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Customer Ratings & Reviews

Your price for this item is $49.99

Customer reviews

Rating 3.3 out of 5 stars with 55 reviews

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Rating by feature

  • Battery Life

    Rating 3.6 out of 5 stars

  • Durability

    Rating 3.2 out of 5 stars

  • Comfort

    Rating 3.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

60%would recommend to a friend

Customers are saying

Customers have good things to say about the Active Smartwatch 37mm Resin. They appreciate the value of the product, considering it a good deal for the functionality it offers. The attractive design and long battery life are also praised by users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 55 reviews
  • Pros mentioned:
    Attractive

    Rated 5 out of 5 stars

    REPLACEMENT WATCH

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BOUGHT AS REPLACEMENT AFTER APPLE WATCH BROKE AND I MUST ADMIT IT SERVES ITS PURPOSE FOR THE COST.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Watch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a good value for the purpose I purchased for. Bought for a grandson and he is really enjoying it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    dewan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good good good good good good good good good good good good good good good

    I would recommend this to a friend
  • Pros mentioned:
    Attractive

    Rated 5 out of 5 stars

    Works As Advertised Device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and very attractive looking device. Works as advertised!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This watch was purchase as a valentine day gift works awesome

    I would recommend this to a friend
  • Pros mentioned:
    Functionality

    Rated 5 out of 5 stars

    Smart Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good deal with same functionality as more expensive models

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super cool with strava the batery long life is súper

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Returned when stopped working

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The watch worked as a watch but stopped communicating with my phone for the other functions after 1 week. Even geek squad could not figure out why.

    No, I would not recommend this to a friend
    • Brand response from Timex Customer Support
      Posted .

      Hello ChuckG, Thank you for your review. To better assist you, we would very much appreciate some additional information. Please reach out to our Customer Service team at [email protected] and make sure to include your contact details. We'll have a member of our team contact you right away. timex-watches

  • Rated 5 out of 5 stars

    Very good replacement

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good replacement work watch,I’ve always wore my apple work until it broke from working so much when I got this one, no it’s not apple but it does good as a stand in

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Watch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t keep time and doesn’t hold a change all day

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    No good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    many problems to connect to galaxy phone this watch is garbage

    No, I would not recommend this to a friend
    • Brand response from Timex Customer Support
      Posted .

      We are so sorry for the inconvenience. There are factors that cause this problem. Please call our Customer Support team at 800-448-4639 for further assistance. timex-watches

  • Rated 5 out of 5 stars

    Smartwatch

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciate the convenience that purchasing so wide of a variety of needed items at Best Buy provides to my community. This smartwatch made a great gift for my great-nephew.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    No connect.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is so not a smartwatch. It doesn't have a touch screen. The only function that worth it is the heart monitor. You can't make or receive, or make phone calls. I am so dissatisfied with this Iconnect by Timex I put it in my junk draw. It mostly mistake. I found another Timex I connect that has all the features I want. Including phone.

    No, I would not recommend this to a friend
    • Brand response from Timex Customer Support
      Posted .

      Hello, TVLady1. Thank you for leaving a review. We apologize if the watch is not what you have expected. Our iConnect Active can only receive notifications when connected to the phone. This cannot make calls or send text messages. timex-watches

  • Rated 2 out of 5 stars

    Not charging

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The watch is not what it seems. It doesn't hold charge.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 1 out of 5 stars

    Junk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3rd try and still didn’t work Price was great product terrible

    No, I would not recommend this to a friend
    • Brand response from Timex Customer Support
      Posted .

      Hello, we are sorry to hear about the inconvenience this has caused you. Each Timex is made to the highest standards. If it hasn't been 30 days from the date of purchase, you may return it for a refund. If it is already outside of the return window, you may send in your watch for repairs. To better assist, please call our customer service team at 800-448-4639. timex-watches

  • Rated 2 out of 5 stars

    Piece of junk

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps disconnecting. Always need to pair and some of the features are awful.

    No, I would not recommend this to a friend
    • Brand response from Timex Customer Support
      Posted .

      Thank you for your feedback. To better assist you, we would very much appreciate some additional information. Please reach out to our Customer Service team at connected.products@timex.com and make sure to include your contact details. We'll have a member of our team contact you right away. timex-watches

  • Rated 5 out of 5 stars

    Smartwatch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The watch is not bulky and we love that it provides everything needed to monitor his fitness and HR....Awesome Christmas gift.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thats very nice and comfortable smart watch. You do not even notice that you are wearing it. That was a good purchase that I did.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Damaged

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a gift for my husband as soon as he opened it and turned it on there was bubbles on the inside of the screen and lines coming down like a glitch

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible Watch!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned it for a Fitbit, should have read the reviews. Could not even set the clock! Stay away from this one, even though it looks pretty!

    No, I would not recommend this to a friend