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Customer Ratings & Reviews

Incase Designs - Hardshell Case for 15-inch Apple® MacBook® Pro Thunderbolt 3 (USB-C) - Frost black-Front_Standard

Customer rating

Rating 4 out of 5 stars with 206 reviews

78%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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Page 1, showing1-20 of 206 Reviews
  • Rating: 1 out of 5 stars

    Cracking at corners

    Posted
    Jimbo
    • My Best Buy® MemberMember

    I wanted to get a hardshell case to help protect my latest Apple investment, and at first this case by "Incase" seemed like it would fit the bill for what I needed. I have had the case for approximately 4-5 month's, and I have never dropped my laptop or dropped anything on it. That being said, I have noticed that all four corner's of this case are cracking, from both the top and bottom pieces. This case was designed to snap fit onto your laptop, and the pressure from being a tight fit has caused this case to give out and self deteriorate from the pressure of said tight fit. For $50 something made to protect should not be self breaking. I would NOT recommend these cases, and do your self a favor and google this case and cracking, it would appear I'm not the only one. I've also attached 2 photo's showing the front corners. the rear corners are doing the same. And I would highly recommend Best Buy dropping this product from their stores.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Unusable after 3 weeks

    Posted
    Bwall
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I have had this case for around 3 weeks and I am no longer able to use it due to the plastic cracking and chipping on most of the corners. The MacBook Pro has never been dropped or thrown around and is stored in a laptop pouch when it is transported. There is no reason that after 3 weeks that it should be falling a part the way that it is. I am no longer able to use the case for two main reasons: First the chipped areas are sharp and hurt! The second reason is the case no longer stays secure to the body of the the MBP. It's a shame that I spent $50 on this case and I am not able to return it because I am outside my return window...

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Minimal practical use?

    Posted
    HBFG
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I purchased this as my first case for my MacBook Pro, but quickly returned it upon realizing that the cause truly offers completely minimal protection or support to the hardware. The plastic is thin and makes you feel like if you thumped it hard enough with your index finger it could crack, which is the last thing you want from your case from a practical stand point. Cosmetically, I love the case- but unfortunately I doubt very few people who are spending over $2,000 on their laptop are willing to risk their investment by throwing a plastic shell case on it that would disintegrate upon impact from a drop. The case I settled on after this was the Thule Bumper Case, which has served to be a lot thicker material and provided more ease of mind with it on my laptop than this case did.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Poor Design

    Posted
    BoJoBeck
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I puchased this for my brand new MacBook Pro 15". Installed just fine, looks good, feels good. I quickly found out that when opening my laptop, all the way, that the top case interferes with the bottom case so much so that it un-mounts the left side of the bottom case piece. I now only use the top piece of the case so I can open my laptop all of the way. For the amount I paid for this case I am thoroughly dissapointed in this overlooked design flaw. Of course I can't return it becuase I am out of state, working, when I realized the issue. Hopefully when I return to the states I can return it. Until then I'll have to be stuck with it.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Decent, but it’s no Speck...

    Posted
    Dmnchild
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I bought this brand as Speck at my local store was sold out. (I suspect they are pushing this brand because there wasn’t ANY Speck cases...). I’ve owned specks in the past so was hesitant to try this Incase. The fit is pretty good, stays in place really well. Seems durable enough for light abuse, scratched etc. (I don’t think any case will save a drop!) The only complaint I have is how sharp the tabs are near the trackpad where you rest your wrists. These could have been made much better and less intrusive. The specks I’ve owned do a little better in this area, so consider that. I haven’t been scratched deep yet but there’s been a few time getting used to it that it tried to get me.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great cover for my new MacBook Pro

    Posted
    Mookie
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Was a little skeptical that a cover like this could really take care of my new MacBook Pro. But ... as it was being installed ... I turned the MacBook Pro over to look on the other side and saw a scratch on the hard shell case and it immediately hit me that that scratch would have been on my brand new, very expensive laptop. Non-obtrusive, robust, fairly see-through cover. Recommend for someone who’s looking for a cover because you take your laptop wherever you go.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Just enough protection

    Posted
    Evelyn
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    After purchasing this case, I would definitely recommend to a student or someone that might carry around their laptop just because it’s so light, it is perfect for home use as well! I loved that it was clear just because I got the space gray mouse that matched the laptop. I am not too positive this will protect a drop but if that’s not something you are too worried about, it’s simple, light, and not bulky!

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Cracked in 3 places, not even a month old...

    Posted
    rd66
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I'm rather disappointed in this case. I haven't had it an entire month, and it's already cracked in four places. I have this on a MacBook Pro...it's not like I'm throwing it or banging it around. It's a case and should be able to handle everyday use. This case is not meeting this basic requirement.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Decent case, but isn’t a Speck.

    Posted
    Dmnchild
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Case does work good, but I find myself having a few problems with it. First off the snap on points are fairly sharp. I found myself getting scratched a few times. Secondly it isn’t molded quite as nicely as the Speck cases. Not only the sharp tabs to lock it in place, but I found myself struggling to get it secures in some spots. I’d say buy a Speck first, but I have been using this a few months and don’t mind it so much.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great start to safety, not quite there yet

    Posted
    Kati
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I’ve never been the most careful with my stuff. When purchasing cases I tend to go straight towards durability and not appearance. While this clear case is great for showing off the MacBook, it took under a month for it to begin cracking and splintering. Six months in, and several corner pieces are missing and my computer is left vulnerable.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Could be better

    Posted
    Cirql8t
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I bought this in December around Christmas time. I have had it on my macbook since, and I also keep my macbook in a Thule hard case for transporting, so it is well protected. This product is already cracking at the corners and falling apart. Not what I would have expected for the price. Will not be purchasing one of their products anymore.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Fits and is fairly translucent

    Posted
    NotRobot
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Currently performing both of its intended functions: Fitting 15" MacBook Pro and being unobtrusively translucent (It has a small dot pattern also in clear plastic for some reason, but it's not offensive). I feel like my computer is invincible now. I would try using it to hammer in some nails, but who has time for that?

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Breaking away

    Posted
    mkoster
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Just few months, with laptop 95% of the time on my home's desk, and the plastic cover is all broken on the edges, with parts falling out. Horrible product. I can only image if I had to rely on it to actually protect the computer. Wasted money.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Expensive and not durable.

    Posted
    afrisoli
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    The edges chipped off within a month and I've been extra precautious with my laptop since it's new... $40... ridiculously priced when there was no other option in the store, granted I could've gone shopping elsewhere online. Plus, it's not actually eco-friendly as the merchant said it was.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Not Heavy duty

    Posted
    valentine7988
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I take good care of my things, this is why I bought a case for my $3k macbook. This case broke/crack on both side inside my backpack. I don't toss my investments carelessly but for it to crack within 2 week not worth it. Pros, no damage to my laptop but I know for a fact I didn't drop my backpack heavy..

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Don't waste your money!

    Posted
    JaredD
    • My Best Buy® Elite Plus MemberElite Plus Member

    I'm already on the second case after I claimed a warranty for the case cracking on the corners, and it's cracking again after 1 week of sitting on a desk. It also does not fit the computer perfectly and doesn't snap in everywhere it's supposed to. I suggest looking for a different case to protect your computer.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Fantastic case; great purchase!

    Posted
    Yoma02
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I always like to protect my laptops because they can get scratches and dented so easily. When I saw this case and asked for more information about it, I just had to have it. It was also on sale so I got a great case at an affordable price to protect my MacBook Pro. Love it!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Awesome function & aesthetics

    Posted
    novaparino
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    This product fits perfectly on my MacBook Pro. It snaps on easily and it doesn't come off at all, which is an issue with other products I've reviewed online. Keeps my laptop clean and unblemished. I went with the frosted look to keep it's beautiful clean lines and aesthetics. Great functionality and beautiful aesthetics in one product.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Decent Case

    Posted
    mwschin
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I bought one of these for a previous 2014 MacBook Pro model, and it fit great. This one the top cover fits fine, the bottom is not as tight as the other one I have. It stays on, but there is some kind of 'bubble' on the bottom between the cover and the computer. NOT a huge deal, but I expected a tighter fit.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Overall good quality and protection

    Posted
    Fxdupaudi
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    The above statement says it all! The case is pretty sturdy and offers decent protection on the macbook pro. It isn’t 100% great, as you can still have visible damage happen to the device with the case on, but for the most part, it does protect what matters most on the device, i.e. the shell. Product quality 3-4 stars.

    I would recommend this to a friend