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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 6820 reviews

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  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

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    Rating 4.3 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 6,820 reviews
  • Rated 5 out of 5 stars

    Customer Service Redemption

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My last review of a glitchy stereo has now been redeemed ! I brought my truck in today to get a replacement stereo installed at the suggestion of the tech . I appreciate the prompt service and looking forward to having a trouble free system in place ! Thanks again to Best Buy Car Audio for stepping up and doing the right thing !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our 2nd Work van Stereo SXM Bluetooth upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install was efficient to the point that I didn't get all the work & emails done that I planned to do while I waited. This is the 2nd work van I've had them do. It's well worth the time and money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We want make sure your happy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Before even starting the install they were very straight forward on the pros and cons with the type of install and shared thoughts and recommendations which was greatly appreciate. Awesome consultant work!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    George was very professional & knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommended the Geek Squad Automobile Staff is very knowledgeable on Automotive Electronics... I have a Total Tech Membership which I think is a great value if your looking to have muliti installations... I purchased a Kenwood 10.1 inch HD Double Din Stereo that Bestbuy doesn't carry from Crutchfield that George from the Otay Ranch location was happy to install thats the benefit Total Tech Members have... You can purchase a product from a other store other than Bestbuy and have them install it... George is very professional and gave me recommendations solutions & answers to all my questions... The installs were all clean and seamlessly... George even went a step further by goings above & beyond with my install by connecting my Stereo Audio System via the big 3 for those that know what the big 3 is its a must in a great hi profile car audio install system google it if you don't know it was greatly appreciated... George also connected my 4 Channel amplifier underneath my seat perfectly so its unnoticeable so thiefs won't be able to see via window but is easily accessible just by pulling the seat forward... George also connected a two 2 way 6 1/2 inch Component Speakers and 2 tweeters and crossovers which he installed in the front car doors and tweeters in dash which sound and look great no problems with my windows or switches ... Its been over 3 weeks since my installation I wanted to leave this review earlier but I was definitely enjoying my system and made sure it was all was functioning properly... Thanks again George will definitely be back to install a blind spot side view camera

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    He’s the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trevor at the Abilene, TX location is a lifesaver and a miracle worker! I brought my car in for a stereo install after finding the previous owner had chopped off every wire needed. He had the new stereo installed in under 3 hours, including the backup camera! Labor charge was incredibly reasonable too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad installed my Pioneer DMH-W4550N

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with My Pioneer DMH-W4660N. It looks very good on my dash and getting use to maneuvering with the different apps and the support of Geek Squad's assist.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad stereo-install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was very helpful and eager to educate me on what his process was, and how the stereo worked. The craftsmanship was excellent, and the work was done in a timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers did great. I had them install a radio they recommended. They help match my phone blue tooth and away I went. Only problem was that after a call the radio would not come back on. Brought it back for a more expensive model and it worked fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sometimes the second times the charm

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There was a horrible error on my appointment which was set on line and upon arrival at location found to be non existent. After negotiations to re-set the appointment I was greeted by Ireland Wienker, Auto Tech. She was professional, considerate of the pervious error made on line and promised professional results. Upon pick up all was done as expected and her promises were fullfilled! I would recommend anyone in Bellingham use her as their contact. The Manager Darren was also consulted and I found him on the floor not hidden in an office. He was very personable, and professional in making sure that my experience was going to be one that I would appreciate. It was good to know that no hollow promises were made just good sound business ethics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    installer was quick easy to talk with and inform me of how the process would go. I also like the fact that he gave me an option and we were able to think about it although we couldn’t do it at that time. I wish I had put the rear camera in and finish the package. Great job and nice to work with.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    clean install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice job on the install took a little longer than expected but overall i’m happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best experience of my life with Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience with Best Buy installing my radio in my Corvette was $150% satisfaction the guy knew exactly what he was talking about he was kind and friendly and it was the best experience I've ever had in my life with Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used the Best Buy on Independence near I264. The installer took the time to answer all my questions and did great work. I was very happy with the customer service and you could not beat the price. If the radio is over 200.00 insulation was free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    F 150

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent excellent fantastic amazing awesome great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JVC stereo installation l

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Levi was very polite and very knowledgeable. He answered all my questions.Let me know my turn signal bulb was bad and I had a bad speaker.He did everything perfect.A pat on the back is warranted

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Car audio installation experts!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy installed my car audio equipment flawlessly and even corrected an issue that was causing issues previously. The sound has never been better, or louder... :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is #1 with car stereo installations. They are 6 for 6 with outstanding service in our family!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Techs In Tulsa!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install bay techs at Tulsa Hills are the best, honest, and knowledgeable guys in Tulsa! I highly recommend this store!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installation Process

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eric was terrific. He did an outstanding job troubleshooting an issue the sales personnel failed at. Installation and explanation of product use was on point.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jensen Smart Stereo with Backup Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the stereo, all my apps work great and rearview camera is excellent!! The young lady who installed it was awesome, friendly and helpful on showing how to operate it!

    I would recommend this to a friend
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