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Customer Ratings & Reviews

Your price for this item is $341.99
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The comparable value price is $1,649.99

Customer reviews

Rating 4.7 out of 5 stars with 802 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers express satisfaction with the Y40 Gaming Desktop PC, highlighting its amazing performance, fast speed, and impressive graphics. Many appreciate the build quality, ample RAM, and quiet operation. While some users have reported issues with the power supply, others have praised the absence of unnecessary software and the smooth, lag-free gameplay experience. The price point is also considered a positive aspect, especially when considering the cost of individual components.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 802 reviews
  • Rated 1 out of 5 stars

    Blue screen of Death

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son for Christmas. Worked great for a few weeks and then started rebooting for no reason until the blue screen of death appeared. Took in and after 4 days Geek Squad said I should just return it and they would order a replacement. Hoping the second one works, but already preparing to replace it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Look for something else

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really excited to buy this unit. Ran great for 20 days until I got blue screen of death and then a continued cycle of rebooting and blue screen. Took it back to Best Buy and they swapped it out for a new unit, same model. Three days later had the same issue. Would not buy an IBuyPower.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    good computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    seems like a good computer plenty of processing power.

    I would recommend this to a friend
  • Cons mentioned:
    Power supply

    Rated 1 out of 5 stars

    Poor quality

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Power supply fried after 2 months. Lol. Everything else wss fine but it completely fried the power supply pretty quick. Save your money and build your own

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very Disappointing Experience Terrible Ibp service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased an iBUYPOWER gaming desktop from Best Buy, hoping for a great gaming experience, but I was left extremely disappointed. The motherboard is subpar, causing issues with performance, and the Wi-Fi card is terrible—constant packet loss. I tried replacing two different simulators and two Wi-Fi cards, but nothing worked. The worst part was the customer service. I reached out to iBUYPOWER’s official email multiple times, but they completely ignored my inquiries. After waiting for two weeks with no resolution, I ended up returning the product to Best Buy. This was a huge waste of time and money. I will not be purchasing from iBUYPOWER again and would caution others about the poor quality and even worse support.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Review

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eh. If its on budget sure. But, If you have the funds. I strongly urge you to get a custom version.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Idk fits a little slow and really can’t handle 2 apps (gaming) at the same time. Not major games like csgo 2 and a typing game. Crashes every time.

    I would recommend this to a friend
    • Brand response from iBUYPOWER Product Expert
      Posted .

      Hey there, sorry to hear you're experiencing some issues with this PC. For this configuration, there typically aren't any issues like what you're reporting. There is a chance of a small hardware issue for your model. Regardless, I suggest reaching out to iBUYPOWER Support so they can diagnose your issue and provide any PC repairs or fixes.
      https://www.ibuypower.com/support/contact-us ibp-AW

  • Rated 1 out of 5 stars

    Garbage

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this unit on 1-25-2025 and will return 1-26-2025. My first and last gaming pc. Power botton cable was lose and would not start right out of the box. Next found random screws in the case. PC finally booted up now it will freeze and blue screen just for opening any file, game, or start menu 50% of the time. If I do get the file or game to load I now had a 100% chance of freezing, blue screen of death and auto reboot.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Good computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer and the first day i would not get any display needed to take it to geek squad and they confirmed the graphics card was not working. Needed to exchange. Other then that computer has been working good.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Be careful buying here

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Half the fans not working on arrival and store won't fix it without spending $180 on some tech program

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Great buy for the end of 2025

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought earlier in 2025 only to find out towards end of year its half off...

    No, I would not recommend this to a friend
    • Brand response from iBUYPOWER Product Expert
      Posted .

      Hello there! We're not entirely sure what you mean by half off, but it sounds like you're experiencing some hardware issues. Thankfully, you're covered by iBUYPOWER's 1 year manufacturer warranty! Please reach out asap when you're able to for any troubleshooting or hardware support!
      https://www.ibuypower.com/support/contact-us ibp-AW

  • Rated 1 out of 5 stars

    Rebadged MSI awfulness

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately missed the return date due to traveling. Cheap components, don't give the expected performance and the 2nd re-badged MSI PC which has blue-screen issues. Support have thus far failed to resolve the issues and I have lost work due to this thing blue-screening often. Stay well away.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    A product so bad Ill never shop at BestBuy again

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A product so bad I may never shop at BeatBuy again. First, the first box i opened had the wrong SSD. It was only a 1TB, not the 2. Returned the pc and exchanged for another. Opened it, and inside the pc had a TB SSD. These were the only 2 of this product that the store had. So I drove to a different store. Opened the box, and finally, the right SSD. 3 weeks later my GPU is dying. I can't play games on this pc anymore. It's basically a $1700 word processor. To make it worse, I'm 9 days outside of the return policy's time, so I guess I'm stuck with it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    bad product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had to return 3 times, bluetooth, wifi, connections all bad

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Blue Screen of Death

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this on Sunday Dec 15th. Not even 4 hours in using the computer the blue screen pop up. On Monday the blue screen pop up again. On Tuesday the blue screen pop up again. On Wednesday the blue screen of death pop up and I was not able to do anything. I called BestBuy and they said I could return it and get a full refund. I did that.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Nightmare pc

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The pc broke 3 times bestubuy was very kinda to me however the manufacturer was terrible, i have supported i buy power for 10 plus years and this is the last product i ever get from then

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Froze on first boot and has done so many times

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this a few days ago for my son. It froze on the first boot; since then it has continuned to freeze. Searching around; this doesn’t seem to be an isolated event. Will be exchanging for a different unit (same model); will update the review once this has been completed.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    incorrect missing parts

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this came to me without all the parts after I picked it up at the store, I have to return it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this product for less than a month. Gradually started to decline day by day. To the point that all my games crashed. The return process was simple and easy thankfully.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Freezing

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 8 hours after using it I got of games and before even playing any this I noticed it kept loading for every on the web and then when I started to play games it was lagging my 3060 better then this

    No, I would not recommend this to a friend
    • Brand response from iBUYPOWER Product Expert
      Posted .

      Hey there, sorry to hear of PC issues already. Though it's rare, hardware issues do occur from time to time. Thankfully, you're covered by the manufacturer warranty. I suggest reaching out to iBUYPOWER Tech Support asap for troubleshooting and support.
      https://www.ibuypower.com/support/contact-us ibp-AW