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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 69 reviews

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94%
would recommend
to a friend

Customers are saying

Customers frequently mention the data transfer feature works well and is easy to use. Customers also appreciate the excellent and professional service provided by knowledgeable, polite, and efficient technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-69 of 69 reviews
  • Rated 5 out of 5 stars

    Geek Squad backed up my files to the new drive.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New back drive is perfect. Has not gone off-line,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anthony is the best Geek squad agent that has helped us with all of our computers needs. Geek Squad is fortunate to have such a well trained professional that is extremely customer oriented.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek Squad rep, Shawn was AMAZING....He knows his stuff and I don't have anything negative to say...That's HUGH...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Geek Squad Rep

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bayley does an awesome job! Expert level skills, professional, and cool to work with. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my new computer system.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding service. Geek rep was courteous, timely, and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    RJ is the best

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and courteous. On time and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Computer Back-up

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mark did an excellent job in backing up my computer. He did it quickly and efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad made it easy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All went well with no complications...great service

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I didn't have any service on 9/6/23

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no idea as to what this is referring to - I didn't do anything with the Geek Squad and for that matter, I still have an outstanding home visit that I was stood up for.

    I would recommend this to a friend
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