The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 6,820 reviews
Rated 3 out of 5 stars
Not what I expected
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The installation was fine and the tech was very friendly however when using tgw reverse camera he could not correct the lines on the display when in reverse and when removing my old camera he cut the wires so ahort that I am unable to install it in another vehicle. Not what I expected
I would recommend this to a friend
Rated 5 out of 5 stars
Great Buy
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought this Boss Stereo for my Chevy Silverado it looks good and sounds great, well worth the money!! The guys at Best Buy did a Great job installing it
I would recommend this to a friend
Rated 5 out of 5 stars
Efficient and They did a Great Job
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Great work by the team to put a new radio in my wife’s car.
I would recommend this to a friend
Rated 5 out of 5 stars
Highly recommend for your car audio needs
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Can't say enough about my stereo install. My installer was VERY professional and VERY knowledgeable. Explained everything up front and did a fantastic job.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The install was clean and professional. I was not happy that I was told that there was an additional charge for my steering wheel controls to be added at the time of installation and not before the install appointment. I returned a week after to get the full install completed and was told that I would have to make another appointment for a month later. Not cool.
I would recommend this to a friend
Rated 5 out of 5 stars
In Dash Installation
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Looks incredible and works great. Turned out better than I thought it would. Perfect hands free device for my daughter.
I would recommend this to a friend
Rated 5 out of 5 stars
Excellent service
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I like the service and the professional installation service they have,I prefer to pay a little more extra money for a professional service than pay cheap and have a worst service installation.
I would recommend this to a friend
Rated 5 out of 5 stars
Great install by Best Buy.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Great install by Best Buy. Tech was extremely courteous, skilled, and professional
I would recommend this to a friend
Rated 5 out of 5 stars
In dash Kenwood radio installation
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The tech were very helpful and made it work fast.great work.
I would recommend this to a friend
Rated 5 out of 5 stars
Car
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Very Knowledgeable and quick installation. Didnt know Best buy could do this.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Chano was very professional and polite. I will definitely recommend this installer to others.
Thank you Chano!!!
I would recommend this to a friend
Rated 5 out of 5 stars
Fast, Friendly and Professional Install
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Very fast and professional install of my new stereo into my 2005 Excursion with a factory rear entertainment system that the installer was able to integrate with the new system.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The agents installed my radio just the way I wanted and perfectly explained how to operate it and answered all my questions.
I would recommend this to a friend
Rated 1 out of 5 stars
Not happy this time
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This time around my experience with geek squad wasnt so good after i got home and checked everything out butbduring the installation it was very good an helpfull, however, i paid good money plus a tip afterwards to have a radio installed correctly an not half assed i was told the radio i brought in wasnt able to or didnt have the feature of the “steering wheel buttons” (as the tech called it) upon returning home and going through the new radio it does infact have SWC functionality an then it dawned on me that when inwas waiting i over heard thatbsame tech tell his coworker hes trying to get out of there early that day……no excuse to half install my radio..i didnt half the pay or giving a generous tip
No, I would not recommend this to a friend
Rated 5 out of 5 stars
Car stereo install
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Nick did a great job with my stereo install. He also took the time to show me exactly how everything worked. Great job!
I would recommend this to a friend
Rated 5 out of 5 stars
Perfect radio!!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The perfect fit in my 2010 Honda element, works with factory amps
I would recommend this to a friend
Rated 5 out of 5 stars
Great Knowledgeable Car Geeksquad Techs
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The technicians did an excellent job installing my radio and made sure I knew how to set it up and utilize the product in my 1979 Pink Ford Pinto!
I would recommend this to a friend
Rated 1 out of 5 stars
Disappointed with the installation
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
A few years back I had the Best Buy in Vero Beach install a Sony head unit into an older model Nissan Maxima. It was a tougher job, because the entire dashboard had to be removed to install the stereo, but they did such an awesome and clean job, I swore to always use them. Fast forward to the present when I needed a new Kendwood stereo and Metra backup camera installed. The Best Buy in Vero, no longer had automotive technicians to do the install, so I was recommended to bring my Buick Rendezvous to the Best Buy in Jensen Beach to get it installed. I made an appointment for about week out and visited their Jensen Beach location for the install. Lord, what did I get into with these folks? First they had my appointment wrong and had to reschedule my backup camera to a future date, then the installation kit that I was told would fit my new Kenwood in dash receiver, didn’t actually fit and had to be cut so that the receiver would fit leaving two cuts on each side of the kit and visible to anyone sitting in the front. Also, while installing the head unit, the center air vent was knocked out, and the technician offered just to tape it back (?) or that she could fix it when I came back to get my backup camera installed which is about 6 weeks out. So I’m currently driving around with a hanging center vent. Don’t get me started on how the steering wheels controls don’t match their functions anymore... at least the volume controls still work from the steering wheel, just don’t try to change radio stations. Or how the stereo killed my battery because it didn’t shut off after I turned the vehicle off and left it parked in my driveway. This installation looks more like a high school after school project, than a professional installation. What happened to Best Buy? I used to recommend this place to everyone that needed automotive audio installs, but not at this amateurish level. I gave them 1 star, because at least the stereo works and noise is coming out of the speakers.
The only reason I didn’t cancel the upcoming back up camera installation is because I’m hoping that there will be a manager there to fix the mistakes the previous technician made, but I really wish I had never wasted my time and money on this crapshoot. Do yourself a favor and spend a few dollars more and go visit one of the local professional car audio installers, instead of trying to save a few dollars with these amateurs.
No, I would not recommend this to a friend
Brand response from GeekSquadSupport
Posted .
Thanks for uploading your review. Every project comes with its own challenges, obstacles, and requirements so that they can be executed to their maximum potential. While our goal is to always ensure that our customers are appropriately taken care of and feel like they are in the right hands, it seems like that may not have been the case here. We’d like to sincerely apologize for any inconvenience, delay, or burden you may have faced. We hope you give us another opportunity to better serve you in the future.
Rated 5 out of 5 stars
Go Geek Squad!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The installers did such an amazing job on my car!!!
I would recommend this to a friend
Rated 5 out of 5 stars
Great job installing my new radio.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The technician who installed my new radio did a great job. It looks perfect.