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Customer Ratings & Reviews

Model:
NS-MW11BK0
SKU:
6359532
Your price for this item is $104.99
Clearance
The comparable value price is $109.99

Customer reviews

Rating 4.5 out of 5 stars with 2729 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are impressed with the 1.1 Cu. Ft. Microwave's size, price, ease of use, and heating speed. Many appreciate its performance and some highlight the additional features and attractive appearance. However, some customers noted that the microwave can be loud, and others experienced difficulty with the door. Overall, the positive feedback outweighs the negative regarding this compact microwave.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 101 Showing 2,001-2,020 of 2,729 reviews
  • Rated 1 out of 5 stars

    Broke in 3 months & unable to get replacement

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this microwave in June 2021. It worked fine for 3 months and then stopped working out of the blue. When I press start the microwave turns off and blows a fuse. I spoke to a Best Buy care representative and they said the microwave could be replaced, opened a case number, and told be to call Geek Squad to get the process continued. Geek Squad had no record of my case and continuously redirected me to the Insignia department (as this is a Best Buy brand). The Insignia department has repeatedly disconnected my call saying nobody is available to take the call (during normal operating hours). I have no microwave and have spent a significant amount of time dealing with this issue. I recommend saving yourself the trouble and purchasing a microwave elsewhere.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good solid purchase and would buy again having the opportunity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working very good thank you for the excellent service

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    it works

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great, wish it was one of those where putting in the time was the default

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My store

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this product to anyone Associate. Recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Product/Good Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for what I needed. Shopped online and got it for a very good cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working great so far. We use it everyday from warm up milk in the morning to heat up meals at night. Happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good modern microwave. Glad I picked it. Good quality

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    Previous microwave last 20 years, this one, only 1

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Originally the microwave worked well, but just before the warranty ended, well it makes all kinds of noises. Very clunky sounding. BestBuy let me know when I spoke to them the other day that it is now out of warranty, I let them know that it has slowly progressed in the noise for the past few months, so it looks like I am now out of luck on replacement.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello SteveS,
      We are very sorry to read you are experiencing this issue with one of our products. I know how inconvenient this must be to you. Please feel free to contact us at 1-(877)-467-4289 Monday to Saturday 8am - 9pm CST, and we will gladly assist you in the best way possible.
      Chelsea
      Insignia Support
      Please give us a visit at: https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    Very good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent product is the perfect balance of price and quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Express buttons are a great feature. Fits nicely on countertop. Looks modern. Works great.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Excellent buy

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    Best Buy Employee
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast Shipment!! Will buy again in the future!! Item as described!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent corporate reply to our complaint. thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Goooood .. :)

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality Microwave for the price and even better on sale.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's a microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing special about it. It's a microwave and it is very microwavey.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insignia™ - 1.1 Cu. Ft. Microwave - Black

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Product for the Price, so far no issuess

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great microwave

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to replace an old microwave, I’ve used this one several time and it’s a great microwave!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great find...a cheap but good microwave.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son uses it in his apartment and it's working great. The only "con" I'd say is the motor seems a bit "loud" than usual. Other than that, everything else is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this microwave has been good for me its not loud and it works like it should I have had no problems with it yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's a microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what i needed. Simple, good quality for the price.

    I would recommend this to a friend