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Customer Ratings & Reviews

Model:
11012106
SKU:
6493253
Your price for this item is $199.99

Customer reviews

Rating 4.3 out of 5 stars with 26 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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There aren't enough negative mentions yet.
81%would recommend to a friend

Customers are saying

Customers have good things to say about the Cordless Neck and Back massager. Many are pleasantly surprised by its overall performance and how well it works. Users appreciate the massage quality, noting it does a good job rubbing muscles, and find it easy to use with the handles.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 26 reviews
  • Pros mentioned:
    Massage quality

    Rated 3 out of 5 stars

    Too Bulky

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this item in hopes of being some what hands free but it's not you still have to hold it. It's very bulky I didn't look that big when I purchased it I do like the massaging feature. The heat feature is not that great. It's very minimal and I'd like more heat. Overall, I would still recommend the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must buy!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own one of these and use it daily. Its great for neck and shoulder but also lower back and quads! Heat feels amazing as well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Great massager

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This massager is well built and effective, not only for neck, but back and legs. Easy to use with handles

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 4 out of 5 stars

    Great gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It messages well and has heating elements that i like.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Massager durable

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third time i purchased this i love it its very durable problem is the cloth tear off after 2 months maybe because i use it really often planning to buy it again

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I first opened the box, I thought that I might have to return it. It looks big and heavy ! When I begin to use it, it is not heavy or big. It sits comfortably on my shoulder and it is easier moving it around . I love it! Using it a few times a week.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Massage quality

    Rated 5 out of 5 stars

    Deep relief

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deep massage. Built with quality and ease of use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 2 out of 5 stars

    Extremely big

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works very well and heats up good its just hella big and heavy

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Have enjoyed tremendously

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a good bit of stress knots in my upper back and this has been great with helping with the pains/aches. I bought a dupe from Amazon and it stopped working in the first week. This has been a work horse so far with no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Consistent pressure is nice.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good after 1 use. Heat and pressure are nice for the back and shouldwrs

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Stress Buster

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When i get home from work after a stressful day, i sit on the couch and put the Infinity behind me and turn it on. It actually feel like there is a person with very strong hands massaging my back. I feel great afterward. So easy to take it with you when you go into another room.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Totally worth it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must have if you have back problems. I love the portablity, battery life. It has plenty of power and it has a quality built. A must have for back issues of and hard workers.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great neck massage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was bought on a whim because it was on sale and ive had a knot in my back for a while. I was sceptical at first but pleasantly surprised by how well it works.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Relaxing and rejuvenating

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves this for working the tension out of her shoulders and neck. I've used it on my hamstrings and calves. It's quite versatile and well made. If you're on the fence, just pull the trigger. You won't regret it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great massage

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best massager ive found in a years long search. The rechargeable featuer is the best part.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Neck/back massager

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is well made and pretty quiet. It has multiple settings and easy to use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A personal massuer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Instead of going to a massage place, this can relieve your aches and pain at home any time and as long as you like without it getting tired.

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Well made, good muscle targeting

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a good job rubbing muscles. Heat feels great. Good for relaxing before bed

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Neck/ back cordless massager.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best cordless neck / back massager you can buy. Great product.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Missing charge cable

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came without the charger cable which was a pain to get fixed, but since then its been nice.

    I would recommend this to a friend