Early Black Friday DealsNew Doorbusters every Friday.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1370 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers have good things to say about the USB to serial functionality, compatibility with various operating systems and devices, and the ease of use of this adapter cable. Many appreciate its quality and durable construction. However, some customers point out that the cable length is short, and that the lack of included drivers may pose a challenge for some users. Overall, the positive feedback on functionality and ease of use outweighs the concerns about cable length and driver support.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 1,370 reviews
  • Pros mentioned:
    Usb

    Rated 5 out of 5 stars

    Digital radio adapter

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I plugged the adapter into my laptop, which immediately recognized the adapter, installed it, and assigned a COM port. I use the adapter to connect my Windows 10 pc to my amateur radio, for transmission of digital signals (similar to radio teletype). No problems, works as expected.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Worked with win 10

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked right out of box perfectly. Driver installed with automatically!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    PC monitor upgrade

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to purchase this item to set up a dual monitor for my workstation. Part work great. Easy install

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Price

    Rated 5 out of 5 stars

    Cables

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality computer cables, good price, decent selections

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    it works as expected!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using it regularly to console into Cisco routers, for about a month now. No complaints thus far!

    I would recommend this to a friend
  • Pros mentioned:
    Usb

    Rated 5 out of 5 stars

    Good quality

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good item, worked as expected and i will buy it again

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your feedback on the Insignia USB-to-RS-232 PDA/Serial Adapter Cable. It's great to hear that it worked as expected and that you would buy it again. Quality products are always worth investing in. Let us know if you need any further assistance in the future! - James | Insignia Support |
      https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Cable

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had purchased a different brand and it didn’t work correctly so we purchased this one and have had no problems at all.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Item performed as advertised

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item was easy to install and worked with Windows 10. Very happy with item.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Worked as designed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Drivers loaded easily under Windows 10, worked exactly as expected.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Usb

    Rated 5 out of 5 stars

    works great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works just as it should at a great price. fixes the usb to serial problem

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Price

    Rated 5 out of 5 stars

    Works with Windows 8.1

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This USB to serial port adaptor works exactly as expected. Good price.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good product doesnt work well with windows 10.

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item works well. There is an issue where it does not work well with windows 10. After finding this glitch i purchased another computer with windows 11, and this cord worked. I purchased three of these thinking the cord went bad. My finding they all three worked fine with windows 11. Hope this helps someone.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Really appreciate the detailed insight! That Windows 10 vs. 11 discovery is super helpful—glad you found a solution that worked.
      — Shiela | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Usb

    Rated 5 out of 5 stars

    Great item work from home

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed this Adapter to connect my monitor so I’ll be able to work from home I looked at several stores and finally found the correct piece at Best Buy thanks works great

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Worked as advertised

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Allowed our older serial device to communicate with the new server

    I would recommend this to a friend
  • Pros mentioned:
    Usb

    Rated 5 out of 5 stars

    works like adapters work

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works well for legacy devices. some set up required to fit well with current devices

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Did the job...

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This worked for what I needed it to do for my job.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Exactly what I needed.

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need med this for an old Sharp PDA personal assistant. It fit and connected to my PC just fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New to Old

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It solve the problem! It was a really good option to address old monitors' connection.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We are pleased to hear that our product solved the problem and provided a good option for addressing old monitors' connection. Your satisfaction is important to us, and we are committed to delivering effective solutions that meet your needs.

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    USB to Serial Adapter

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed new Adapter for working with Windows 10 This one started working as soon as I plugged in. Works greats and BestBuy was only place that caried Adapter that works on Windows 10

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Computer connection

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product full fielded my needs. It was just what I was looking for.

    I would recommend this to a friend
Sponsored