Customer Ratings & Reviews

Agent set up new computer and did a excellent job. Would use him again. Three people who ser up appointment need some training. None of them seem to know what they doing.

Robert did an outstanding job transferring data from my old PC to the new one; setting up my purchased Windows Home Office; and ensuring my printer was synced. I felt very comfortable conversing with Robert where he talked at my level.

The mother board in my computer died. I took the unit and a back up external drive to Best Buy. They transferred the data from my hard drives and did it in half the projected time. I had signed up for their membership so the service was free. I was unclear about transferring the backed up data to my new computer but in one call, they walked me through it. The Geek Squad is great.

Technician was very professional and completed the work as scheduled.

Landyn T with Geek Squad was right on time, set up my new computer and transferred everything over from my old computer, went above and beyond getting everything the way I wanted.

The agent installed my new computer and completed the data transfer efficiently and completely!

The Geek Squad set up my computer and printer and transferred data from the old pc. They were very efficient, communicated things clearly, explained some improvements I could make to protect the computer, and were thorough in the setup and transfer.

The tech was very patient with me. Answered all my questio s and demonstrated the steps for me.

Caleb was outstanding! He very knowledgeable, personable and worked efficiently with expertise. Best Buy should be thankful to have this guy working for them!

Worked on my new laptop. Not TV. I couldn't be happier with the service! Best Buy will be my first choice for any future purchases.

Great, on-time for appointment and speedy setup. Jonah was the best!

The agent installed my new computer and transferredALLATION my data.

Geek Squad worker was extremely pleasant and knowledgable and did everything I needed and did so quickly

Agent Genesis was great, and finished transferring software that was needed. She also checked to make sure my Zoom program was working correctly. She is an asset to your Geek Squad Team.

The agent came to my home, set my new computer up and transferred all my information from my old computer to the new one. Awesome service. Answered all questions I needed answered with efficiency and knowledge.

Luis was great at getting my new laptop set up. He was efficient and friendly and answered all my questions.

The tech was very professional & patient and answered all of our questions in detail and explained the variations in the software. He did not try to rush through the process.

Douglas was efficient, knowledgeable, accommodating and helpful. Was a pleasure getting to work with him. Super nice man ! I highly recommend his services.

everything went well. Rich very professional and explain everything . very very helpful. i apprecated it. I will request him next time,

The setup and transfer of my information from the old computer to the new one was done in a timely manner. The technician was very courteous and professional. I love my new HP all in one computer vety much.