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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 692 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers have good things to say about the compact size, retro design, and appealing color of this microwave. Many appreciate its ease of use and stylish appearance, while some find the controls somewhat confusing and the power a bit lower than expected. Positive feedback also highlights its performance and price. A small number of users noted an unpleasant smell upon initial use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 692 reviews
  • Rated 3 out of 5 stars

    Retro, and cute…but not perfect!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love our microwave. It’s cute with our aesthetic, but it tends to cause our power to go out every now and then.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Peeling paint after 8 months

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great when it was working and we loved the design - but after 8 months, the paint inside the microwave was already peeling - causing arcing. Sure I may be at fault for that, as we only get to clean it once or twice a month. But my prevuous microwave (comfee) before this one lasted a decade. 10. Years. This couldn't even make it to 1 year. What a disappointment.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cooked itself after a year.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a very nice microwave for 13 months. Then, at seeming random today, it turned itself on. I heard random beeps from the kitchen, which was what alerted me to it. I'm not sure how long it was running empty, but when I spotted it, the time was changing randomly, increasing. I opened the door to stop it, and after a moment more, the display went dark with a final beep. I'm not sure WHAT happened, but that is NOT how a microwave should die... I'm very glad I was home when it happened, else things might have gone much worse!

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello FranB,

      Thank you very much for taking the time to review our Insignia - 0.7 Cu. Ft. Retro Compact Microwave - Mint. I know that this could be an unfortunate situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.

      Insignia Support
      Alvin
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Cons mentioned:
    Smell

    Rated 1 out of 5 stars

    Worst microwave in the market

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worts microwave i’ve ever own. Its cute from outside but smells plastic and wont heat even after 2 minutes at high heat. Do not buy itx

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We apologize for the inconvenience you have experienced with our Insignia™ Retro Compact Microwave. We take customer satisfaction very seriously and will investigate this issue further to ensure it does not happen again. Please contact our customer service team for assistance. Thank you for bringing this to our attention. Jeth | Insignia™ Support. https://www.bestbuy.com/site/insignia-0-7-cu-ft-retro-compact-microwave-mint/6448633.p?skuId=6448633 BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    A bit bummed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't realize how weak the wattage was and wish there were other higher wattage choices.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Microwave

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very cute but not the easiest to use without the manual

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Wouldn’t recommend

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t know what happened with this microwave but it lasted less than 6 months and then sparks started flying out of the side. Nothing was put in it that shouldn’t have been. And it was cleaned with only water. I enjoyed it aesthetically while it lasted.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thank you for writing a review about our 0.7 Cu. Ft. Retro Compact Microwave! We understand that your unit sparks and started flying out of the side . We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.

      Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Pretty but not too functional

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Microwave is small. It is pretty and nostalgic, but takes a while to heat up things (2+ minutes), and fits only the smallest of plates. It did NOT last long. Broke down after 6 months or so.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello EdoardoE,
      We do apologize for what happened to your Insignia™ - 0.7 Cu. Ft. Retro Compact Microwave. I know it can be dissatisfying that its not working as expected. For further assistance, I'd like you to contact our support team at 1 (877) 467-4289 Daily 8am - 9pm CT.
      Insignia Support
      Molina
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    Not Cool Mint or Green- Turquoise Blue

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not Mint Green- It is Tiffany box blue. Cute design but the wrong color for my kitchen. Had to return it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not well made

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this microwave for about two months. The glass tray always falls off the the plastic tracks because it doesn’t sit properly on the tracks. Terrible. I waited too long to return it Because I was busy moving but I think I’ll just take it back to the store and tell them how cheaply made it is and let them keep it, That’s how bad it is.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thank you for writing a review about our 0.7 Cu. Ft. Retro Compact Microwave! We know how frustrating is that your unit glass tray is not working well. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.

      Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Rusting After two years

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only had this microwave for two years and it's already rusted.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Returned it.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return this. The rotating plate inside was not secured by tape. And it was not easy to figure out how to use it. I returned it for the black insignia and it is just easier.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Lame

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not user friendly. Very lame and low cooking quality, even with bags of frozen veggies. Looks retro, but that's about the best part of this microwave

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi KarenB,

      Thanks for taking the time and effort to leave a review. Hearing your feedback is important so we can continue to improve our products. Please contact us if there is anything that we can assist you with the # is 888-237-8289.

      Insignia Support,
      Renee BBY-ExBrand_Insignia

  • Pros mentioned:
    Look

    Rated 1 out of 5 stars

    Looks is all it's got, bummer!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks cool but that's all it's good for, don't waste your money.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi LadyoftheNorth, I apologize for any dissatisfaction you may have experienced. I hope you’ll give us another chance so you can experience the kind of excellence we’re known for. -Yanne BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Defective Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it new from best buy and also following each instruction carefully from the manual and it doesn't heat up. This is a defective product. Very disappointed with the company please test your products before selling.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Sydl,

      Thank you for writing a review about our Insignia™ - 0.7 Cu. Ft. Retro Compact Microwave - Mint.We understand that you are having issue with the product. We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.

      Insignia Product
      Marites
      www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Cute

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super cute but Kinda complicated to use .. But I love this vintage look so I keep it !

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Harurun85! Thank you for your feedback! We're happy to hear that you find the Insignia™ Retro Compact Microwave to be super cute and love its vintage look. We understand that it may be a bit complicated to use, and we appreciate your patience as you navigate its features. Your loyalty to the product means a lot to us, and we are always here to support you with any questions or concerns you may have. Thank you for choosing Insignia™!

      JC | Insignia Support https://www.bestbuy.com/site/insignia-0-7-cu-ft-retro-compact-microwave-mint/6448633.p?skuId=6448633 BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    so so miro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    okay for poping corn or warming up a hot beverage other than that confusing for my husband to operate

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible shipping, dented item

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this item with a dent in it! It is incredible.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Microwave

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microwave stopped working after 6 weeks Hopefully I just got a defective one

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Rick,

      Thank you for taking the time to review our Insignia™ - 0.7 Cu. Ft. Retro Compact Microwave - Cherry Red. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.


      Insignia Products
      Nikki
      https://insigniaproducts.com BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Scary Experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used maybe 10 times in a 45 day of having it, before a bowl of water made it catch fire!! Best Buy did give me $60 gift card but I will not buy this brand again!

    No, I would not recommend this to a friend