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Customer Ratings & Reviews

Customer reviews

Rating 3.3 out of 5 stars with 32 reviews

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Rating by feature

  • Value

    Rating 3.5 out of 5 stars

  • Quality

    Rating 2.8 out of 5 stars

  • Ease of Use

    Rating 3.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

59%would recommend to a friend

Customers are saying

Customers are enthusiastic about the ITHW-858B Wireless Over-the-Ear Headphones for their affordability and comfort. The headphones are praised for being a great value for the price, with many customers commenting on their comfort during extended use. However, some customers have expressed concerns about the wireless connectivity, describing it as outdated and experiencing static noise.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-32 of 32 reviews
  • Rated 5 out of 5 stars

    Alarm Clock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for a friend and also for a preteen that has difficulty getting out of bed for school in the morning. The friends is quite pleased. The price was great and it has battery back up.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not what I expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for wireless headphones - these are not a very good option because they rely on the accompanying base being nearby. I returned them.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    2 is better than 1

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    totally love them I can go either way, wire or wireless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good service and product. Very good tracking and came quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this fo e.g. my daughter but never used it since need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving it I would definitely recommend this headphones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm amazed that wireless headphones can sound so great!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Best Wireless Headphones for Home for the Price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones use radio wavelengths to send the sound (they are not Bluetooth) which means they require a large transmitting "antennae" (you can see it in the product photo), so this is for home use only (not portable). You will actually pick up radio stations on some frequencies (you hit a "scan" button to find your TV audio - at which point you won't hear the radio station). You also get a faint hiss when the TV audio is silent, which is barely noticeable. BUT the sound quality is really good. Distance is good, too (radio transmits further than Bluetooth, generally). The headphones are very comfortable, but can get a little sweaty after a couple of hours of intense movie watching or game play. NOTE: These are not gaming headsets because they do not have a mic, but you can set up your x-box audio to use these and just keep your headset with a mic draped on your neck and hear everything through these headphones. Why bother including all these details? Why a 4 star rating? Because this is one of the only non-Bluetooth wireless TV headphones I could find and they are priced WAY lower than any Bluetooth headphones (I actually called in a price match and Best Buy changed their online price to be the best price you can find online - you're welcome) These headphones have been a game changer in my house. I can stay up late playing a game/watching TV without disturbing the family and my son can do the same in the morning while letting mom and dad sleep in! The bonus earbuds would generally run almost half the cost of this product. It's a great deal. Bluetooth is trendy, but these do the trick better than many of those headphones.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not at all what I expected. The description does not really explain what these headphones are for.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    good headphone for great price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently bought these headphones and they're great for a teenager gift or if you just need headphones. they are a great product for an great price.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Returned

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned this headset because there’s a lot of static and noise from it when I tried to use it, maybe it’s my location that has a lot of interference I’m not sure.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Major Issue!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed headphones for watching TV in the evenings when others are sleeping. Otherwise I want the TV volume on as usual. This set requires you to remove the audio cables from BEHIND the TV in order to resume normal listening. HUGE hassle! Last night I went to all that trouble and tried to use the head phones again & I got nothing but static. Back to the store!

    No, I would not recommend this to a friend
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