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Customer Ratings & Reviews

Igloo - 10.0 Cu. Ft. Top-Freezer Refrigerator - White-Front_Standard

Customer rating

Rating 3.7 out of 5 stars with 471 reviews

75%
would recommend to a friend

Customer ratings & reviews

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Page 1, showing1-20 of 24 Reviews
  • Rating: 2 out of 5 stars

    Great size for a small place, but TOO LOUD!

    Posted
    TrixieJo

    My old refrigerator broke 6 months ago, so I was excited to find this one as it is a size to fit in my small studio apartment. Everything is really great about this refrigerator, EXCEPT it is the LOUDEST one I have ever had! When people come over for dinner, they jump when it starts buzzing because it is so loud!! Not sure if this is a defective one, since all the other reviews say "runs quietly," but if you live in a very small space and need quiet appliances, I would stay away from this one. Works very well for storing food, but I have to use earplugs at night to block out the LOUD buzzing!

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Liked refrigerator a lot until it died

    Posted
    EmmJay
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    We bought this as a quick replacement for a built-in refrigerator until we could get that one repaired. I loved the size and the price was great. Because of bad experiences with our built-in fridge, I purchased the service plan. About two weeks ago, I noticed that it was not cooling as well as it did before. Today it died. Contacted Best Buy and they are going to replace it. I hope the new one works because I really do like it. Maybe I just got a lemon the first time.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Okay for the sale price

    Posted
    Zatz
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Picked this up for $199 on sale for a fridge for the office. It's pretty noisy when it runs, and it runs a lot. It's only opened a couple of times a day, and seems to run way too much for that, even on the lowest temp setting. Also, it is not frost free. Granted, it doesn't say frost free in the specs, but for what is normally a $400 fridge, I would expect it to be. In one day, running on low, the refrigerator portion already had a layer of ice in it. So, all in all, for the $199 sale price, I'll take it, but for the $400 normal price, I wouldn't be too happy.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Slim, nice appearance for a narrow space

    Posted
    highground
    • Verified PurchaserVerified Purchase

    Purchased for a narrow space in a condo. Obviously at only 10 cu ft, it doesn't hold a lot, but is okay for one person, maybe two. What was disappointing is that the compressor died just one week past warranty. Best Buy did give us a discount on purchasing a replacement, but we shouldn't have had to replace it after only one year. I wish we could have purchased a different frig, unfortunately it was the only one we could find that fit in the small place provided for in our condo. Hope the second one lasts better than the first.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Beware of Warranty?

    Posted
    Hal64

    Had a problem with ice building up on back wall of refrigerator compartment. Inside refrigerator compartment !!! Called service 3 different times and given what to do to fix? Finally told it is up to the customer (ME) to pay to ship unit to Vernon, Illinois at my expense so they could repair or replace. $$$ to ship a refrigerator to Illinois from Florida to be serviced is almost price of refrigerator, that is INSANE!! Nice sized, but hope you don't need service from Manufacture !!!

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Perfect size, but stopped working after a few days

    Posted
    krc620
    • Verified PurchaserVerified Purchase

    When I saw this frig when delivered, I was very pleased with the size and shape it was perfect for the area I had it in. The inside was also perfect. . However, it stopped working after only a few days. It did not work for a few days, but then started working again out of the blue (after I had called Best Buy to come and get it). So I imagine it had a short in the wiring. When this kind of thing happens, I am afraid of that certain product, so I did not have then replace it.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Be Aware

    Posted
    malibugal

    The web site says the refrig is 63", when in fact it is 67". The web site also says its Energy Star which it is not, The card board carton was ripped when we went to pick it up and after unpacking it there was a big dent on the side towards the bottom. I do not think that who ever handles the product before it gets to the store just does not give a hoot. Unfortunately when you need an apartment size refrigerator there is no choice out there.

    No, I would not recommend this to a friend

    • Brand response

      Best Buy Customer Care

      Thank you for your feedback and taking the time to review the Igloo 10.0 Cu. Ft. Top-Freezer Refrigerator. We appreciate your concern and wanted to let you know that there was a mistake in the dimensions for this refrigerator. The specifications listed the height measurement as 63.5 inches, when in fact it is 65.5 inches. We have also verified that the refrigerator is indeed Energy Star Certified. We have since corrected the error with the dimensions and sincerely apologize for any confusion or inconvenience this may have caused. We hold ourselves to higher standards than this and want to make sure we meet the expectations created by our product dimensions in the future.

  • Rating: 2 out of 5 stars

    Broke exactly 1 month after warranty expired

    Posted
    Arfeiniel
    • My Best Buy® MemberMember

    We bought this little fridge as a backup for the garage. Sadly it already stopped working and we only owned it for 13 months. Or course that is 1 month after the warranty is up. The fridge never got very cold. On a very hot day, we would have to bring food into the main fridge, so it would not go bad. Often the garage would be colder than the actual fridge. We are looking into a replacement, but are sad that we wasted $200 on this.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Dont cool well

    Posted
    Byrdman

    I bought this for my RV for the size to fit in the spot. And I got it for a great price $200.00. I did not have alot to spend but I wish I would shop around more even got a used one. If you got alot in this one it dont cool very well. It maybe good for a weekend camping that will be about it. It's not frost free too.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Good for outdoor or garage refrig

    Posted
    Stu2387

    I bought this as a second refrig for my upstairs office/bedroon area.. Refrig is very noisy and can be heard running from downstairs. It works great, so far and keeps things very cold. Might have to return it because of the noise. I would rate it higher, if it wasn't so noisy.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Great Size

    Posted
    Ripley
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I would rate this higher, but the inside of the refrigerator, the back wall, forms ice over a few week period. The first 6 months it worked perfectly and that was it. Still keeps everything cold and the freezer is great, but the ice berg inside is very annoying.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    not great

    Posted
    betsy
    • Verified PurchaserVerified Purchase

    Ice builds up on the back wall of the refrigerator quickly. I used a car ice scraper to clear it off and within a hour it was already building back up. It also never feels like it gets that cold. I'm thinking about returning it.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Not worth the money at all.

    Posted
    DeLayne

    I bought this item and it worked ok for about two months... Then it froze up...the whole bac, inside was a sheet of ice when I returned after a weekend away from the house. I was told to thaw it out. I did and it never worked again.So I'm out over $200.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Does not chill items as quickly as we expected.

    Posted
    BlancheP
    • Verified PurchaserVerified Purchase

    It replaced a garage fridge we used for overflow from our kitchen fridge but the main purpose is for beverages for our summer relaxing around the pool with friends and family but it doesn't chill the items for at least 48hrs.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Fridge built ice up

    Posted
    huca
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I got it replaced by best buy. Too many issues with ice building up in fridge. Thermometer was at 1 and was deicing 5 inches of ice every 30 hrs. Local Best buy took great care of the issue. However would never recommend this product.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Fridge built ice up with thermo on 1 had to de ice

    Posted
    UPSETRESELLER
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I got it replaced by best buy. Too many issues with ice building up in fridge. Thermometer was at 1 and was deicing 5 inches of ice every 30 hrs. Local Best buy took great care of the issue. However would never recommend this product.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    cheap price cheap quality

    Posted
    navulu
    • Verified PurchaserVerified Purchase

    The fridge was cheap and a good size for the price. But the major complain is it does not cool uniformly across the fridge. Also the ice frosts inside the fridge - -baaad.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Didnt last

    Posted
    Jocie
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Purchased this refridge for work 3 years ago and it has already gone out. Because of the way it is made it cannot be repaired. Very disappointed

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Ok but maybe too small for your needs

    Posted
    Shopper2044
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    We were replacing a very old spare fridge. This was one was very cost effective on sale but has too little freezer space and hums a little too much.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    PAY FOR WHAT YOU GET~

    Posted
    houston

    6mo worth a fair service and it died….. thank God best buy return policy !

    No, I would not recommend this to a friend