Customer Ratings & Reviews
- Model:
- LK65C
- SKU:
- 6282606
Rating by feature
- Value
Rating 3.8 out of 5 stars
- Quality
Rating 3.8 out of 5 stars
- Ease of Use
Rating 3.9 out of 5 stars
Customers are saying
Customers are delighted by the icemaker kit for its easy installation process and its ability to produce a sufficient amount of ice. They also appreciate how well it fits into their refrigerators, with one customer describing it as "compact" and "great looking."
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ice maker
My LG ICE MAKER.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My lg ice maker work great brought for my tenants no complaint.
I would recommend this to a friend Ms.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought a refrigerator and the salesman told me the icemaker kit would arrive about a week or two after the refrigerator delivery. It came one and a half months later and was the wrong part. The right one came in another week. These delays were lengthy, unexpected and inconvenient.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Marilyn. Thank you for sharing your experience with the LG Refrigerator (LK65C) model. We appreciate your feedback and understand your concern about the delays occur, especially with essential parts like the icemaker kit. We strive to ensure that our customers receive their products in a timely manner, and your experience highlights areas where we can improve.
If you have any further questions or need assistance with your unit, please don't hesitate to reach out. You can send us a private message on social media @LGUSSupport, and our team would be more than happy to help. We appreciate your patience, and we hope your next experience is much smoother. ^Juvy
Ice Maker a bit large
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A bit old looking; i thought it would take up less room!
I would recommend this to a friendIce Maker
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My refrigerator didn’t come with ice maker, which I didn’t realize, so I ordered it separately. I first thought I could install it myself, but I’m glad I let them install it as it was a little more complex than I thought. I have had it about three weeks and I am very happy with it. Compared to my old refrigerator, it is extremely quiet.
I would recommend this to a friendAll good
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It seems to be working fine. No issues just took a while to come in
I would recommend this to a friendice maker
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The machine had a broken part inside. It made ice for a week and water dripped into the container. The second week it did not make ice. Water went into the container. It took me two months to get the ice maker. The technichin ordered a new, I will have to wait two months for the ice maker to be delivered
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, James. Thank you for sharing your feedback on the LG Ice Maker Kit (LK65C) model. We're sorry to hear about the broken part and the subsequent issues you faced with its functionality. We strive to provide reliable, high-quality products that meet our customer's needs and expectations. We have taken your feedback seriously and have addressed the issue with our technical team to ensure such delays are minimized in the future. We assure you that we are doing everything possible to expedite the process. If you need more help, you can reach out to us on social media @LGUSSupport. ^Juvy
Not thrilled so far.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have only had it installed for less than a week. I have had ice makers for decades. This is the worst. The ice cubes stick together.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hey there, Karen. We appreciate you leaving us a review and for bringing this to our attention. We'd be more than happy to take a second look into this. Please send us a private message on Facebook or Twitter using @LGUSSupport or call our LG Customer Service line at (800) 243-0000, so we can take a look into your situation. ~Anthony
LG Icemaker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We're very happy LG had a ice maker available for our new refrigerator, THANKS LG!!
I would recommend this to a friendIce maker not working
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not making any ice. Still waiting for our new one after a month. Hope the review will change after we get a new one that is working in hopefully about 3 more weeks....
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there. Thank you for reaching us. I apologize for the inconvenience and frustration you must be experiencing with your ice maker not working. It's always disappointing when a product doesn't meet expectations. I understand that you're eagerly waiting for the new ice maker to arrive and I hope that it will bring a positive change in your experience with our product. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
Mrs chuck Lauricella
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.. You gotta be kidding. Your independent contractors left the crappy ice maker and told us you would be connecting us about the connector part they need and in two weeks we not heard from you and we are out buying ice and you ask how satisfied I am. Not at all.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are disappointed to learn that you have experienced multiple issues with getting this repaired. We would like to gather more information from you to expedite a resolution. However we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and use #VOC, your contact info and brief description of your complaint and we will research and do everything in our power towards a mutual resolution. Thank you. ^Jennifer
Did not install as promised
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ice maker does not work at all because it was never installed. They told me it was the wrong part, but it was not. They just wanted to get to other appointments without finising mine.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Let us help you with that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to assist with the issue. Thanks. ^Nikki
ice maker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the right ice maker for our refrigerator. Maybe some needs to learn to count, My first sentence was rejected as not reaching the minimum of six characters????????????????
No, I would not recommend this to a friendBrand response from Best Buy Customer Care on behalf of LG
Posted .We apologize for any inconvenience caused by this. This ice maker is compatible with LG models LTCS20020S and LTCS20020W. We have updated the information on Bestbuy.com and have asked LG to also update the information on their website.
waste of time
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to change out 3 refrigerators, they are no good
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette
- Pros mentioned:Ease of installation, Ice maker
Ice maker works great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First thing is don't get from bestbuy it took 2-3 months for them to say no eta. I got directly from LG and got it in 1 week wish I would've done it sooner. Install is easy enough anyone can do it. It also has video directions making everything extremely simple. Ice is made very fast and alot of it. Great product works amazing! Don't forget you need to buy a separate filter for the water line. Ice has terrible taste of you don't Highly recommend
I would recommend this to a friend