Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 1026 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers regard the TraceMesh Gaming Desktop as a high-performing machine, frequently praising its speed and excellent graphics capabilities at a competitive price point. Many users found setup and use to be straightforward, although some experienced minor issues with software such as RGB lighting control and Windows activation. While the vast majority reported positive experiences, a small number of users encountered problems with the motherboard. Overall, the positive feedback on performance and value significantly outweighs the negative comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,026 of 1,026 reviews
  • Cons mentioned:
    Operating system

    Rated 1 out of 5 stars

    Ughhh

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had 1 problem after another with windows 11. The taskbar hides programs and it wont let me have access to windows after ut restarts. Its doing better after i finally figured out how to do a factory reset. But its only been a couple days. Im not happy with this pc.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    GeekSquad unhelpful uncommunicative

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was recently in the Bradenton FL store to receive service on this purchase as the hardware has failed. We went in to see the GeekSquad about having the PC serviced as it is under warranty. The tech told us that they would be unable to help us that day as they were backed up and we would have to make an appointment. The tech took a look at our purchase history while we were there and told us that while they might not be able to work on the PC in store they would/could send it out to the manufacturer. So today (11/29/23) I went in to the store and was flat out told that BestBuy would do nothing to help with my issue. This was VERY disappointing, I could have called the manufacturer days ago and been at least a little further in the process of fixing my problem, but I had to waste my morning coming into the store to be told effectively "We wont help you". This tainted my opinion of BestBuy and will make me hesitant to purchase through them again. I will most likely buy straight from a manufacturer going forwards.

    I would recommend this to a friend
  • Cons mentioned:
    Motherboard

    Rated 1 out of 5 stars

    Dont by this pc

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It came all broken and the side panle was open wich was not good sign it was in pieces of metal coming out of the motherboard and it didn’t play my games correctly. Please don’t get this PC not worth the your money

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Meh

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not bad. Do not recommend for games like gta 5, or valorant.

    I would recommend this to a friend
  • Cons mentioned:
    Motherboard

    Rated 1 out of 5 stars

    Did not come as pictured.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not come with the mother board pictured. It came with a generic no brand motherboard that does not belong in a gamimg pc. Now i have to bring it back. Avoid this company.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cheap and bad gpu

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this PC for a year and it has already crashed. The gpu is really not recommended and they say they use really cheap parts for this computer.

    No, I would not recommend this to a friend
Sponsored