This reviewer received promo considerations or sweepstakes entry for writing a review.
I’d like to add my two cents as well. I really liked this Imagix Crystal Ball device. Even though I’m no longer a child, I genuinely enjoyed interacting with the two characters myself. And honestly, I don’t understand the people who left extremely negative reviews just because the device wasn’t working a month ago due to server issues. The company simply wasn’t prepared for such a large number of users connecting at the same time.
To be honest, I really don’t get it. If you bought the device, be patient. Wait a little. The servers will be fixed, you’ll turn it on, try it out, and only then decide whether you like it or not. Why leave a negative review right away just because you couldn’t set it up during the first few days due to technical issues? This has happened before and will happen again — it’s not the first company to face this kind of problem, and it won’t be the last.
People should be a bit more understanding. The device is actually great. I’m planning to show it to my nieces in the coming days, and I really hope they’ll like it too.
