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Customer Ratings & Reviews

Model:
NS-MW11BK0
SKU:
6359532
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Customer reviews

Rating 4.5 out of 5 stars with 2732 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are impressed with the 1.1 Cu. Ft. Microwave's size, price, ease of use, and heating speed. Many appreciate its performance and some highlight the additional features and attractive appearance. However, some customers noted that the microwave can be loud, and others experienced difficulty with the door. Overall, the positive feedback outweighs the negative regarding this compact microwave.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 2,732 reviews
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Spacious microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spacious microwave that can fit a big plate and able to close the Microwave door

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Value.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this microwave. It's a great value for the product. My only issue is that it is preset to use full minutes when cooking. It's easy enough to set specific cook times with the "time cook" option though.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Insignia microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The size and power of this microwave fits my needs perfectly. Works great!

    I would recommend this to a friend
  • Cons mentioned:
    Door

    Rated 1 out of 5 stars

    Both the original and replacement broke

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the extra warranty through Best Buy on this, and had to have it replaced after a year and a half due to it malfunctioning. I'm writting this review now because the replacement has just now malfunctioned in the same way after almost the exact same amount of time as the original. Both turned on and off randomly, and I only found out each time when I was in the same room and saw it happen. Who knows how long it had been happening before I witnessed it. I was told it's unfixable, and something to do with the door. Super dangerous, and the warranty only covers one replacement. Now I'm out of a microwave until I buy a new one. What a waste of time and money. I will not be buying this brand again in the future after this experience.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a present for my mother in law. She said it works great. It’s easy to use because all you gave to do is push a button.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Nice microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bigger than expected, good for microwave popcorn (tested).

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    great microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    insignia microwave is great and at great price im will ordel aother 1 when this every give out im give it 5 stars

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    FIRE HAZARD

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    FIRE HAZARD. Do not buy! Woke up from a nap and the microwave was running by itself. I cannot shut it off. I tried unplugging and plugging back in and it immediately starts running again. Luckily I was home and not working or this could have resulted in a fire. I called insignia and they were not helpful- told me to call geek squad. I will not buy another insignia product. Scary.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      We are deeply concerned to hear about the serious issue you're experiencing with your Insignia™ 1.1 Cu. Ft. Microwave, particularly the reported fire hazard and uncontrolled operation. We apologize for the frightening experience you had and the lack of helpfulness from our customer service team. We take situations like this extremely seriously and are committed to ensuring the safety of our customers. We would like to make things right and offer a full refund or replacement with a new microwave that meets our high standards. Additionally, we will investigate this incident further to prevent similar issues in the future. Please let us know how we can resolve this matter to your satisfaction. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-1-1-cu-ft-microwave-black/6359532.p?skuId=6359532 BBY-ExBrand_Insignia

  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    The best microwave.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a silent mode! It heats very well, it isn’t too loud. This is my second insignia product and they’re both great.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    A bargain buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plenty of power. Simple controls. A little noisy but it's in a kitchen so not a big deal. A good bargain.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Excellent for the price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have lots of other Insignia equipment. This was the 1st microwave from this brand. It is VERY nice... and an excellent price!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great product for the money.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Excellent size & cooking times are so much faster. Fantastic price!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    High quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first i was not sure if it's worth the money but the microwave do better job than others brand

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good microwave but it makes a sound constantly when it’s cooking something kinda ignoring that’s my only complaint

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    I love a new microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed it for work, it’s a full size microwave not just a popcorn or mug of water microwave. Great price, works perfectly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No issues

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall we have enjoyed this microwave have had no issues until now, all of a sudden it started running on it’s own like it was cooking or heating something up. So I guess it’s time for a new microwave

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a great quality item for the price,there is no doubt am very please with how it looks and the way it works the color blends in with the rest of my kitchen countertop appliances perfectly

    I would recommend this to a friend
  • Pros mentioned:
    Heating speed

    Rated 5 out of 5 stars

    Very nice microwave

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice microwave. Heats pretty fast. Not too noisy.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Incredible

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was a good purchase because it always made my life easier at work, definitely worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Reliable and affordable

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price, reliable thus far. Much better price and reliability than competitors. Very happy with this purchase

    I would recommend this to a friend