Customer Ratings & Reviews

I had geek squad install my Sony stereo with  car play. He did a great job in less time he estimated. The job looks professional and all works as it should. Once finished showed me how to use the  car play with my iphone. All in all was a satisfying experience.

Amazing quality as well as the best customer service around, no joke at all.!

Installers did great. I had them install a radio they recommended. They help match my phone blue tooth and away I went. Only problem was that after a call the radio would not come back on. Brought it back for a more expensive model and it worked fine.

The guys are pretty nice over there at geek squad. Hoping I don't have any reinstallation issues with my pioneer stereo that went out after 2 years..... The original installer was a bit fussy and didn't end up putting my stereo back in..... Which wasn't right considering he did all the work. Like I said the guys are pretty nice over there and I'm hoping I have no issues with the reinstallation.

The technician did a masterful job of installing my JVC Digital Media Receiver and backup camera. Only one word to describe it. Professional. The job looks as good as if the equipment was installed by the manufacturer. All wires are neatly hidden and everything works. Based on this first experience, I would definitely recommend the Geek Squad installers at Best Buy.

Perfect install still work perfect to this day nice

My last review of a glitchy stereo has now been redeemed ! I brought my truck in today to get a replacement stereo installed at the suggestion of the tech . I appreciate the prompt service and looking forward to having a trouble free system in place ! Thanks again to Best Buy Car Audio for stepping up and doing the right thing !

Best Buy installed my car audio equipment flawlessly and even corrected an issue that was causing issues previously. The sound has never been better, or louder... :)

Trevor at the Abilene, TX location is a lifesaver and a miracle worker! I brought my car in for a stereo install after finding the previous owner had chopped off every wire needed. He had the new stereo installed in under 3 hours, including the backup camera! Labor charge was incredibly reasonable too.

Outstanding service while I was waiting in the store

Better then i expected, he hooked my steering wheel buttons, i havent used those buttons in years great knowledge .

Installation went well. all is working ok. Back up camera not what I expected.

Technicians Randy and Paul at BB at The Avenues store in Jacksonville, Florida was 2 of the coolest guys that I’ve had servicing my vehicle. They both were very friendly, kind, courteous, polite and very professional. They explained to me how my new audio system works and made sure that I could operate it properly. Two thumbs up for Randy and Paul at BB at The Avenues Store in Jacksonville, Florida.

Levi was very polite and very knowledgeable. He answered all my questions.Let me know my turn signal bulb was bad and I had a bad speaker.He did everything perfect.A pat on the back is warranted

The installation process was great. The installer was nice and very knowledgeable. He installed it in less than an hour.

Eric was terrific. He did an outstanding job troubleshooting an issue the sales personnel failed at. Installation and explanation of product use was on point.

My experience with Best Buy installing my radio in my Corvette was $150% satisfaction the guy knew exactly what he was talking about he was kind and friendly and it was the best experience I've ever had in my life with Best Buy

Love the stereo, all my apps work great and rearview camera is excellent!! The young lady who installed it was awesome, friendly and helpful on showing how to operate it!

Geek squad did an excellent job with installing my car stereo,and showing me how to use it.

installer was quick easy to talk with and inform me of how the process would go. I also like the fact that he gave me an option and we were able to think about it although we couldn’t do it at that time. I wish I had put the rear camera in and finish the package. Great job and nice to work with.