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Customer Ratings & Reviews

Model:
NS-MW11BK0
SKU:
6359532
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Customer reviews

Rating 4.5 out of 5 stars with 2731 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are impressed with the 1.1 Cu. Ft. Microwave's size, price, ease of use, and heating speed. Many appreciate its performance and some highlight the additional features and attractive appearance. However, some customers noted that the microwave can be loud, and others experienced difficulty with the door. Overall, the positive feedback outweighs the negative regarding this compact microwave.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 2,731 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Mrs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cooking everything great. Easy to understand how to use.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a new one this was in sale it’s good for the price

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It makes perfect popcorn in less than 2 minutes. Can't complain, I think it is a great value and works wonderful.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little microwave for the basement bar, perfect for popping popcorn for those Friday movie nights.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice microwave works great. Small enough to fit on counter big enough to get things in.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size and strength of microwave is good for cooking

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Convenience, , easy to use, it is good for small family

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    FIRE HAZARD

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    FIRE HAZARD. Do not buy! Woke up from a nap and the microwave was running by itself. I cannot shut it off. I tried unplugging and plugging back in and it immediately starts running again. Luckily I was home and not working or this could have resulted in a fire. I called insignia and they were not helpful- told me to call geek squad. I will not buy another insignia product. Scary.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      We are deeply concerned to hear about the serious issue you're experiencing with your Insignia™ 1.1 Cu. Ft. Microwave, particularly the reported fire hazard and uncontrolled operation. We apologize for the frightening experience you had and the lack of helpfulness from our customer service team. We take situations like this extremely seriously and are committed to ensuring the safety of our customers. We would like to make things right and offer a full refund or replacement with a new microwave that meets our high standards. Additionally, we will investigate this incident further to prevent similar issues in the future. Please let us know how we can resolve this matter to your satisfaction. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-1-1-cu-ft-microwave-black/6359532.p?skuId=6359532 BBY-ExBrand_Insignia

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does just what it's supposed to do we love it great price as well

    I would recommend this to a friend
  • Pros mentioned:
    Heating speed

    Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have bought this lovely microwave for my apartment that i had just got. Great for cooking and heating up foods.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!!! Exactly what I was looking for, price and performance!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a great quality item for the price,there is no doubt am very please with how it looks and the way it works the color blends in with the rest of my kitchen countertop appliances perfectly

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Cool microwave

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave was everything i was looking for. Perfect size, color,functions,and looks good on my counter!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No issues

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall we have enjoyed this microwave have had no issues until now, all of a sudden it started running on it’s own like it was cooking or heating something up. So I guess it’s time for a new microwave

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Works as discrived

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am giving it 4 stars as I have only had it for a month so far. Have not noticed any of the problems mentioned in prior reviews

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    vary good price works great looks great product is well built

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A very satisfied purchaser!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Insginia 1.1 Cu. Ft. Microwave-Black is perfect in every Way. The color blends in with all other appliances in my kitchen. The apppearance and features of this Microwave are very user friendly and food processed in this Microwave is vere excellent/tasty. I use this Microwave daily-sometimes more than once and there has been no increase in my electric bill. I highly recommend this Microwave .

    I would recommend this to a friend
  • Cons mentioned:
    Door

    Rated 1 out of 5 stars

    Both the original and replacement broke

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the extra warranty through Best Buy on this, and had to have it replaced after a year and a half due to it malfunctioning. I'm writting this review now because the replacement has just now malfunctioned in the same way after almost the exact same amount of time as the original. Both turned on and off randomly, and I only found out each time when I was in the same room and saw it happen. Who knows how long it had been happening before I witnessed it. I was told it's unfixable, and something to do with the door. Super dangerous, and the warranty only covers one replacement. Now I'm out of a microwave until I buy a new one. What a waste of time and money. I will not be buying this brand again in the future after this experience.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving the new microwave its good and has a child lock on It for safety. It heat up food and and easy-to-use.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    perfect microwave for mom

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased this for my mom and she loved it. it is the perfect size for the counter.

    I would recommend this to a friend