Customer Ratings & Reviews

The agent transferred the data from the old computer to my new laptop and set up new files for my documents. He did a great job in explaining everything he did and showing me how to use all the new apps and programs. A very knowledgeable agent.

The Geek guy was efficient, listened to me & did what needed to be done in a short time. He also answered all my questions. He knew his computer skills !!

The Geek Squad technician connected my old hard drive to the new hard drive and transferred all the data required. This was done extremely efficiently. The technician was very skilled at his job and explained many things to us regarding the Windows 11 operating system.

The technician installed my new computer and transferred my data very well. He was helpful in showing me what he did and how I could best use the new equipment. However, scheduling an appt. was not easy and Best Buy's new pay-up-front policy was very inconvenient as I had to go into the store to make the appt. as I HAD NO COMPUTER - MINE HAD DIED!

The service man was knowledgeable, professional and pleasant. He answered all my questions and made sure I understood everything he did. I would not hesitate calling the Geek Squad with any electronic issue.

Chaz our technician was a pleasure to deal with. He is totally knowledgeable about our needs and transferring all of our data to the new system. He went out of his way to help with my passwords and setting up all the emails and installing our new Microsoft updates. He was very patient and totally agreeable to our every need.

Making the switch from a PC to a MacBook, I knew I'd need help getting the new equipment set up. I scheduled a GeekSquad visit and I'm so glad I did! The expert care I received saved hours of time and frustration. The set up was perfect, user friendly, and exceeded my expectations.

The agent was very helpful, couldn't transfer all files from the old hard drive, took his time and transferred all files. Very helpful in setting up apps. Answered all my questions. Very knowledgeable.

the agent processed a data transfer from desk top to a new laptop. He was professional, efficient as well as very helpful answering my questions. He ensured everything was running properly before leaving.

Agent did a great job of hooking up new computer and transferring data from old one. Glad I did not try to do it myself, way over my head. He also went over all the new features available on new computer. He was personable and very professional, I highly recommend Geek Squad.

Geek Squad Technician, Galo, was absolutely amazing. His understanding of technology and his ability to explain it to us was nothing short of great. So happy to be a Total Tech man.

The gentleman who helped us was equipped to do almost everything that we needed to get our new system up and working. Great Guy, would be more than happy to have him come again.

Hector was courteous and extremely helpful. I had had the data transferred at the store but needed his services to make the new computer operational since all the cords had changed size and no longer worked with my CD player, my back-up device, etc. etc. I had to order a new piece of equipment to be able to use my new computer properly but nobody told me that until Hector. He also told me that Best Best had sold me a computer with the exact same amount of memory even though I had specifically said that my problem with my old computer was that I was running out of memory and I needed more memory. I FEEL LIKE BEST BUY DECEIVED ME BUT HECTOR TOLD ME THE TRUTH. HE SHOULD GET A RAISE. I should have gotten a new computer.

The agent set up all the equipment to duplicate the prior system and was easy to deal with

Outstanding, outstanding! Technician Chris was courteous, professional, assisted me in the nuances of Windows 11, and transferred my data onto the new Dell expediently. He quickly set up new Dell computer with efficiently. All together a great experience!

Excellent service was provided by the Geek Squad Technicians. Definitely would recommend.

Although. Written up as a data transfer what i asked for was to set up my new computer and tv monitor. And to transfer programs over from old to new. They did what i wanted and i'm really enjoying the 43 in tv as a monitor.

We were very pleased with Bethany’s work to install our new computer and transfer the data from our old desktop. She couldn’t have been more professional and helpful.

The Geek Squad transferred my data from my older computer to my new mini computer and I am happy with the outcome.

The Geek Squad did a great job setting up new computer and printer. Then transferring everything off the old computer to the new