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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 151 reviews

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94%
would recommend
to a friend

Customers are saying

Customers express satisfaction with the in-home data transfer service, noting complete data transfers without issues. Customers also appreciate the professional, friendly, and helpful service provided. The agent's knowledge and assistance with computer setup were also well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 151 reviews
  • Rated 5 out of 5 stars

    New Computer + Windows 11 Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brittan was on time, courteous, clean, professional, respectful and knowledgeable. We would definitely use his Geek Squad services again

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    When in-home data transfer isn't the best solution

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally ordered the service so that I could have an in-home installation (in-home setup and data transfer, but the Geek Squad tech said that he would have to stay overnight if I wanted my data to the new PC. And he recommended having the data transferred at a Best Buy—for free (my in-home transfer cost would have been $200). I took his advice and cancelled the in-home service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up my complete computer system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went pretty smoothly. The Squad member done a great job. Very informative and answered alot of question for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jordan Means

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable and friendly and very helpful to me

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    moved data from old computer to new one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent moved the data from my old (2012) Dell All-on-One to my new one. he was on time, professional, competent, and generally thorough. He missed a couple of items, but that may have been my oversite.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Great work by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service by Daniel. Daniel got everything transferred from old MacBook to new MacBook and all working efficiently. Geek squad to my rescue again. Thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Rated 5 out of 5 stars

    geek squad installed my computer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service! leandro installed everything correctly, explained new features to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Transferred My Data Quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ryan and Jesse set up my new computer and transferred all my data quickly and professionally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THE BEST!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is ALWAYS the BEST!!! They are great and are so very helpful and are efficient!!! have had them for 12 years now!!! They are very dependable!! Yes their price has doubled, so thats the only draw back

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JamesCrawford

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery arrived on schedule as previously planned.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Geek squad data transfer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad transferred my data from my old pc to my new laptop and even took the old one away.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 4 out of 5 stars

    AWESOME JOB -- GEEK SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the guy called and said he would be at a certain and he nailed the time to the minute. he sat down with my kid and help transfer all the data from one computer to another for his schooling. asked him question about how he was going to use and configured the machine to his needs -- another great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what I needed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was excellent. Did everything very well.

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Rated 5 out of 5 stars

    Geek Squad did a good and timely job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work was done seamlessly. No problems or holdups iinvolved.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up and transferred data to computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paul from the Geek Squad did a great job setting up and transferring data to my new computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad set up my new laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician (Phillip) was terrific. He called prior to his arrival and was early (which I was grateful for). Got right down to business and completed the work quickly and efficiently. Great service.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Geek squad installed my computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Data transfer to my new computer was fast and accurate

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The clerks with geek squad are just excellent. Very professional and friendly. Explained all the new services with the new terminal. Enjoy working with Michael and Nathan with the set up.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Valuable service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was friendly and extremely helpful in setting up new laptop. Assisted also in updating existing computer and transferring data. Overall, a valuable service to someone who is not tech savvy.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Best experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish I could remember his name… set up my computer with great care, transferring information from old computer, and even advised on what to purchase to improve my in-home Network.

    I would recommend this to a friend
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