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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1382 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers have good things to say about the USB to serial functionality, compatibility with various operating systems and devices, and the ease of use of this adapter cable. Many appreciate its quality and durable construction. However, some customers point out that the cable length is short, and that the lack of included drivers may pose a challenge for some users. Overall, the positive feedback on functionality and ease of use outweighs the concerns about cable length and driver support.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 1,382 reviews
  • Pros mentioned:
    Usb

    Rated 4 out of 5 stars

    Easy to use, worked well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to connect to the console port of a firewall. It worked fine for my purposes, but since I purchased an open box version the pins were slightly bent when I received it so I had to nudge them straight before I could use it. I would have given 4 stars regardless just because these are a a dime a dozen and there isn’t anything that particularly stands out about this one to warrant a 5 star review.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Amazing product

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well also store service was amazing..

    I would recommend this to a friend
  • Cons mentioned:
    Cable length

    Rated 5 out of 5 stars

    Simple and easy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t require a separate serial cable like some other adapters, so as long as youre okay with it being relatively short, it works perfectly. I have it connected to an old analog switch device that uses rs232 for control and it didn’t have any issues.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Works just like I needed it to.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I still use some older data logging devices with the multi-pin cable. But it's difficult to find/keep a laptop that has the "other end". I am using legacy software on a newer laptop and needed to bridge the device cable to my "ultrabook" laptop (only USB). Thankfully, this cable did the job and I can continue to use the data loggers/software (which do exactly what I need done and I don't need newer "upgraded" units).

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great and quality is great. Very easy to use and no setup.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Worked first and every time so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this and it worked with my windows 8.1 laptop without any more effort than to plug it in. My previous one i purchased from best buy worked but i had to reinstall the drivers everytine i wanted to use it unless i shuty laptop down then pulled it out and plugged it in the same usb port and turned back on. I have used this with several console connections to many devices has yet to fail. My previous one did finally fail i am thinking from a windows update.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The insignia USB to Serial connection worked really well as long as you know how to change the port in Device manager to match what peripheral and software requires you to use. Very simple in nature without bulky software needs. just what i needed for my it work

    I would recommend this to a friend
  • Pros mentioned:
    Usb

    Rated 5 out of 5 stars

    USB to RS232 cable to adapt a legacy printer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have a Legacy Paxar printer connected with an RS232 null modem cable. When we upgraded the PC, we need a USB adapter. As soon as I plugged it in, it worked great. Right out of the box it assigned a Com port and I configured the communications settings and it started printing right away

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Usb

    Rated 5 out of 5 stars

    Great serial to USB

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a serial to USB converter to download survey dat from an old Sokkia data collector. Works perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Usb

    Rated 5 out of 5 stars

    Adapter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item. Worked perfectly for what we needed. We used it for the scoreboard to hook up with the laptop for our pinewood derby

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience, EricJ! We're thrilled to hear that our Insignia USB-to-RS-232 Adapter Cable worked perfectly for your pinewood derby scoreboard setup. It's fantastic to know that it met your needs flawlessly. If you ever require more tech solutions, we're here to assist you further! - James | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Perfect fit Serial cable

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This worked perfectly with my Win10 laptop. Just plug and play. No issues

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Great Cable!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cable serves it purpose. Quality is great.easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Worked like a charm

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this adapter because I had a piece of gear that was finicky about which adapter it would work with. The other reviews gave me hope that it would work, and it worked perfectly. I tried it on a Toshiba laptop running Windows 8.1 and a desktop running Windows 7. It worked with both without a problem.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy Peasy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install on my Dell laptop with Win7 64bit. Driver installed automatically. I didn't need a CD

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Great product!!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with my acer laptop glad I purchased from Best Buy purchased same product somewhere else before this and it stopped working!! Best Buy is quality!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    USB to serial afapter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was able to use my cisco console cable and connect to a cisco voice gateway with ease

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Overall performance

    Rated 4 out of 5 stars

    does what as claimed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i use it to connect my celestron telescope to my laptop .does what it claimed. happy with the purchase

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Does what it says it would do.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed this to communicate with some old switches and it just worked. FYI, I just searched on the web for the driver.

    I would recommend this to a friend
  • Pros mentioned:
    Usb
    Cons mentioned:
    Cable length

    Rated 4 out of 5 stars

    Does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It did the job. Could have used a longer cord and it's uncommon to need something like this, but it worked..

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    New laptop serial cable to console cable solution

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably not going to be an out of the box solution for you but if you use the part number that comes with the paperwork you can download and install the appropriate driver. Works great with my Cisco console cable.

    I would recommend this to a friend