Early Black Friday DealsNew Doorbusters every Friday.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1370 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers have good things to say about the USB to serial functionality, compatibility with various operating systems and devices, and the ease of use of this adapter cable. Many appreciate its quality and durable construction. However, some customers point out that the cable length is short, and that the lack of included drivers may pose a challenge for some users. Overall, the positive feedback on functionality and ease of use outweighs the concerns about cable length and driver support.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 1,370 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Customer Review

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works very good. And it's done exactly what I expected it to do. I'm very appreciative of this cable.

    I would recommend this to a friend
  • Pros mentioned:
    Usb

    Rated 5 out of 5 stars

    Great alternative connection for dual screen!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop missing standard monitor pin connection do this USB cord worked perfectly to connect a 2nd monitor.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Bryan,

      Thank you for providing us such a positive review about our adapter cable. It's great to know that it is working correctly with both of your monitors. Please feel free to get in contact with us at the link below for any help you may need in the future.


      Itzel I. - Insignia Support.

       https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Works perfect on my appplication - Windows 11

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used on a legacy device ,,, plug and play with no issues whatsoever on Window 11 OS.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. I recommend it, great quality and price

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Gets the job done

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did the job and made assignment a piece of cake. This item is a must when you are upgrading tuning devices for automobiles.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Usb to db9 connector

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works perfectly out of box. I use it to program phone systems

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good product.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick delivery, product worked flawlessly, no issues. Used two of them to link two large monitors to my docking station.

    I would recommend this to a friend
  • Pros mentioned:
    Usb

    Rated 5 out of 5 stars

    For work computer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was just what I needed and works really well! And the staff was excellent!

    I would recommend this to a friend
  • Cons mentioned:
    Cable length

    Rated 4 out of 5 stars

    Very short cable.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its as described....a comically short cable i needed to buy another cord to extend this.

    I would recommend this to a friend
  • Pros mentioned:
    Usb

    Rated 5 out of 5 stars

    Good cable

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cable works as intended and did what I needed it to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Help me out of a jam connecting with a server recently. Glad BestBuy had it in stock at my local store.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thank you for your feedback on the Insignia™ 1.3' USB-to-RS-232 (DB9) PDA/Serial Adapter Cable! We're glad to hear that it helped you out of a jam connecting with a server. It's great to know that you found it in stock at your local BestBuy store. If you have any other comments or questions, feel free to reach out. Enjoy your device! |Angelica| Insignia Products| BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Works fine

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed this for some firewall and router programming from my laptop. This was recognized instantly in Windows 10, automatically loaded drivers so I didn't even have to bother. Instantly I had a serial port I could use for console access... Can't ask for more.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Plug and play. Great product.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed equipment access ASAP. Purchased and put to work within an hour and fixed a down internet circuit support our armed services while in Hawaii. Best Buy never fails to satisfy needs whether planned or unplanned.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 4 out of 5 stars

    Easy install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed easily and works great. Quality connections.

    I would recommend this to a friend
  • Cons mentioned:
    Cable length

    Rated 4 out of 5 stars

    good value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as the old one didn't have drivers for Windows 10. Installed and Windows found the requisite driver in seconds. 4 stars would have been 5 if the cord had been longer. 1.3 feet seems to be rather short for most applications. Had to buy a USB extension cable which works fine.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Glad you had it

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work good and that's exactly what I needed to. Thank you so much.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Great Xord

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well. I need this cord to fix my home computer fit well. I was up and running in no time.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Couldn't be happier

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job. Good product. Excellent quality and very durable.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works as it should

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it’s intended for, quality seems great..

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Worked!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an old analytical balance that I needed to connect to a new computer that didn't have RS232 port. Just have to search a little for the drivers.

    I would recommend this to a friend
Sponsored