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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 1372 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers have good things to say about the USB to serial functionality, compatibility with various operating systems and devices, and the ease of use of this adapter cable. Many appreciate its quality and durable construction. However, some customers point out that the cable length is short, and that the lack of included drivers may pose a challenge for some users. Overall, the positive feedback on functionality and ease of use outweighs the concerns about cable length and driver support.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 1,372 reviews
  • Cons mentioned:
    Cable length

    Rated 5 out of 5 stars

    Works

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed one of these in a pinch, no one but best buy had one in stock. I'm a HVAC/Chiller technician, mine broke on the job and I needed one to hook my laptop up to a chiller for programming. It did the job. Cable is little short but USB extension work well with it.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there,
      Thank you very much for taking a few minutes of your time to write this review about the 1.3' USB-to-RS-232 (DB9) PDA/Serial Adapter Cable. I am very happy to know that the cable met your expectations. We will definitely take in consideration the length of the cable, thank you for the feedback. This are the comments that encourages our team to always aim for the top and offer an excellent quality product at a fair price. Also, feel free to contact us by clicking on the link below, if you ever have any inquiry. Our customer support team will be more than happy to assist you.
      Jose G. - Insignia support
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    RS233-usb adapter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it to connect scientific equipment to computer via virtual com port. Adapter based on pl2303 ic that makes it compatible with windows an linux machines. Personally I used it on both systems. Good price-quallity ratio.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Buy this one

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly with my computer to Cisco networking equipment. Drivers installed automatically.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    GREAT, EASY TO USE USB TO DB9 ADAPTER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having an urgent need for a USB to RS-232 DB9 adapter, the helpful Best Buy folks quickly found this easy to install and use one at my favorite go-to place for electronics, accessories and so much more. There was no delay waiting for drivers to install, nor any problems operating with the devices connected to it. Thanks Insignia and Best Buy!!

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Works with Cisco

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought one at the last minute to troubleshoot a Cisco equipment issue and it worked like a charm. Insignia doesn't have the latest drivers, but you can search "PL2303 RS232 Driver" to hopefully find it on Prolific's site.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Usb

    Rated 5 out of 5 stars

    Works out of the box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great out of the box on my Win 7 laptop. Connected to USB port and drivers were installed for serial port. Connected to my equipment with not problems.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Overall performance

    Rated 5 out of 5 stars

    USB to Serial best one I have used.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the only one I found that works on Windows 64bit. I bought 2 of them and use them on the same computer to connect to some electronics. Works grate!

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Overall performance

    Rated 5 out of 5 stars

    No hassle and did the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed an adapter to connect a laptop to a Colorado timing system for a swim meet. Worked quite well, driver installed with no issues on a Windows 8 laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to use for car dyno, worked perfectly. It was not listed as supported model, but this one works flawlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Usb

    Rated 5 out of 5 stars

    USB to 9 pin adapter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed to connect a barcode scanner. The cable worked as intended.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility
    Cons mentioned:
    Cable length

    Rated 4 out of 5 stars

    Almost Perfect!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome comptablity and no new for driver discs! Only 1 tiny complaint it is very very short. So you will most likely need a serial cable to extend this which is cheap.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Amazing product

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well also store service was amazing..

    I would recommend this to a friend
  • Pros mentioned:
    Usb

    Rated 5 out of 5 stars

    USB to serial adapter works great on Windows 11

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to find a replacement adapter to use with PUTTY on VXworks and Linux servers, this works great on my Lenovo Windows 11 notebook

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Usb

    Rated 5 out of 5 stars

    Monitor Splitter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid and easy to set up item.It does what it says it will do which is plug in two monitors with a USB plug to the PC.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Excellent quality and a breeze to install and set

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product easy to set up and use. Quality oriented would recommend buying this product.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Price

    Rated 5 out of 5 stars

    Great find

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed it for config of a device with a serial port. Worked like a charm & was cheap too!!!

    I would recommend this to a friend
  • Pros mentioned:
    Usb

    Rated 5 out of 5 stars

    Works great with win7pro 64 bit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with Win7 pro 64 bit. Not all adapters do well in win7/8 this did the job I needed and automatically loaded drivers from win 7

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Price

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent price and product works really well and I am satisfied with quality

    I would recommend this to a friend
  • Pros mentioned:
    Usb
    Cons mentioned:
    Cable length

    Rated 4 out of 5 stars

    Durable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's hard to find this type of the cable these days. Although this is a short one, but I still can use it for connecting the computers.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Price

    Rated 5 out of 5 stars

    Works as intended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as intended. Needed an inexpensive USB to serial adapter cord for some equipment and picked this up. No issues at all. Nice product.

    I would recommend this to a friend
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