current. Everything is running fine at this point. Hmm, then I realize that Windows isn't activated. I try activating it. It prompts me saying that the key for this system is wrong. Okay, fine. I look up how to find my windows key in cmd. Go through that process, and then get Windows activated. That was no big deal really, just annoying, but it is understandable. What's not understandable is what comes ten minutes later when the power supply in my brand new PC takes its own life! That's right. My brand new PC's power supply whilst in the middle of setting it up decides to push up some daises and go dark. Great! I spend about thirty minutes troubleshooting the PC. Maybe I accidently did something? Okay, well, I'll call tech support I suppose while I'm also troubleshooting the issue on my own. I Dial them up and go through the telephone maze, hitting numbers to get me connected to where I need to be connected to. Okay, cool. The automated voice says I should be on hold for only ten minutes. Hey, that's not too bad. So, I'm on hold, and I take off the panels of the PC and inspect it over. I'm making sure all the power connectors are seated fully, and I check that the RAM is seated good as well. Looking it over and I cannot find a single thing wrong with it. I try another power on, and the PC does get a quick little bit of juice and then stops immediately after. Clearly, this is a power supply issue I think to myself, but I hold out a little hope. Now, having already been on hold for thirty minutes, the automated voice tells me I should be on hold for about ten minutes. Then ten minutes later it tells me I should be on hold for about 90 minutes... Okay, fine. I just want to get this PC going so I can go on with my life. A customer shouldn't have to deal with stuff like this. An hour and a half go by, and I finally get someone on the line. I told him the issue with the computer, and he tells me, "Well either take it back or buy a new power supply". Okay. Normally I would have no problem taking back a PC, but you can't buy anything you want these days because of the pandemic, hoarders, scalpers, delivery shortages, silicon shortages, etc... The dude on the line offered nothing, and I knew I wasn't going to get anywhere with it. No offer of fixing it, nothing. The dude could tell I was angry, but we quickly ended the call. I didn't cuss at him, berate him, or anything, but it was a really crappy experience (I could tell he was worried I was going to explode on him but I didn't). The dude wasn't sympathetic or understanding at all, he just wanted to get me off the phone. That's the only way I can describe how the call went. It was an hour and half wait for a thirty second conversation with no concern or possible resolutions really offered to me other than those aforementioned. So, now I have to repackage this PC back into its box and take it back to Best Buy. Which I do... But I opted to buy a new power supply instead of returning it. I wanted THIS SPECIFIC PC, and there are absolutely no other options available to me at the store because they have like a total of two other desktop computers in stock, and this was the ONLY one of this specific model. So, I bought a Corsair (850m I believe the model is, I don't have it nearby to look at). This was another purchase that cost me an additional $130 dollars. Yay! Took the PC and power supply back home, and then set about removing the old non-modular power supply from the case and installing the new power supply. The whole uninstallation and installation took approximately about an hour because it is indeed a rats nest of cables to work around, but I got it installed fairly prompt. Did a test power-on on the kitchen table, and it did indeed power-on. Cool. I have a PC now. It works just fine now that I put in my own BRAND NEW power supply. Thanks IBUYPOWER. You will not be a consideration for anything in my future. I may be using one of your computers currently, but your terrible customer service will steer me wide and clear of you in the future. Honestly, if we weren't in the current situation with the silicon shortage and all around shortages, and scalpers, I would've been building my own PC instead of buying this pre-built. But, most of us know that isn't really an option that is on the table these days, and I needed a new computer. I guess if anyone else has problems, I would tell them to deal with customer service on the phone, but MAKE THEM DO SOMETHING about the problem. Unlike how I did. I just knew I wasn't going to get anywhere with the guy on the phone. To those that don't have much of an option these days with buying a new PC, these are viable option, however, as my review will relate, you are indeed rolling the dice. Unfortunately, due to everything I've experienced I have to rate this product as a 1 star. The overall value of the system could be good, had I not experienced this. But, it begs the question of how long will other people's power supplies in their same models of this PC last? Yikes!

Fantastic product. Very quick and easy to use. We bought for business purposes and it has exceeded our expectations!

Pretty much perfect out of the box. I bought some more memory for $100, and now runs like the over 2k models.

Great Machine. Super easy startup and very quite. Mainly using for graphics work and it hasn't skipped a beat

Good pc for gaming on highest graphic settings and I couldn't be any happier with my purchase. I don't think the keyboard and mouse are the greatest, but it is nice that it is included. I would like to caution everyone to be careful with the glass side panel though. Make sure you put the glass side panel on and off on a soft surface.

I think this is a great pc I got this for charismas and love it I am able to game all night without a problem in my opinion it is a good if not one of the best pc

While I was dabbling in PC gaming, I had a cheaper side gaming laptop. Recently I've gotten more and more into gaming on PC and was ready to get a desktop. I did a lot of looking and research, and I landed on this one. For the price and what you get, I felt it would be a pretty good choice, and after actually getting it, setting it up and playing on it I'm 100% happy with my choice. I also love the keyboard it comes with.

Im new to pc gaming and this was my foray pc i bought, right out the box it seemed fine, i dis what needed to be done and it seemed like everything was going fine. Until my system shuts off and womt turn back on, the mother board lights are on but when i try to turn it back on, evrything turns on and then it shuts off immediately. Me not knowing much about pc’s i have no idea whats wrong with it, my guess would either be the mother baord or power supply. I returned it and got and exchange for the same pc. This one lasted abt a month until it shut off on me again while i was playing and the exact same problem is happening. Turns on for a second and shuts off.

This is my first gaming PC. I thought I was getting a pretty entry level pc but it performs fantastic. All of my friends that are more into PCs say that what I got for the price is insane. Great system and great company so far. My only complaint was that windows wasn’t activated when I got it. Not sure if that is normal or not but it took about 10 seconds to fix. Would definitely recommend iBUYPOWER!

Super fast and quality is amazing. No lag yet and the graphics are beautiful

Amazing company and the overall graphics are outstanding and cost friendly!

I've had a lot of trouble with this pc. Graphics card issues, power button sticking, dust building up inside. Not impressed.

Very nice gaming computer quick easy-to-use does not lag on games

Very easy to setup an I love how quiet it is while it is running.

Awesome fast build. easy to setup and run. i would recommend it