Customer Ratings & Reviews

The geek squad guys NEVER make me feel stupid since I am not computer savy. He answered all my questions and showed me how to do some things. This install was the second time this year he came to take care of my computer needs and I will ALWAYS use geek squad when I have problem. I am sorry that I forgot his name.

The tech, who had done two prior in-home visits to solve a complex printer issue and a multi-media integration issue, managed to rescue a huge amount of data from a non-operational, no longer supported computer. The recovered data was invaluable for both personal and business purposes. I’ll continue to rely on the Geek Squad and this particular Tech for my high level computer needs in the future.

agents transferred data and backed up computer and external hard drive Tested all items and advised us on upgrades and changes assured connection with iPhone, apple watches and iPad

The Geek Squad technician connected my old hard drive to the new hard drive and transferred all the data required. This was done extremely efficiently. The technician was very skilled at his job and explained many things to us regarding the Windows 11 operating system.

The two techs were very knowledgeable, polite and friendly. They took care of business very efficiently and it was a positive experience.

The agent was very helpful, couldn't transfer all files from the old hard drive, took his time and transferred all files. Very helpful in setting up apps. Answered all my questions. Very knowledgeable.

The Geek Squad rep did not get all of my info transferred. None of the info transferred from the sub folders in Outlook email. Also financial portfolios didn’t transfer. Very disappointed. I texted the rep but never heard back.

Switching to the new tower computer and updated operating system, data transfer, backup and printer setup was seamless thanks to the Geek Squad tech Daniel. Thank you Daniel for your expert knowledge and patience. Daniel made the whole process a perfect experience for us. We're very grateful to Geek Squad and to Daniel.

The Geek Squad agents disconnected my new gaming PC (that weighed 45+ lbs and packed it for return to the manufacturer for replacement) and reconnected my previous gaming PC and made sure if had all it’s previous functionality! The speed and efficiency with which this was all accomplished was amazing and gratifying. They were likewise courteous and professional and listened and responded to all my concerns. I am very happy with the entire experience.

The agent backed up our old desk computer and installed all on new desk computer, He made sure that all printers were connected to new desk computer

Cam, from Geek Squad, came to out to my house and hooked up my new computer and transferred all my data. He took his time and did a thorough job. He answered all my questions that I had. I would HIGHLY recommend Cam with any computer needs or issues!

Great service my geek tech was very knowledgeable and made it a very smooth transition from old computer to new computer!

The agent transferred data from my old computer to my new one and explained how to use the new features. He was polite, patient, personable, proficient and professional.

Best Buy Geek Squad is the best and very knowledgeable about computers and Geek Squad stand ready to answer all your questions. Calling Geek Squad for your computer is well worth the money you will spend to have them to come out to your home or business.

Geek’s squad was great with the slowness of the data transfer. The computer was over 10 years old that they were transferring the data from, it was very slow. They tried everything they knew to get the data over to the new in a timely fashion. They were great, patient and kept me informed the entire time.

Chaz our technician was a pleasure to deal with. He is totally knowledgeable about our needs and transferring all of our data to the new system. He went out of his way to help with my passwords and setting up all the emails and installing our new Microsoft updates. He was very patient and totally agreeable to our every need.

The technician arrived earlier than expected which was nice. He was so nice and patiently answered all of my questions, sometimes more than once. He transferred everything from my old computer and I am very pleased with my new computer

Geek Squad transferred all the things I found important on my old computer to the new computer I just bought. I am so grateful! I have been able to access everything as before.

The Geek representative Mr. Phillip was fantastic. In every way. Experts like Mr. Phillip K. are why I continue to use Geek services. However, the new system of booking a Geek rep is NOT good. Decentralizing it to an Indian local is very bad indeed. On a number of levels it’s not a good idea. Bring back the American New York call/booking center

the agent processed a data transfer from desk top to a new laptop. He was professional, efficient as well as very helpful answering my questions. He ensured everything was running properly before leaving.