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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 50 reviews

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94%
would recommend
to a friend

Customers are saying

Customers consistently note the smooth and efficient data transfer process, with many praising the timely and expert execution. Positive feedback also highlights the professional and effective setup of new computers and the seamless transfer of data to them. The agents' expertise and helpfulness were frequently commended. No significant negative feedback was reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-50 of 50 reviews
  • Rated 2 out of 5 stars

    Geek Squad not up to par

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took numerous trips and on one day, no one called and on the day of the app't, no one showed up.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Buyer Beware

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy came to set up my computer, and transfer data. They set my computer up. But never transfered my data. They made an appointment to come back and transfer my data. Only to have them cancel the appointment again. This is the worse company to do businness with. I hate having anything to do with Best Buy...

    No, I would not recommend this to a friend
  • Pros mentioned:
    Data transfer, Overall performance

    Rated 5 out of 5 stars

    transfer was fast

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent Grant did my transfer quickly and with no problems. It went fast and the job was done completely.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Data transfer done well.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent transfered all my data well. Showed up when he said he would.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    DATA TRANSFER FROM OLD TO NEW LAPTOP

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    RIGHT ON TIME TO SOLVE ISSUES MADE WORKINGS SMOOTH

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    data and backup were fast and effeciantly

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent did a backup and data transfer with my new PC. He explained everything and everything worked perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed New PC and transferred data for laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GS Tech was very nice and extraordinarily knowledgeable. The installation and transfer of data was very well done!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad data transfer and back up

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect work by Geek Squad of back up into new back up drive.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Info transfer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took longer time to do the hard drive transfer of info than what I was told.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Incomplete

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incomplete service did not solve issues. Unsatisfactory

    No, I would not recommend this to a friend
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